Bradfords Avaliações 14.344

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Superb support and Design from Adam at the Worcester branch. In the 40 years I have been involved in building, I have found Adam’s support, knowledge and experience, second to none.

Avaliado com 5 de um total de 5 estrelas

I worked for a Merchant so went to them for some goods but not interested. However the Bradfords Barnstaple team could not do enough, ordered in non stock goods and delivered in super quick time... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Construção
  2. Pedreiro
  3. Carpinteiro
  4. Empreiteira de serviços de isolamento
  5. Comércio de ferramentas

Escrito pela empresa

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Escrito pela empresa

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Informações de contato


4,6

Excelente

O TrustScore é 4.5 de um total de 5

14 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas
logotipo da Bradfords

Resposta da Bradfords

Hi Robert

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Simple purchase

Simple purchase, easy delivery, perfect product.

3 de abril de 2026
Avaliação não solicitada
logotipo da Bradfords

Resposta da Bradfords

Hi Chris

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 1 de um total de 5 estrelas

Disappointing Experience with Bradfords

Firstly, I ordered an amount of fencing materials online. The posts, capping rails, post tops, feather boards etc, a separate fence panel and 4 bags of postcrete were all ordered and set for delivery. However, the website stated that the arris rails were 'not available for delivery' and only by 'click and collect'.
Having no other option, I had to order them (in the same cart ) via the C&C method.
When the rest of the materials were delivered, a couple of days later, I asked the driver why the arris rails were only available on click and collect? He said "there's no reason why they should be, as we have got loads of them in stock ".
When I went to collect the arris rails, I once again asked the teenage cashier, why this was the case? She shrugged her shoulders and simply said "Dunno!". That was all the answer I got. Not even an apology!

Secondly, one of the bags of postcrete, that had been delivered, had partly gone off in the bag. So I took the bag back, at the same time that I went to collect the arris rails back, to exchange it. I was told, 'we haven't got any in stock'.

Finally, I asked if they had any arris rail brackets, as I'd forgotten to order them.
She said 'I've got three'. I needed 8
So overall, a very disappointing experience.

3 de abril de 2026
logotipo da Bradfords

Resposta da Bradfords

Good Morning Mr Tully

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Have used Bradfords a few times now

Have used Bradfords a few times now, I have found the service to be outstanding for all my orders. The communication is spot on and they are always willing to accommodate my delivery instructions.

29 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Mark

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Can't fault the service with Bradfords

Can't fault the service with Bradfords. First time I've used them and will do again. Website easy to use, communication via e mail or telephone very good and delivery done without any issues. Very impressed with the materials, a good standard and value for money.

27 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Martin

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Great service

Great comms. On time in full delivery. Cheery driver. What’s not to like!

28 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Roger

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Great choice, nice people

Great choice, good prices, nice people.

28 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 4 de um total de 5 estrelas

Excellent fast delivery

Excellent fast delivery, just a bit pricey considering I live literally just round the corner.

28 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Keith

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Excellent service very helpful and accomodating

I feltn that the team at willand were highly skilled in customer service., very helpful and knowlegable, that is why Bradfords Willand is always my ist choice for materials and supplies. Excelent work well done

27 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Roger

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Helpful with prompt delivery

27 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi James

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

All good

All good. Good communication, prompt delivery

28 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Steve

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Efficient purchase process and helpful…

Efficient purchase process and helpful staff

27 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Sharon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service

Outstanding customer service, particularly from Jo at Bridport. The order changed a few times as the project evolved and the anends were seamless.

27 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Jerry

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Delivered on time

27 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Mr Balchin

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Fair pricing and very prompt delivery

Fair pricing and very prompt delivery. Very helpful delivery man

27 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Matthew

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Sales and yard staff were all very…

Sales and yard staff were all very helpful and efficient

27 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Easy to order and collect

Easy to order. Click and collect was fast and easy to use.

27 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Julie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Great company to deal with

Great company to deal with. Good prices. Very helpful & obliging.

27 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Easy to order

Easy to order, great price and great product , even had a call saying which day it was arriving , I wasn't in but the driver delivered exactly where I asked, Torquay branch.

27 de março de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Dave

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

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