It just takes one member of staff in the irvine club to leave a nasty taste in your mouth. Unhelpful beyond belief. Such a lack of customer service!
A empresa respondeu
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Veja o que dizem as avaliações
We love the chance to win extra prizes also on the buddy nights we’ve got more chances to win and the staff are extremely nice very friendly and pleasant to speak with all round it’s a much better bin... Ver mais
A empresa respondeu
I go to my local cluv every fortnight with my PA. Great service from staff I've recently been goung with my dad, so the expierence is different, My PA is able to watch both his touchpad & mine, but... Ver mais
A empresa respondeu
Ok bingo just never win cost a fortune to
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Informações de contato
41-43 Townhead, KA12 0BH, Irvine, Reino Unido
- 1294274608
Infirmação importante
4,6
Excelente
27 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We love the chance to win extra prizes…coz BUZZ is the BEZT
We love the chance to win extra prizes also on the buddy nights we’ve got more chances to win and the staff are extremely nice very friendly and pleasant to speak with all round it’s a much better bingo hall than others that we have visited
29 de setembro de 2026
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Hi Elaine,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoy the extra prize opportunities and our buddy nights.
It's fantastic to know that our staff's friendliness and pleasant demeanor have made your visits enjoyable. We strive to create a welcoming and fun atmosphere, and your feedback reassures us that we're on the right track.
We look forward to seeing you again soon for more exciting bingo nights!
Best regards,
Mark
Customer Review Team
Myself and my wife look forward to a…
Myself and my wife look forward to a Saturday night at the bingo it gives us a good evening out and a buzz when we win
14 de março de 2026
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Hi there Carol,
Thank you for your lovely feedback regarding our Irvine club.
We’re so pleased to hear that you and your wife enjoy your Saturday nights with us — it’s great to know it’s something you both look forward to. There’s nothing better than a good evening out and that extra buzz when you win!
We really appreciate you sharing this and look forward to welcoming you both again soon for many more enjoyable nights.
Kind Regards,
Tia
Customer Reviews Team
Love love love buzz bingo Irvine
Love love love buzz bingo Irvine , fantastic staff, great offers , amazing atmosphere .
9 de fevereiro de 2026
Resposta da Buzz Bingo - Irvine
Good Morning Lynda,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff fantastic, that we do great offers, and that the atmosphere is brilliant in our Irvine club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Mark
Customer Reviews Team
Great costumer service and great…
Great costumer service and great atmosphere
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Good afternoon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Irvine. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Staff are exceptional and so friendly
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Hi Kate,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Irvine. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
the staff are so warm and friendly
the staff are so warm and friendly
15 de novembro de 2025
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Hi Caroline,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Irvine. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Great experience everytime I go
I go to my local cluv every fortnight with my PA.
Great service from staff
I've recently been goung with my dad, so the expierence is different, My PA is able to watch both his touchpad & mine, but my dad can't. Here's where's thd happy ending comes, I'm registered partially sighted, and throughout the club I'll hear buzzers, my reaction time is 💩 due to my poor eyesight, well using a buzzer now has helped, as I've won a few times
2 de maio de 2025
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Hi Billy,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Irvine club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Nice staff
Nice staff
Reasonable prices
Good atmosphere
Handy location
5 de abril de 2025
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Good afternoon Liz,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Irvine club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Staff are always welcoming
Staff are always welcoming, know you on a first name basis.
Tickets were at a good price, prize money was good
Place is always clean and great service
26 de março de 2025
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Good evening Linzi,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Irvine
club, they work really hard to ensure they give a great experience!
We always strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Good night out with family and friends
Good night out with family and friends.
Staff are really friendly and helpful.
Prices aren’t too expensive and food is great
21 de março de 2025
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Good evening,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Irvine
club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Resposta da Buzz Bingo - Irvine
Good afternoon Eric,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Irvine club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
great bingo I play bingo twice a week…
great bingo I play bingo twice a week at irvine travel 280 miles in total for the 2 sessions management and staff lovely and helpfull my friend and I sometimes stay up in irvine for the weekends it’s like a 2 nd home too us and have made lots friends at the bingo
21 de dezembro de 2024
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Hi Shirley,
Thank you for your review of our Irvine club.
We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers. I will be sure to pass this feedback along to the team at the club. We take immense pride in how friendly and welcoming our staff are, and it’s always wonderful to know that their efforts to create a warm and friendly atmosphere are being appreciated.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
Ok bingo just never win cost a fortune…
Ok bingo just never win cost a fortune to
30 de novembro de 2024
Resposta da Buzz Bingo - Irvine
Hi there,
Thank you for taking the time to leave a review for our Irvine Club.
I am glad to hear you have had a four star experience in club with us.
We try to provide a variety of Bonus Games and Package pricing as well as promotional events and vouchers for our customers to have a diverse choice of prices to choose from. We will always try to provide the best prize money however, this can be influenced by ticket sales as well as weather conditions.
I will ensure to pass your feedback over for any improvements to be made.
Kind Regards,
Tia
Customer Reviews Team
I love buzz bingo
22 de agosto de 2024
Resposta da Buzz Bingo - Irvine
Hi Marianne,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Irvine. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Tia
Customer Reviews Team
Just so friendly always a warm welcome
Just so friendly always a warm welcome
28 de julho de 2024
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Hi Elizabeth,
Thank you for your review of our Irvine club.
We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
Very helpful when buying mo tickets as…
Very helpful when buying mo tickets as I find it a little confusing. I am 81 years old and the staff have a lot of patience
1 de agosto de 2024
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Hi Anne,
I hope you are well.
Thank you for taking the time to leave us a review for our Irvine Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide in the club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
I like it and the staff are very…
I like it and the staff are very friendly helpful
26 de julho de 2024
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Hi Annemarie,
I hope you are well.
Thank you for taking the time to leave us a review for our Irvine Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide in the club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Resposta da Buzz Bingo - Irvine
Hi Norma,
I hope you are well.
Thank you for taking the time to leave us a review for our Irvine Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide in the club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
It just takes one member of staff in…
It just takes one member of staff in the irvine club to leave a nasty taste in your mouth. Unhelpful beyond belief. Such a lack of customer service!
29 de junho de 2024
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Hi there Susan,
I hope you are well.
Thank you for taking the time to leave a review. I am sorry to hear of your experience and interactions with our staff member at our Irvine Club. We pride ourselves on always providing the best customer service to our customers, it is disappointing to hear you did not experience this during your visit.
If you wish to provide specific feedback regarding your experience please use our contact form found under the ‘Help’ section of our website.
Kind Regards
Claire
Customer Reviews Team
Totally Amazing 🤩
I go every week with my wee pal and we have a great night the buddy thing is amazing and it’s fun as ur always waiting to see if it’s your buddy number 😂
30 de abril de 2024
Avaliação não solicitada
Resposta da Buzz Bingo - Irvine
Hi Thomas,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Irvine. I will pass this feedback over to the team; we always try to provide a variety of different sessions and fun mini games. Make sure to check out the clubs promotions page for more information on what else we have coming up!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit.
Kind regards
Claire
Customer Reviews Team
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