I was not able to reach the ticket ever. Nor was I able to reach the concession ticket. The agent said I purchased a full price popcorn and a five dollar popcorn which I would’ve never done intentiona... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Atom tickets provided me help and support even when my inconvenience was not their fault at all. They made me feel supported and heard. They made my rescheduling experience much better after I had to... Ver mais
Team hear my concern, and provided information I did not have, then offers me a solution that was greatly applicable. Thanks so much.
Although for me - an old school/non tech person - the app/email part has been a little hard to navigate (which is what caused my issue to begin with); the ‘people’ at Atom have been extremely helpful... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Atom Tickets is movie-going for the 21st century. Find the perfect movie & showtimes, buy your tickets, select seats, & order concessions all online, today!
Informações de contato
Colorado Avenue 2700, 90404, Santa Monica, Estados Unidos
- atomtickets.com
3,8
Muito Bom
97 avaliações
Respondeu a 81% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
It was quick talking with the bot and…
It was quick talking with the bot and being transferred to a human. The person helping me was quick and professional and helped resolve the issue I was experiencing.
11 de setembro de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Rich,
We're glad we could help you and that you appreciate our agents so much. We hope to see you at the movies!
Kind regards,
The gentleman Jose made it easy to get…
The gentleman Jose made it easy to get my problem worked out. He was very caring to the situation and stayed with me on Chat until I was satisfied with the outcome. I really recommend Atom customer service if you have any questions.
10 de setembro de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hi Cheryl!
Thank you so much for your nice words, we'll let Jose know his help made a difference! We hope you see you at the movies :)
Kind regards,
nobody resolved my issue and that he…
nobody resolved my issue and that he gave me the link for giving the feedback
5 de setembro de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Simranjeet,
Thank you for your feedback. We’re very sorry to hear that your issue wasn’t resolved as expected. This is not the level of support we aim to provide.
If you still need assistance, please don’t hesitate to contact us again and include request ID 16419075 as a reference, our team will be happy to help further. We truly appreciate you taking the time to share your experience and hope to provide you with a better one moving forward.
Kind regards,
Resposta da Atom Tickets
Hello dear guest,
Thank you so much for having such a positive opinion of Atom Tickets, we hope to see you at the movies soon!
Was just venturing
Was able to resolve my dilemma in a very short amount of time! And finding a. movie and location was easy reserving was easy and you can even reserve your seats just be mindful of what you are doing and agreeing to. alls well ends well!
19 de agosto de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello there,
We're glad you were able to solve your dilemma! Thank you for choosing Atom Tickets, see you at the movies!
Response was quick
Response was quick, friendly, unique and able to solve my problem.
25 de agosto de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Angelic,
Thank you so much for updating your rating. I'm the person who responded to you and I'm really glad I was able to help with your issue (see? we did turn the honmoon golden!). I hope you give Atom another chance and, if you have a problem with anything, reach out to us. We have many more solutions than the automatic responses from the app. Best wishes!
Great service and wonderful customer…
Great service and wonderful customer support. I truly enjoy the Atom Tickets service.
23 de agosto de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Glenn,
Thank you for your review! We're so glad to hear you are enjoying Atom. We hope to see you at the movies soon!
Customer support was very helpful in…
Customer support was very helpful in reactivating my account
21 de agosto de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Linda,
Thank you for your review! We're so glad to hear you are enjoying Atom. We hope to see you at the movies soon!
Agent wasn't helpful for second…
Agent wasn't helpful for second question I had. Which is why im I receiving an error message when I order food on the app. Been getting the same error message since yesterday.
21 de agosto de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Issamar,
I'm sorry to hear you're experiencing difficulties using our app.
We would be happy to assist you with this; please reach out to us at customer.satisfaction@atomtickets.com with 16239243 in the subject line and we can investigate further.
Thank you!
Great Service
From the prompt response I received, to the explanation of what they did to correct the issue. When I logged back in, everything was perfect.
19 de agosto de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Rad,
Thank you for your review! We're so glad to hear you are enjoying Atom. We hope to see you at the movies soon!
Problem wasn’t resolved .
18 de agosto de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Zareth,
Thank you for your review!
It looks like our Support Team was able to assist you in ticket #16204524. If you need further assistance, please feel free to respond to your ticket again, and we would be happy to assist further. Otherwise, we look forward to hearing about your next experience via an updated review!
Thank you,
Live rep chat on a Saturday evening!
I had a question about senior pricing and was able to connect to a live representative in the app on a Saturday evening at 6:15 p.m.! And, the representative answered my question quickly.
16 de agosto de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello David,
Thank you for your review! We're so glad to hear you are enjoying Atom. We hope to see you at the movies soon!
Resposta da Atom Tickets
Hello, Barbara,
Thank you for your review! We're so glad to hear you are enjoying Atom and we'll pass your feedback to Antonio. We hope to see you at the movies soon!
Elisa was so helpful
Elisa was so helpful! Fixed my issue very quickly.
6 de agosto de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Adi,
Thank you for your review! We're so glad to hear you are enjoying Atom, we'll let Elisa know. We hope to see you at the movies soon!
Good service
31 de julho de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Datla,
Thank you for your review! We're so glad to hear you are enjoying Atom. We hope to see you at the movies soon!
Helpful and made my day to go to the…
Helpful and made my day to go to the movies
27 de julho de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Bobby,
Thank you for your review! We're so glad to hear you are enjoying Atom. We hope to see you at the movies soon!
Overall Review...
The Pricing. The T-Mobile Tuesday $5 Discounts. The Atom Customer Service being helpful repeatedly. The type, range, and genre of films to select from to watch from the Atom App! I can go on and on and on...Thank You for all You All do!! ❤️❤️
19 de julho de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Sandeep,
Thank you for your review! We're so glad to hear you are enjoying Atom. We hope to see you at the movies soon!
Customer service amazing!
The customer service is always amazing!
10 de julho de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Dez,
Thank you for your review! We're so glad to hear you are enjoying Atom, we'll share your comment with our customer service department. We hope to see you at the movies soon!
Extremely satisfied
I am very pleased with Atom customer service. It definitely exceeded my expectations. Thanks for prompt resolution.
3 de julho de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Gunel,
Thank you so much for your kind words! We're thrilled to hear our team exceeded your expectations and was able to support you quickly and effectively.
Hope to see you at the movies again soon!
Great customer service and follow through
Although for me - an old school/non tech person - the app/email part has been a little hard to navigate (which is what caused my issue to begin with); the ‘people’ at Atom have been extremely helpful and quick with their response. They’ve definitely made me feel that my issue, no matter how small, is important. They seem to value good customer relations - which is a great, yet very rare, quality. Thank you.
28 de junho de 2025
Avaliação não solicitada
Resposta da Atom Tickets
Hello Eric,
Thank you so much for your kind words! We're really glad our team could make things easier for you and that you felt supported every step of the way. We truly value users like you, and it means a lot to hear that the human side of our service stood out.
Thank you for using Atom!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.