The two coffees I got were so nice! I love getting the extra information about them on the packs and, as a decaf drinker, I appreciate that there's an option for me too! The whole process was amazing... Ver mais
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Veja o que dizem as avaliações
Joined with a discount code which worked first time (rare in itself), was informed of the first delivery date which was a few weeks in the future but I could request a sooner one; easily done and... Ver mais
A empresa respondeu
Huge shoutout to Tom at Batch Coffee. He made everything incredibly quick and easy to sort out. It’s rare to get such seamless service these days, but these guys nailed it. Highly recommend! I’ve be... Ver mais
A empresa respondeu
What a fantastic little business. A wonderful bit of happy mail to receive. Beautiful packaging not to mention how wonderful it smells. The coffee was delicious and I really enjoyed reading about each... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We review and rate coffee that has been roasted throughout the UK. We then select the very best to include in our coffee subscription boxes.
Informações de contato
5 Ashmead Mews, ST7 2XW, Stoke-on-Trent, Reino Unido
- 07544942169
- tom@batchcoffee.co.uk
- batchcoffee.co.uk
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent company
Excellent company, Excellent coffee, Even better service.

Resposta da Batch Coffee
100% recommend
Tom is super friendly and responsive, sent us coffee despite missing the scheduled dispatch date and was brill when a mistake was made and we had two bags of the same coffee. Plus the coffee was delicious!

Resposta da Batch Coffee
Great coffee
Great coffee. A hidden gem for coffee lovers.

Resposta da Batch Coffee
Great service, great coffee
Great service, great decaf coffee. My go to every time!

Resposta da Batch Coffee
Lovely coffee
Lovely coffee, nicely packaged and loads of interesting flavours. The info you get about the coffee is great too.

Resposta da Batch Coffee
Wow!
Wow! Seriously superb coffee! Very easy to set up the subscription too. Fantastic service

Resposta da Batch Coffee
I bought this for a friend who is very…
I bought this for a friend who is very particular about his coffee and he loved it. The packaging is good too and the personal customer service!
Thank you
Loving our Batch coffee…
Loving our Batch coffee…. so much so we took it on holiday to Cephalonia!
Subscription was initially a present from our son and daughter in law in Australia. We have subsequently continued the subscription and always look forward to our deliveries. Excellent communication and service from Tom and the team at Batch coffee.

Resposta da Batch Coffee
GREAT coffee with amazing customer service
Really good coffee beans and great communication with me and has followed up since the delivery arrived, overall a great standard of care for the customer and a GREAT product for the customer.

Resposta da Batch Coffee
First batch arrived
First batch arrived, and first coffee tasted " lost sheep" sublime!
Will be trying to order that again.
Box the coffee arrives in is stylish with tasting card and brew advice helpful ( I use aeropress), and I tried their timings suggested which worked well.
It's been a nice experience so far!
The coffee has far more nuance than my supermarket whole beans. Roast date couldn't get fresher.

Resposta da Batch Coffee
Ordered on the 10th December for a…
Ordered on the 10th December for a Christmas present and was told it would be dispatched on the 20th December. It is now the 27th December and I have still not received the coffee beans. Waste of money for a Christmas present that has been ruined!

Resposta da Batch Coffee
Absolutely amazing coffee
Absolutely amazing coffee. Genuinely some of the best I have ever had. Had to wait for the batch to be ready but it was honestly worth it.

Resposta da Batch Coffee
Excellent coffee; bitter customer support.
Have had some really great coffee from the company, but their customer support is the worst I've experienced yet.
A small rock in one of their coffee bags made it into my grinder and caused damage to the burr.
Notified the company through the contact form on their website. No reply in two weeks.
I can't continue to support a company that won't support loyal customers.

Resposta da Batch Coffee
Brilliant service
Brilliant service, lovely coffee. We had an issue and they sorted it out quickly, efficiently and with no mither would definitely recommend and continue to use 👍
Average
Despite one exceptional and two very good coffees, none of the coffees were any better or any worse that you could buy from any coffee shop. A few things in particular are worth nothing. The coffees are 200g, so you get less. There seems to be a focus on Brazilian coffees (which tend to be cheaper to buy). Delivery is not free, fair enough given the more regular frequency of delivery and the cost of fuel, but do keep in mind that most online places will offer you free delivery for very similar order value. Equally, the terrible Evri is used so it's pot luck whether it turns up in a week or delivered to the neighbouring street. It's not 25% off, but 25% the first installment -- the website doesn't make that entirely explicit. The info that accompanies the coffees is quite lengthy and focuses on the grower more than the coffee itself (I guess it's more objective) but given the standard of coffees on offer here, this service seems more geared to people who dabble in coffee rather than the enthusiasts.

Resposta da Batch Coffee
Great way to experience different…
Great way to experience different coffees

Resposta da Batch Coffee
Great coffee
Easy to order, quick delivery and great coffee. Looking forward to tasting more.

Resposta da Batch Coffee
Best the coffees are fantastic.
Best the coffees are fantastic.
The Gold Box El Mirador has a fermented quality to it with notes of Irish Cream.
The Symposium North Kivu has a dark chocolate with raspberry flavour.
Both incredible.
Thanks so much for greatly improving my mornings.

Resposta da Batch Coffee
Great coffee and great service!
Signed up for a recurring subscription after recently getting into coffee, the bags that arrived were both lovely flavours and just what I was after! Will be getting quite the coffee collection after a few months I’m sure!

Resposta da Batch Coffee
Excellent coffee and delivery always on…
Excellent coffee and delivery always on thursday

Resposta da Batch Coffee
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