Bradfords Avaliações 14.344

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Superb support and Design from Adam at the Worcester branch. In the 40 years I have been involved in building, I have found Adam’s support, knowledge and experience, second to none.

Avaliado com 5 de um total de 5 estrelas

I worked for a Merchant so went to them for some goods but not interested. However the Bradfords Barnstaple team could not do enough, ordered in non stock goods and delivered in super quick time... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Construção
  2. Pedreiro
  3. Carpinteiro
  4. Empreiteira de serviços de isolamento
  5. Comércio de ferramentas

Escrito pela empresa

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Escrito pela empresa

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Informações de contato


4,6

Excelente

O TrustScore é 4.5 de um total de 5

14 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Delivery when expected

Delivery when expected and driver carried the fence panel into the garden for me and when old that’s a big help.

25 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Helpful, friendly, professional, good stock range

Helpful, friendly, professional, well stocked, good price, arranged for extra product to be collected from different branch
thanks

25 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Howard

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 1 de um total de 5 estrelas

As the goods havent turned up 0 stars review

One thing placing an order it’s another thing getting it it’s quite interesting getting a review for something that doesn’t even been delivered yet or notified that it’s gonna be delivered

25 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Good Afternoon

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.

It looks like the automatic review email has arrived ahead of the delivery so I apologise for that. I can see your order is due to be delivered by the supplier on the 6th. Once dispatched they will contact you with further information and tracking.

Please contact customerservice@bradfords.co.uk if there is anything further I can help you with.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Aways great!

Stuart at the Sherborne branch is awesome. Always rings to let yiu know progress and ensures materials arrive on time. Highly recommend Bradfords.

25 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Steve

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, the communucation was brilliant, well done!

25 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Andrew

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 1 de um total de 5 estrelas

Lack of information and delivery

Lack of information and delivery

25 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Good Morning Roger

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.

There can be delays between receiving our order confirmation and the supplier contacting you to advise on delivery. This is usually shortly before dispatch of the order in which they will supply you with tracking.

Provisionally I can see the order is due 06/03 but if there is anythign further I can help with please contact us at customerservice@bradfords.co.uk

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Easy ordering and delivery.

Delivery time confirmed by phone within an hour of the order.

Driver very helpful in putting stones down in a tight position.

No hesitation in using again.

24 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 2 de um total de 5 estrelas

Short notice

Order was fine, driver was fine, but had no confirmation of order and only 30 minutes notice of delivery when I was already at work.

24 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Good Morning Mark

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the short notice of your delivery.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

A good firm to deal with

Always helpful when ordering and delivery never too much trouble
Great service

24 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi John

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Very good driver

Had driver John this morning delivering dumpy bag of pipe bedding to site in Greenway road, Taunton, John is always upbeat, happy and positive, it was a slightly awkward delivery for him, but John was very patient and professional, he enacted the delivery perfectly. We very much appreciate the service received.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Bradfords

Resposta da Bradfords

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 2 de um total de 5 estrelas

Very poor quality door

Very poor quality door. Blobs of undercoat all over the place and even a screw sticking out where the moulding wasn't attached properly. Also not what I was expecting. The moulding is useless. Even my fitter was shocked when he saw it. Not worth the money, I've threw better away.

31 de janeiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Good Morning

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.

I apologise greatly for these issues and for any inconvenience this may have caused you.

We will look into this further, and feed this back to the supplier that delivered on our behalf, to see what caused this to happen.

Kind Regards,
Sam

Avaliado com 1 de um total de 5 estrelas

I phoned an order to Bude branch on Sat…

I phoned an order to Bude branch on Sat 31st Jan, and wanted to pay by BACS, therefore wanting bank detail.
The assistant said he was too busy to send an invoice that day (with bank details), and it would be sent Monday 2nd Feb.
I waited until approx 11.00 on Monday for the e-mail, but nothing happened and phoned Bude again. Another invoiced was promised straight away, but again nothing happened.
As the items were needed shortly, I decided to order on-line instead. This was done and the order, with a slight amendment came later that week. The delivery driver was most helpful.
I felt the customer service was extremely poor and also the Jan5% was not deducted from the order.
Chris Gait

3 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Good Morning Chris

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Delivered very quickly by helpful…

Delivered very quickly by helpful driver.

29 de janeiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Friendly & helpful staff

Friendly & helpful staff - all good, thankyou.

3 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Easy to order online

Easy to order online, speedy follow up phone call received and delivery. No hassle.

29 de janeiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Michael

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful staff giving good…

Friendly and helpful staff giving good advice

2 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Paul

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Well delivered polite pleasant driver…

Well delivered polite pleasant driver thank you

2 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Susan

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 4 de um total de 5 estrelas

This was a small delivery of several…

This was a small delivery of several items. All the edges of the sheet material were undamaged and delivery was quicker that indicated on the Website when ordered.

3 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Robert

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

Faultless Delivery Service My deliver address is difficult to…

My delivery address is difficult to access which means goods have to be carried a fair distance. Your driver, Nick, was friendly and unfazed by the task in hand.
The goods I had to be returned proved not to be a problem and I was impressed how quickly I received the money back in my bank account.

2 de fevereiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Mr Parsons

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Avaliado com 5 de um total de 5 estrelas

We have recently completed a project…

We have recently completed a project outside of our normal area and can not thank the Plymouth branch enough. They were extremely helpful with extra material deliveries at short notice. Extra thanks goes to Julie at the Branch for helping with an online order and a much speedier delivery.

31 de janeiro de 2026
logotipo da Bradfords

Resposta da Bradfords

Hi Chris

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

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