Bradfords Avaliações 14.344

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Superb support and Design from Adam at the Worcester branch. In the 40 years I have been involved in building, I have found Adam’s support, knowledge and experience, second to none.

Avaliado com 5 de um total de 5 estrelas

I worked for a Merchant so went to them for some goods but not interested. However the Bradfords Barnstaple team could not do enough, ordered in non stock goods and delivered in super quick time... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Construção
  2. Pedreiro
  3. Carpinteiro
  4. Empreiteira de serviços de isolamento
  5. Comércio de ferramentas

Escrito pela empresa

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Escrito pela empresa

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Informações de contato


4,6

Excelente

O TrustScore é 4.5 de um total de 5

14 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Super helpful and friendly staff

Super helpful and friendly staff, went above and beyond.

28 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Julia

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Parts ready for collection

Parts ready and waiting for pickup. Sale reduced price very competitive

28 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Graham

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Delivered on time by friendly people. Will definitely use again.

27 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Michael

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Excellent service. Competitive pricing

Easy ordering system online. Competitive pricing. Delivered a day early which worked out well for me. Trellispanels stacked neatly against the fence. Would order through them again

28 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Sonia

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 2 de um total de 5 estrelas

Initial communications good but my…

Initial communications good but my delivery wasn't made. Therenwere cars blocking my property - clearly not Bradfords fault but I emailed for an update and had no reply. The driver who couldn't make the delivery said it would be made the following day. It wasn't and there wasn't any communication from them to say why or what was happening. Disappointed.

26 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Good Morning Adrian

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Very efficient

Ordered Friday eve and call Saturday am that ready to collect. Easy.

27 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 3 de um total de 5 estrelas

Overall the services from the store was…

Overall the services from the store was outstanding but the click and collect process is convoluted and confusing. To be told it’s easier to just turn up and see what we have and quicker to transact what you need! Tells me the store doesn’t like the process either and you feel wrong for clicking and collecting, I certainly won’t be doing it again! Maybe look at screw fix if you want to offer that kind of option.

27 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Good Morning James

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us.

We apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and see what we can do to improve the process and make it more like others out there.

Kind Regards,
Sam

Avaliado com 1 de um total de 5 estrelas

Shit customer service

24 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Good Afternoon Mr Hayes

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us.

I apologise greatly for these issues and for any inconvenience this may have caused you.

We are working as hard as we can regarding the recent issues with your account and aim to have them resolved by the end of the week.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Ease of ordering spot on and prompt delivery…

Ease of ordering and prompt delivery time. The materials are of good quality

27 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Burtutt

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

fantastic service

fantastic service - very helpful fast delivery sorted me out a great price and all round nice people who want to help - cant ask for more - thanks folks see you again soon

4 de março de 2026
Avaliação não solicitada
logotipo da Bradfords

Resposta da Bradfords

Hi Daniel

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 1 de um total de 5 estrelas

Item ordered and paid for in good…

Item ordered and paid for in good faith, but subsequently cancelled and refunded with no alternative offered. Put us in a very difficult position to complete some works.

26 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Good Morning Owen

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us.

I apologise greatly for these issues and for any inconvenience this may have caused you.

Sadly the whole Grant product line was added prematurely without any stock or lines to fulfil the order for you as well as having no other alternatives at the time. If there is anything further I can do to help please let me know at customerservice@bradfords.co.uk

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, professional approach

26 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Andrew

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

527RMD

Great communication from the team with my delivery and delivery ontime.
Price is right for a good product.

25 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Roger

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas
logotipo da Bradfords

Resposta da Bradfords

Hi Phil

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Great price super efficient service…

Great price super efficient service 10/10

25 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Stephen

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Excellent products and excellent service.

Bradfords are able to provide a very comprehensive range of exterior timber which very competitively priced. Ordering is straightforward and deliveries are made on time.

25 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Alan

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Easy to place order online and search…

Easy to place order online and search for items I needed information about to help me get the best solution. Good communication and helpful staff when I went to collect my order.

25 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Mr Took

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Delivery was prompt and on time

Delivery was prompt and on time. The delivery driver took great care in dropping of the goods as per my request.

27 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Murray

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

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