Bikago Mobile Avaliações 

20
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Schon 2 mal Kunde, beide Male sehr zufrieden. Top Service mit Versicherung die wirklich gut ist. Trotz selbst verursachten Schaden am Bike nur 40 € bezahlt. Sehr kulant , die Website hervorragend... Ver mais

Avaliado com 5 de um total de 5 estrelas

The eSim was very easy to use, just scanned the QR code, turn data roaming on and I was connected. I ordered 10GB for 15 days but finished early and did an online top up for another 10GB. It is a litt... Ver mais

Avaliado com 1 de um total de 5 estrelas

I use to rent bikes and car very often and I can assure that Bikago Thailand was the WORST EXPERIENCE EVER! The terms and conditions showed during the order have been changed at the pickup. In particu... Ver mais

Avaliado com 1 de um total de 5 estrelas

Purchased a mobile eSIM for use in Bali, never worked from the time I arrived. Contacted you guys with 8 email messages telling me that it was being looked into. Ended up purchasing a new sim card so... Ver mais

Detalhes da empresa

  1. Empresa de telecomunicação
  2. Provedor de serviços de internet
  3. Operadora de rede móvel
  4. Serviço de telefone e internet

Sobre Bikago Mobile

Escrito pela empresa

Stay connected in Bali and Indonesia with our eSIM and SIM card for tourist. Skip the queues at the airport and use our affordable data packages.

Choose Bikago Mobile Tourist eSIM, or Tourist SIM card with Mobile Data that works anywhere in Bali and Indonesia.

Beat the queue at the airport, our eSIM is readily available online, and can be easily activated the moment you land.

For our physical SIM card, you can opt to have it:

  • collected at the airport
  • collected at any of our Bikago shops
  • delivered to you anywhere in Bali

    We are the only Bali Mobile Data provider which provides true local Customer Support, 24/7 via Whatsapp or walk-in to any of our stores.

    No lengthy registration process. Try our cheapest package first, and reload your data bundle conveniently online !


  • Informações de contato

    4,0

    Muito Bom

    O TrustScore é 4 de um total de 5

    20 avaliações

    5 estrelas
    4 estrelas
    3 estrelas
    2 estrelas
    1 estrela

    Sem histórico recente de pedidos de avaliações

    Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

    Como esta empresa usa o Trustpilot

    Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

    4,0

    Todas as avaliações

    (20)

    1 avaliação nos últimos 12 meses

    Escreva uma avaliação
    As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

    Avaliado com 5 de um total de 5 estrelas

    Schon 2 mal Kunde

    Schon 2 mal Kunde, beide Male sehr zufrieden.

    Top Service mit Versicherung die wirklich gut ist. Trotz selbst verursachten Schaden am Bike nur 40 € bezahlt.
    Sehr kulant , die Website hervorragend.

    10 de janeiro de 2026
    Avaliação não solicitada
    Avaliado com 5 de um total de 5 estrelas

    Giving a shout out to this business

    Giving a shout out to this business. I got an eSIM from Bikago on line and put in the wrong email address so never got the confirmation. I emailed them and they acknowledged and refunded me back the same day. The eSIM itself was really easy to load and worked very well in Seminyak at least.

    12 de março de 2025
    Avaliação não solicitada
    Avaliado com 1 de um total de 5 estrelas

    WORST QUALITY EVER!

    I use to rent bikes and car very often and I can assure that Bikago Thailand was the WORST EXPERIENCE EVER! The terms and conditions showed during the order have been changed at the pickup. In particular the document I had to sign reported that I couldn't exit the Phuket and Krabi provinces. Why? I wanted to visit Trang as well. Anyway I had to change my plan because they could not accept that I would visit Trang...worst rental experience ever!

    6 de fevereiro de 2025
    Avaliação não solicitada
    Avaliado com 1 de um total de 5 estrelas

    Purchased a mobile eSIM for use in…

    Purchased a mobile eSIM for use in Bali, never worked from the time I arrived. Contacted you guys with 8 email messages telling me that it was being looked into. Ended up purchasing a new sim card so I had mobile network. Still waiting for a refund 3 weeks later. ABSOLUTE RUBBISH...DON'T WASTE YOUR MONEY!!!

    21 de maio de 2024
    Avaliação não solicitada
    Avaliado com 1 de um total de 5 estrelas

    Rubbish - didn't work at all

    The internet didn't work - poor to no signal. They seem to be bouncing it via servers in the Netherlands. Customer service was responsive and sent me a replacement sim card but that didn't make a difference. They then said they would file a report and left it at that. I got a much better deal buying a telkomsel sim card with loads more data, fast strong signal and a local number.

    30 de agosto de 2023
    Avaliação não solicitada
    logotipo da Bikago Mobile

    Resposta da Bikago Mobile

    Hello Asselle,

    Thank you for sharing your feedback.

    First and foremost, I would like to sincerely apologise for the fact that you have experienced connection difficulties during your usage period.

    Bikago Mobile is roaming on the Telkomsel network, the best network in Bali and everywhere else in Indonesia. Our (e)sims can only be used for mobile data and do not have a local phone number. We always try a replacement (e)sim as this usually resolves the connection issues as it's mostly an isolated (e)sim issue instead of a network/connection issue if you are in a well covered network area. If the replacement (e)sim does not resolve the issue, we indeed report the case to our provider for further investigation.

    We have tried to request your order details, as we could not find your order under the name of the writer of this review. We would appreciate it if you could to reach out to us with your order details for us to confirm that our team has resolved this case with you personally.

    At Bikago we strive to provide all our clients with a perfect user experience and apologise for not being able to provide the service that is true to our standards. We hope to welcome you again in the future for you to get to know Bikago for the quality service we are known for.

    Avaliado com 3 de um total de 5 estrelas

    Convenient but unreliable

    I got an eSIM for my Google Pixel for travelling to Bali.

    Positive:
    The price was okay.
    It was easy to install and get working.
    This did make it convenient having a connection as soon as the plane had landed (when it eventually connected).
    Performance when on LTE was reasonable.
    Support was responsive and tried helping.

    Negative:
    Connection would often start on LTE (4G), but then be forced to Edge (3G).
    Most of the time the internet connection over Edge did not work at all.
    The few times it did, it was VERY slow.
    Often you didn't know you had no connection as it showed working, until you go to use it and find nothing worked.
    This caused issues while trying to use WhatsApp to organise a driver on multiple occasions. They have messaged but you haven't gotten it because the connection is not working.
    Restarting of the phone resulted in a short period of access.
    I am technically capable and tried adjusting settings to force it to stay only on LTE with no success. The network forced the phone to Edge every time.
    Support tried everything they could adjusting the same settings with the same result.
    All support could then do was log a investigation with the provider they resell - so I was left with an unreliable often unusable connection.

    End result:
    I ended up turning off the eSIM as it consumed so much battery continually reconnecting the cellular service.

    After 3 days I ended up purchasing a local tourist SIM card for the network that Bikago roamed on for twice the price but 5 times the data allowance.

    It performed significantly better, was far more reliable and worked normally moving between LTE and Edge as signal allowed.

    I would not recommend Bikago Mobile based on my experience.

    4 de julho de 2023
    Avaliação não solicitada
    Avaliado com 5 de um total de 5 estrelas

    The eSim was very easy to use

    The eSim was very easy to use, just scanned the QR code, turn data roaming on and I was connected. I ordered 10GB for 15 days but finished early and did an online top up for another 10GB. It is a little bit more expensive than regular sim card but worth it not having to go out to top up for extra data. The customer service is also very helpful with fast reply. Definitely recommend

    22 de junho de 2023
    Avaliação não solicitada
    Avaliado com 5 de um total de 5 estrelas

    Fantastic provider

    Fantastic provider - I purchased an Esim with pre loaded data from Bikago Mobile ready for a 3 week tour in Indonesia. I was a bit sceptical as I’d never used an Esim before but Bikago offer clear instructions showing you how to add it to your phone (I have an iPhone and I wouldn’t class myself as ‘technical’ but the instructions were easy to follow and so I decided to give it a go, when I landed in Indonesia I activated the sim and it couldn’t have worked better, for a really low fixed cost (I paid about £13 for 5GB) I simply had mobile data all round Indonesia it was brilliant even up mountains and out at sea. Highly recommend!

    10 de junho de 2023
    Avaliação não solicitada
    Avaliado com 1 de um total de 5 estrelas

    "connectivity" very poor

    Please note the level of "connectivity" of the service even via Telkomsel was very poor and not what I believed it would be. In the end, I relied heavily on the free WIFI provided at my accommodation and other venues I came across.
    I contacted them and though the were quick to respond, they blamed the provider. The eSim was expensive and I would suggest go for a physical sim once on the ground in Bali.

    25 de junho de 2023
    Avaliação não solicitada
    Avaliado com 1 de um total de 5 estrelas

    After topping up my internet didn't…

    After topping up my internet didn't work. Was working occasionally and I barely used what I paid. I also contacted support buy didn't get issue fixed. My network settings didn't change when topped up, so it's not problem with my phone settings.

    7 de maio de 2023
    Avaliado com 5 de um total de 5 estrelas

    Works flawlessly

    A friend recommended my to check out bikagomobile.com knowing that there are no more regular/local SIM cards available for tourists.

    I purchased their 3GB eSIM for my iPhone to test first as I had no experience using an eSIM in Bali and received my eSIM by email in a minute or so while still in Australia. I followed the instructions on how to install it at home so I could get connected when the plane landed at Bali airport. And as soon as we touched ground in Bali I was connected. No waiting in the telco queue at Bali airport for me or using the at best shakey airport wifi.

    Great speeds of up to 100MB/s and low latency which was perfect for the few (video) calls I made.

    Once my 3GB was finished I topped up another 5GB online which went perfectly fine.

    All in all I enjoyed 2 weeks of seamless connectivity for under AUD 40.00. I will use Bikagomobile again.

    2 de maio de 2023
    Avaliação não solicitada
    Avaliado com 5 de um total de 5 estrelas

    Bikago eSim

    Bikago eSim was really easy to use and a much better option than paying for a roaming service. I took 10G for 15 days and only ended up using around 4G even though I was downloading movies etc. Great service and will use again.

    29 de março de 2023
    Avaliação não solicitada
    logotipo da Bikago Mobile

    Resposta da Bikago Mobile

    hello Mike, thank you so much for taking the time to review our service. We look forward to service you again in the future !

    Avaliado com 5 de um total de 5 estrelas

    All-in reservation with free data

    The reservation can easily be done online. New bike's and a lot of choise. All-in insurance and 3 GB free data.

    13 de dezembro de 2022
    logotipo da Bikago Mobile

    Resposta da Bikago Mobile

    hi Koen, thank you so much for your review of our service. We look forward to welcome you again in the future.

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