Customer service were super helpful when I needed to change my address after placing the order so I could it delivered in time for my dad’s birthday. So nice to speak to a real human these days.
A empresa respondeu
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Customer service were super helpful when I needed to change my address after placing the order so I could it delivered in time for my dad’s birthday. So nice to speak to a real human these days.
A empresa respondeu
5 star company. We have 2 cruise 10’8s and they are good boards. I always thoroughly research before making purchase decisions and safe to say I am happy with my choice choosing this company.
A empresa respondeu
Pessima esperienza, sconsiglio vivamente l'acquisto. Nonostante io sia un utente esperto e abbia trattato la tavola con cura maniacale — lavata con acqua dolce dopo ogni singola uscita e mai lascia... Ver mais
A empresa respondeu
Came in less than 24 hours, spent a lot of time researching best board to buy online and the fact that it comes with 5 years warranty sold it to me. Board has been inflated for 2 days and is rock soli... Ver mais
A empresa respondeu
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Brilliant board had a little niggle with customer services but that I'm glad to say was my fault. Wouldn't hesitate to tell anyone to buy a bluefin. The 10-8 cruise I have is just the bees knees, stable and responsive even for little old seventeen stone me.

Resposta da Bluefin SUP
This is the 3rd bluefin paddle board I've purchased.
I noticed on my most recent one there was a small scuff on it. I contacted bluefin customer service and the offered me a replacement / refund or a part refund if I wanted to keep it.
Great customer service.

Resposta da Bluefin SUP
Awesome products and the after sales customer service I received has been exceptional. Really very highly recommended.

Resposta da Bluefin SUP
We have two Cruise lite boards that we love. They combine being light and sturdy and easy to move about on the water. Contacted Bluefin as one fin did not seem to fit as well as the other and a replacement is on its way. Easy to reach, pleasant, efficient customer service. Would highly recommend

Resposta da Bluefin SUP
Excellent quality SUP boards and would recommend highly. However, don’t buy the kayak conversion kit because the additional paddle blade is simply a replica of the original blade… so the blades end up being in line rather than at an angle so it doesn’t work at all as a kayak unless you want wrist injuries. I contacted Khareen and the response I got simply showed that the design team have gotten very lazy and can’t be bothered designing a kayak kit that actually works. I’ve ended up buying a different brand which is a shame as the quality of the materials is great.

Resposta da Bluefin SUP
Thrilled with my purchase and shopping experience with Blufin. Don’t hesitate to shop with this company where the customer always comes first. If still not convinced, read rest of reviews.

Resposta da Bluefin SUP
Bluefin gibt 5 Jahre Garantie.
Achtung:
- bei undichten Schweißnähten nach 6 Monaten trägt der Käufer die intesiven Transportkosten zur Reparatur!!
- nach 3,7 Jahren bricht während des Stand Up Padling der Handknauf beim Paddel-Oberteil ab. (Materialermüdung?)
Antwort auf Gewährleistung: "Die Bluefin-Garantie gilt für Ihr SUP 5 Jahre und für Zubehör 12 Monate!!!
Also wird SUP und Paddel (Zubehör) bei Materialfehlern bzw. Garantieansprüchen nicht zusammen bewertet. Also bitte auf das Kleingedruckte achten!!!

Resposta da Bluefin SUP
The Support from Bluefin is great. They do everything what they can do.
I become my Mammoth Paddelboard now :D
Grettings
Björn

Resposta da Bluefin SUP
Brilliant paddle boards and when I needed support (having lost something) Khareen in the support centre was super fast, communicated really well and got everything sorted in a flash

Resposta da Bluefin SUP
Khareen was very helpful with my query today and got things sorted.
I love my Bluefin 10.8 Cruise as it's stylish, Colourful, Full of fittings for optional accessories and made very well. I would always recommend Bluefin to anyone thinking of buying a paddleboard.

Resposta da Bluefin SUP
Im a water sports provider in Ireland, I have tryed and loved most of the giant sup board and got my money worth out of them. Until i got a Blue Fin Mammoth inflatable sup, I had problems from the strat and the way it goes back into the bag it comes with is the biggest problem you have to fold sup to fit in. It makes the deck start to come lose and fall off. I rang about the issues I was having because it comes with 5 year warranty (part of the reason I bought it) the warranty covers Notting by the looks of it and they never sorted anything for me, I had bought cheaper giant sups at the same time that are still going and the blue fin Mammoth Lasted weeks, so I would never recommend them to anyone that ask me, blue fin sups are badly built and no customer service after you buy,

Resposta da Bluefin SUP
I have had the cruise 10.8 for a few years now! And wow, compared to other boards I’ve used, I’m soooo impressed with how sturdy and durable it is. I love how I can convert it and use as a kayak when I just want a chilled adventure too.

Resposta da Bluefin SUP
Excellent product. I'm very pleased with my Bluefin cruise 15 sturdy, well constructed cruise ship of a SUP. Customer service and communication was second to none. Together with speedy delivery in time for the Easter weekend I couldn't be happier.

Resposta da Bluefin SUP
Best boards ever, own Bluefin Carbon Cruise 12” … cant believe how sturdy and stabile board is , deffo feeling safe on my sea and caves adventures, sometimes cliffs / caves edges might be sharp and my board still alive 🥹🥹🥹🫶 best performance designs ever!!!

Resposta da Bluefin SUP
I had a faulty item, however customer service was exceptional and replaced without quibble immediately. Thankyou Joe at Bluefin.

Resposta da Bluefin SUP
Leider wurde mir 2 mal ein defektes SUP geliefert. Rücksendung nur mit DPD möglich, sehr umständlich. Wartezeit auf Ersatzlieferung mehrere Wochen. Kundenservice agiert freundlich, aber mit Mustertexten und geht nicht auf mich ein. So muss ich warten, bis das defekte SUP retourniert und geprüft wurde bevor der hoffentlich einwandfreie Ersatz verschickt wird. Das Geld wird aber sofort abgebucht. Insgesamt unbefriedigend und nicht zu empfehlen.
Bestellung vom 02.03.25 - bis heute 7.04.25 habe ich kein SUP. Ich muss weiter warten... Frustrierend.

Resposta da Bluefin SUP
Great and fast customer service. The boards I bought (2x10,8”) made me a great impression. Good quality.

Resposta da Bluefin SUP
75 years old and decided to start paddle boarding. Ordered blue fin cruise 10.8 and was blown away by how well it was constructed. Have not had a chance to use it on the water yet but spring is around the corner. I am totally confident that it will perform as well if not better than advertised.

Resposta da Bluefin SUP
Great quality boards and aftercare customer service

Resposta da Bluefin SUP
Fantastic boards at great prices. Clear communication throughout the delivery process, and on hand to sort out any issues and give advice. Strongly recommend this company!

Resposta da Bluefin SUP
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