I booked a move from a house to an apartment with Big and Small Removals and it went even faster than I expected They were really careful, putting blankets between the furniture, and the mattress was... Ver mais
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Veja o que dizem as avaliações
Exceptional, I didn’t have much expectations as it was a standard move. But the man with the van was exemplary, the van hired came with covers which he used to cover my furniture whilst loading the va... Ver mais
A empresa respondeu
I recently used 1N1 Moving Service in London to help me move from my flat to a house, and I couldn’t be happier! The team was professional, careful, and very friendly. They handled all my furniture a... Ver mais
A empresa respondeu
Would highly recommend big and small removals. Paul and the boys are amazing. Fast, efficient and friendly. Nothing was too much trouble. Daria, the lady I booked with is extremely efficient, friendly... Ver mais
Detalhes da empresa
Escrito pela empresa
Moves of any complexity – from a few items to a large house. Fast, careful, and at affordable prices. We guarantee the safety of your belongings. Moving is easy when you leave it to us. We also offer the following services: moving a flat, moving a house, moving a studio, moving an office, professional cleaning, handyman services. Trust the professionals with your move!
Informações de contato
4,7
Excelente
50 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I recently used 1N1 Moving Service in…
I recently used 1N1 Moving Service in London to help me move from my flat to a house, and I couldn’t be happier! The team was professional, careful, and very friendly. They handled all my furniture and belongings with great care and made the whole moving process smooth and stress-free. Everything arrived safely and on time. I’m really satisfied with their service and highly recommend 1N1 to anyone looking for a reliable moving company in London.
Thank you for your excellent work
7 de novembro de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Vlad,
We really appreciate your kind words.
It is wonderful to hear that you were happy with the service and found the team friendly and careful. We always aim to be the most reliable movers in London, so we are very pleased that we delivered for you.
All the best in your new home!
Pilot but a rushed and very poor service.
I'll start with the positives. Very polite and very hard working. They worked until very late so they could get the job done.
Unfortunately, a lot of the main furniture was broken. Sofa cushions were folded in half, beds and tables were not put back together securely and many items were covered in dust meaning we had to dry clean all bedding and get cleaners in for the mattresses.
This is a very simple man and a van service and I would not recommend them for removals, especially larger removals.
I did raise the complaints and in fairness, thet did ask for photos but there was so much damage found after a few days that it just wasn't worth it.
1 de setembro de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Neil,
We are surprised to see this review given your messages to us immediately after the move.
To provide transparency, we must correct the narrative regarding your "simple man and van" comment:
The Scope: You hired us for a massive 5-bedroom relocation over 100 miles involving multiple flights of stairs.
Your Admission: You admitted in writing that you "underestimated the job" and stated regarding the logistics: "No one's fault but my own."
Regarding the alleged damage:
The Mattresses: When you first mentioned dust, we offered to pay for cleaning. Your written reply was: "It's not a major complaint. Don't worry."
The Timeline: You messaged us 4 days later claiming damage. We immediately asked for photos so we could resolve it. You did not reply for a month.
The Refusal: When you finally messaged us back, you admitted you "can't be bothered" to take photos.
This team has worked together for 1.5 years with a spotless service record. The claim that they suddenly caused such extensive damage is entirely inconsistent with their history of careful work.
We are a fully insured professional company. However, since you ignored our request for photos for a month and then explicitly stated you couldn't be bothered to provide evidence, we were unable to process any claim.
We have the screenshots of these messages and consider this matter closed.
Fantastic service
Fantastic service, I can’t recommend them highly enough, did not stop working all day
5 de outubro de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Claire,
Thank you for the high recommendation! We are thrilled that you were happy with the team's hard work. It was a pleasure moving you, and we wish you all the best in your new home. 😊
Exceptional
Exceptional, I didn’t have much expectations as it was a standard move. But the man with the van was exemplary, the van hired came with covers which he used to cover my furniture whilst loading the van so my valuable items and furniture were not stolen. The man worked really hard to lift every furniture piece with care and even dismantled the bed I had to dispose. All of this was completed within three hours. I would recommend, really polite, well priced and good communication ! He was also very neat and tidy!
1 de outubro de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Louise,
Thank you for the fantastic feedback! We are happy to hear that we exceeded your expectations.
We pride ourselves on taking great care of our customers' belongings, so it is great to hear you were happy with the protective covers and the hard work.
Thanks for choosing us! 🌸
Highly recommended!
I can’t praise this company enough. The lady in the office was lovely, and the two men were so friendly and worked so hard. They made a stressful time so much easier for us. Also, their charging structure is so reasonable. So much more economical than the other companies had quoted us.
We will definitely use them again. Thank you so much 😊
12 de setembro de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Paula,
Thank you so much for this lovely review!
It was a genuine pleasure organizing this for you — I am so glad we could help make a stressful time feel a little easier. I made sure to pass your kind words on to the team; they were over the moon to hear their hard work was appreciated.
We are thrilled that you were happy with the price and the service. You were a joy to deal with, and we would love to help you again in the future!
I used this company twice.Absolutely…
I used this company twice.Absolutely amazing service.Highly recommend to everyone.
9 de setembro de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Dimon,
Thank you for using us again! We are so pleased to hear you had another amazing experience with the team. Thanks for the high recommendation! 😊
Highly recommend, great work
We had our move on Sunday, these guys are truly hard working. They took 2 huge loads from our 4 bed house and took it to our new 2 bed apartment and assembled two beds. Truly amazing effort and their work was incredible. They were super nice aswell. Thank you guys for making our move so much easier and faster, we really couldn’t have done it without you.
I highly recommend these guys!
9 de agosto de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Dominik,
We are so happy to hear that we could make your move easier and faster!
The team was delighted to hear that you found them hard-working and nice to deal with — we always aim to take the stress out of the big day.
Thank you for choosing us and for the kind words!
Fantastic removals
They were professional, smooth, tidy and no damages on anything. Friendly and really helpful. Very efficient and overall fantastic.
26 de julho de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Alex,
Thank you so much for the 5 stars! We are really pleased to hear you found the service smooth, tidy, and professional. We always aim to make moving day as stress-free as possible, and we are glad we could help!
House move- Portsmouth
Thanks to you guys for helping me to move. I appreciated your service, patience and care. My items were protected and transferred carefully, very much appreciated and will be using your service in the future.
23 de junho de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Mulanj,
Thank you for the wonderful feedback! 😊
We are so pleased to hear that you appreciated the care and protection we put into moving your items. Ensuring everything arrives safely is our top priority, so it is great to know we succeeded.
We look forward to helping you again in the future!
Excellent 5* service
The guys were great today, on time and got the job done!!
They were very careful with all the furniture and the property when moving me in. They moved a double garage worth of furniture in 2 hours. I would not hesitate to recommend them, very reasonable and extremely respectful! Thank you both
3 de julho de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Angela,
We really appreciate you taking the time to share this.
It is lovely to hear that the guys were on time and treated your property with such care. We always aim to be as efficient as possible without cutting corners, so we are delighted that the move went smoothly for you.
Thanks again for choosing us!
It’s nice to work
I rarely use services like this, but this time I had no other choice. There were loads of old, dusty items from the garage, and I thought no one would want to deal with them. But the team arrived on time, packed everything themselves, and even cleaned some of the items before loading. It’s nice to work with people who aren’t afraid of challenging tasks. Thank you
20 de junho de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Artem,
Thank you for sharing your experience!
We believe that professional movers shouldn't be afraid of a bit of dust or hard work. It is wonderful to hear that you appreciated the team's effort to pack and even clean the items before loading them.
We are always happy to take on the more challenging jobs to help our customers out. Thanks for trusting us!
Great help
I so appreciated that the team just got on with things. They were professional, worked very hard and knew exactly what they were doing. Very well priced too
I was so grateful for them : )
16 de junho de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Sarah,
Thank you so much for the lovely feedback!
We know how stressful moving day can be, so we aim to just get on with the job so you don't have to worry. It is wonderful to hear that you felt the team was professional and knowledgeable. We pride ourselves on offering professional service at a fair price, so we are delighted that you were happy with the result.
Thanks for choosing us!
Had a great experience very affordable…
Had a great experience very affordable prices. The staff are super helpful and Paul the driver did and amazing job on packing and helping with the bigger stuff.
17 de junho de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Chloe,
Thank you so much for the 5 stars!
I will make sure to pass your specific thanks on to Paul—he will be so pleased to hear that his help with the packing and heavy lifting was appreciated. We always aim to keep our prices fair without compromising on service, so it is great to know you were happy with the value.
Appreciate you!
Thank you for the prompt and…
Thank you for the prompt and high-quality assistance. The driver arrived on time. It was a move from one district to another. All items were loaded and unloaded carefully.
14 de junho de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Minde,
We really appreciate your kind words.
It is good to hear that everything went smoothly with your move across town. Punctuality and careful handling are our top priorities, so we are glad the driver delivered a great service for you.
All the best in your new home!
This was an emotional move
This was an emotional move, unfortunately, and the guys just got on with it. They had all the necessary tools to dismantle furniture and quietly and efficiently packed it all away in the van. Then they unloaded into the storage place. I was very grateful to have the stress and effort removed, and would like to wish the guys all the very best.
7 de junho de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Elizabeth,
Thank you for sharing your experience.
We understand that moving can be an emotional time, not just a logistical one. It means a lot to us that the team could take the physical weight off your shoulders by handling the dismantling and packing quietly and efficiently.
We passed your kind wishes on to the guys — they really appreciated them. We wish you all the very best for the future!
They are good and helpful
They are good, really helpful in moving the items. Highly recommend with reasonable price. Good job.👍
31 de maio de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Joe,
Thanks for the thumbs up! 👍
We are very pleased to hear that you found the team helpful and the pricing fair. We appreciate you taking the time to share your feedback.
All the best!
Exceptional team
Exceptional team. Great communication and prices. On time and the guys who did my move were the best movers I have come across to date! Thoroughly professional guys and more importantly, know what they are doing..
5 de maio de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Somil,
We really appreciate your kind words.
We believe that clear communication and punctuality are just as important as the heavy lifting, so we are delighted to hear you were happy with the service. It was a pleasure helping you, and we are glad the team delivered a professional job.
All the best in your new home!
Hand working and helpful team
Hand working and helpful team. Moved large difficult items with care and packed them well in the van. Very professional service
5 de maio de 2025
Avaliação não solicitada
Resposta da Big and Small Removals
Hi Henry,
We really appreciate your review.
It is wonderful to hear that you found the team hard-working and helpful. We take great care in packing the vans to ensure even the most difficult items arrive safely, so we are glad you were happy with the service.
All the best!
Thank you for today they provided a top…
Thank you for today they provided a top service I was very impressed so a big thank you again. Hats off to the guys they worked hard today, careful, speedy just great luck, would definitely use the service in the future.
Thanks again
26 de abril de 2025
Avaliação não solicitada
Great experience
Great experience! Iryna coordinated the time and day for us, and explained the pricing in a clear manner. The amazing duo that helped us on the day was great - We were on the third floor, no lifts and these guys did an amazing job! Removal was quick and efficient, and so was the unloading of the van to the new place. Friendly and efficient service!
Would definitely use again!
12 de abril de 2025
Avaliação não solicitada
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