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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

SCAM! Ordered 10 Motorola Phones through them and paid nearly £780 through bank transfer in to their USA bank account. Never received the phone and they said the would refund the money but never did.... Ver mais

Avaliado com 1 de um total de 5 estrelas

Never do bussiness or single purchase with them. They are selling fake or chinese copies mobiles. Even they also send empty boxes without any mobile in the box. Zero star. They are scammers. I don't... Ver mais

Avaliado com 1 de um total de 5 estrelas

Volevo comprare il loro prodotto POWER SAVER. Prima di farlo ho cercato di avere qualche informazione/recensione sull'azienda(chiamarla cosi è troppo). Mi domando se a livello Europeo, TRUFFATORI... Ver mais

Avaliado com 5 de um total de 5 estrelas

As always a Beautiful Mobile phone, The third third Sony XF Premium, Soerry I did not get the £10 off as U did the last time. YOU Can use me as a reference. ONLY one big probkem, My phone again delive... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Eletrônicos
  2. Atacadista de Eletrônicos

Escrito pela empresa

Global online retailers sourcing premium branded consumer electronics, without the premium price-tag.


Informações de contato

2,0

Ruim

O TrustScore é 2 de um total de 5

136 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 10% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Everything as expected

The phone is great. I was apprehensive because I was changing model but after doing some research the galaxy A10e was strongly recommended and i am very pleased. NOTE- delivery IS the full 7-10 days as stated so YES - save money on a refurbished phone but dont be in a rush. They tell you what to expect and that's what happens

Happy customer 10/10

12 de julho de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Garbage products

I emailed and tried calling several times. No response. Labelled as new ipod, extremely slow lags and doesn’t work. No one got back to me. I don’t recommend this website, go straight to the manufacturer if you want a reliable service.

12 de julho de 2021
Avaliação não solicitada
logotipo da Bulk Mobiles

Resposta da Bulk Mobiles

Hi Parsa, Thank you for your review we really appreciate the feedback. We are sorry to hear you have had this negative experience with one of our products. I have forwarded this onto my team to ensure your queries and technical difficulties are rectified. We apologise for our delay in response as it has been extremely busy. A member of our technical support team will be in touch very soon, have a lovely day.

Avaliado com 1 de um total de 5 estrelas

Avoid

Don't make my mistake and order a phone from this company. Phone is sent direct from China, resulting in longer delivery time than stated on website and not checked before you get it, again as stated on website. Customer service also awful, apparently having no record of website orders, despite credit card being charged. Avoid. Also ignore these other 5 star reviews which look fake.

27 de junho de 2021
Avaliação não solicitada
logotipo da Bulk Mobiles

Resposta da Bulk Mobiles

Hello Matnash, Thank you very much for the feedback, we really appreciate it. I am very sorry you have had this negative experience with us. Please be assured that our team are reviewing your feedback to prevent this from happening again. If you have any queries please e-mail sales@bulkmobiles.co.uk. Have a lovely day!

Avaliado com 1 de um total de 5 estrelas

Still waiting for delivery of phone

Still waiting for delivery of phone! No delivery data given and its been so long now since order that I have been asked to review! 15 days from order and starting to wonder if I have been scammed.

24 de junho de 2021
Avaliação não solicitada
logotipo da Bulk Mobiles

Resposta da Bulk Mobiles

Hi Terry, Thank you for your review we really appreciate the feedback. We are very sorry for your negative experience with us. I can assure you that our team is doing our best to get your phone to you. Please contact us via email where a member of our team will be able to assist you and explain why your order has been delayed.

Avaliado com 2 de um total de 5 estrelas

Waiting to see if issues can be resolved by bulk mobile

The samsung s9 we ordered will not work with a SIM only Wi-Fi. Both O2 and giff gaff customer service have advised that the phone is locked or just not working properly.

6 de junho de 2021
Avaliação não solicitada
logotipo da Bulk Mobiles

Resposta da Bulk Mobiles

Hi Dawn,
Thank you for your review. We are very sorry to hear you had this experience with our product. Please contact sales@bulkmobiles.co.uk as our team are available to help you with any technical issues. We really appreciate you brining this to our attention. Thank You

Avaliado com 1 de um total de 5 estrelas

Disappointment at all stages of the process

I ordered a phone hoping for rapid turnaround. I tried the live chat and email request to find the expected turnaround - no response. The FAQ suggested all would be OK (8-10 days), but those times did not include "processing of the order" which extended matters by a week. When the "unlocked" phone arrived it was in fact locked to an American network. I was offered a simple replacement, but this would not be sent out until the returned phone was received (despite my request for it to be sent on trust, given no part of the error was mine). Return was to be made by second class post only. So although I was told the replacement phone would be with me in around a week this this could claerly never be acheived. I have today been offered a refund which I have accepted as I have no confidence left with the service which has simple delayed my phone replacement by 5 weeks!! The company were quick and pleasant at answering emails but otherwise I am deeply disappointed with the whole process.

4 de junho de 2021
Avaliação não solicitada
logotipo da Bulk Mobiles

Resposta da Bulk Mobiles

Hello John, thank you for your review. We are very sorry you have experienced this with us. We try our absolute best to ensure our products are shipped in time for our customers. Please be assured we have taken your feedback to review our service and will prevent this from happening in our future service. Thank you.

Avaliado com 1 de um total de 5 estrelas

Avoid - Delivery takes a month!

Avoid! Company falsely advertise that you will receive your phone in 3-5 working days - actually it took them a month to send it out! Bad customer service didn't offer me a refund on the postage to return the phone as it was sent too late - avoid at all costs!

4 de junho de 2021
Avaliação não solicitada
logotipo da Bulk Mobiles

Resposta da Bulk Mobiles

Hello Allima, thank you for your feedback- we really appreciate this. We are very sorry to hear about your negative experience with our service. Our team have taken this feedback onboard and will ensure this does not happen again in the future. Thank you.

Avaliado com 5 de um total de 5 estrelas

This site is amazing

5 de maio de 2021
Avaliação não solicitada
logotipo da Bulk Mobiles

Resposta da Bulk Mobiles

Hi Drk,
Thank you for your positive feedback. We look forward to dealing with you in near future.

Avaliado com 3 de um total de 5 estrelas

Waited longer than expected for phone…

Waited longer than expected for phone to arrive. Communication wasn't very clear.

2 de maio de 2021
Avaliação não solicitada
logotipo da Bulk Mobiles

Resposta da Bulk Mobiles

Hi Lisa,
We apologise for the inconvenience. We are taking serious measures to improve the quality of our product and service on a daily basis. If you are still having any concern please reach via email where a member of our team will be able to assist you. Thank You.

Avaliado com 1 de um total de 5 estrelas

Scam

I did an order of iphones, gave all the proofs they asked for and didn't get my order fullfilled, they ask me now to contact my bank to cancel the order.

Don't buy on this website.

22 de abril de 2021
Avaliação não solicitada
logotipo da Bulk Mobiles

Resposta da Bulk Mobiles

Hi Fanelie,
We apologise for the inconvenience. We are taking serious measures to improve the quality of our product and service on a daily basis. If you are still having any concern please reach via email where a member of our team will be able to assist you. Thank You.

Avaliado com 5 de um total de 5 estrelas

Phones

A good lot of mobile phones to chose from i prefer Sony mobile phones The prices are very reasonable and the one i have bought was great no problems with the phone fast delivery customer service team were excellent and polite and friendly and very helpful and It makes a change to get someone who knows what they are doing Thank you very much

5 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service.

Quick and friendly response on the phone. Phone delivered as ordered and competitively priced. Although I had an issue with it( unrelated to Bulk Mobiles), the customer service received could not be faulted. Thanks for your excellent support.

22 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Worked for me. Recommended.

There were a few signs that Bulkmobiles might not be kosher, such as a PayPal logo but no PayPal option, and a couple of bad reviews here. But the phone I wanted simply wasn't available elsewhere so I paid by Debit card.
And waited, and waited... and emailed, and waited.
I phoned Bulk Mobiles, and there was someone there! They said my phone would arrive about 10 days after ordering, (as warned in the small print), and it did. But ALL GOOD!

10 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing People

Amazing communication, delivery times and products.
I would definitely buy from these guys again.
I would would recommend 100%

16 de fevereiro de 2021
Avaliação não solicitada

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