Used to buy spares from them on eBay over many years, since all eBay's stupid UK changes for private buyers/sellers, I deleted my account of 13 years. Very Glad Avern have their Own website, ordered... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
From start to delivery time was great But my replacement motor didn’t work They are sending me another replacement which I’m very great-full for Hopefully all will be good and a fifth star can... Ver mais
A empresa respondeu
The product is as described, and even better because the description didn't mention an additional bag, but in fact it was included. Fast delivery, everything as it should be. Thank you
A empresa respondeu
Emailed them as I was not satisfied with the product. They came back suggesting some solution tgat didn't work out. After that I emailed them again and requested refund, have not heard back since. Upd... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Produtos de Limpeza
- Fornecedor de Peças para Eletrodomésticos
- Mercado industrial
- Fornecedor de equipamentos de aspiração industrial
- Fornecedor de Equipamentos para Zeladoria
- Loja de aspiradores de pó
Sobre Avern Cleaning Supplies (Internet) Ltd
Escrito pela empresa
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Informações de contato
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, Reino Unido
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4,6
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Item arrived on time as advised
Item arrived on time as advised , good price and good service .
7 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Michael,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Alan,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
From start to delivery time was great
From start to delivery time was great
But my replacement motor didn’t work
They are sending me another replacement which I’m very great-full for
Hopefully all will be good and a fifth star can be added because everything else was spot on.
19 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Michael,
Thank you for your positive feedback, we're pleased to hear you've had a good experience with us. Please let us know if there's anything we can do to earn that fifth star.
Kind regards, Avern
delivered promtly and as described.
6 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Competitive pricing
8 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Jeff,
Thank you for your positive feedback, we're pleased to hear you've had a good experience with us and look forward to your continued support. Please let us know if there's anything we can do to earn that fifth star.
Kind regards, Avern
Delivery took place in an appropriate…
Delivery took place in an appropriate time frame and I was kept informed as to progress
5 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Stuart,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Shop vac motor delivered on time at a…
Shop vac motor delivered on time at a good price.
14 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Martin,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
A new looking henry
I purchased a new black cover for my numatic henry as the previous one was covered in scratches and since i wanted to sell my henry i thought i would purchase a new black cover which was easy to fit and now looks like a new machine ready for the new owner and would like to say thankyou to avern for being helpful and would purchase from them again
14 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Matthew,
I'm glad you found our products so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Numatic 32mm multiple size hoses
We purchased 2 of the Numatic 32mm Multi size hose’s as I was after a longer hose for reaching hard to reach areas like the ceiling. I assumed from the photo that the fitting for attaching the hose to the vacuum was locked together with the hose in the same way the original hose is. However, this isn’t the case and the screw fitting screws onto the hose by only a few turns. Subsequently on vacuuming, the tubing unwinds from the attachment and comes out, repeatedly! It also affects the seal. It’s infuriating. Purchasing this product coincided with the birth of my son so it was not my top priority and I was subsequently outside of the 1 month returns policy when I contacted Avern. They were prepared to offer me a replacement however on confirming I had the compatible vacuum it seemed pointless. It saddens me that on informing Avern (the manager) on a product that doesn’t work as expected and what I consider a misleading product image on their website, they were uninterested. Funnily enough there is no direct means of reviewing the products Avern sell.
4 de agosto de 2025
Avaliação não solicitada
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hello Gemma,
I am sorry you have experienced problems with the Henry hose. Upon investigation I can see that our customer care team responded to you promptly back in September and offered you either a replacement or a full refund. I can see you chose to have a full refund. We strive for a 5 star service, so please do let us know what could we do to improve and apologies again for the negative experience with one of our products.
Kind regards,
Avern
Excellent service as always
Excellent service as always, great prices and delivery was very quick.
30 de abril de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Lewis,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Cheryl,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Really helpful in sourcing the right…
Really helpful in sourcing the right replacement motor for my Henry quick delivery, great service
5 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Good price came on time
5 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Reginald,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Blair,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
The product is as described
The product is as described, and even better because the description didn't mention an additional bag, but in fact it was included. Fast delivery, everything as it should be.
Thank you
5 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Peter,
I'm glad you found our website so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Good quality products
Good quality products, delivered on time, easy to order. Just the job.
11 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi William,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
great price and fast delivery next day.
11 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Gordon,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Everi strike again
Unfortunately they were let down by using Everi as the delivery company.
Had to play match the picture with the door in the street to find the item.
11 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hi Steven,
Sorry to hear you’ve had issues with your delivery. We always strive to provide a 5-star service, so please let us know if there’s anything we can do to put things right or improve your experience.
Kind regards,
Avern
I do not like to give a bad plug…
I do not like to give a bad plug however firstvtime using the mop heads fell to pieces, ive since ordered a more expensive one, it must have been a manufacturing fault.
11 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hello Martyr,
Thank you for taking the time to give us feedback. We strive for customer satisfaction, and I’m sorry to hear that your experience was only 1 star. Please do not hesitate to get in touch with us - our customer service team is always here to assist if any issues arise, and we would appreciate the opportunity to make things right.
Regards,
Avern
Arrived quickly
11 de maio de 2026
Resposta da Avern Cleaning Supplies (Internet) Ltd
Hello Martyr,
Thank you for taking the time to give us feedback. We strive for customer satisfaction, and I’m sorry to hear that your experience was not 5 star. Please do not hesitate to get in touch with us - our customer service team is always here to assist if you had any issues.
Regards,
Avern
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.