Nothing to improve on.. it’s always fun to visit my local buzz club I get to socialise with my friends and enjoy myself and quite often have some wins…
A empresa respondeu
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Veja o que dizem as avaliações
Had such an amazing experience at Buzz Bingo Leeds last night! A lot of our group had never been to a bingo club before, so we were honestly a bit nervous beforehand about knowing what to do... Ver mais
A empresa respondeu
I attended the evening main event bingo session and had a fantastic time. The venue was spotless and the staff were incredibly friendly and welcoming. As it was my first visit to the bingo hall, Ha... Ver mais
A empresa respondeu
Do not use buzz bingo pudsey Pudsey leeds club THIS CLUB IS rubbish , WAITED TWICE FOR WRONG FOOD, NO MANAGERS NO STAFF DISGUSTING CLUB told by old women on counter oh whatever and vunerable adu... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Informações de contato
Stonebridge Mills, Stonebridge Lane,, LS12 4QN, Leeds, Reino Unido
- 1132890558
Infirmação importante
4,5
Excelente
31 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Can get very noisy and nobody ever…
Can get very noisy and nobody ever tells them to be quiet
18 de dezembro de 2024
Avaliação não solicitada
Resposta da Buzz Bingo - Leeds
Hi June,
I hope you are well.
Thank you for taking the time to share your feedback regarding your visit to our Leeds club.
I’m sorry to hear that the noise from other customers impacted your experience. We aim to provide a comfortable and enjoyable environment for all our guests, so it’s disappointing to know that this wasn’t the case during your visit. While we do our best to create a peaceful atmosphere, it’s not always possible to maintain complete quiet, especially during busy times
If you’d like to provide more details about your experience, please feel free to use our contact form located in the ‘Help’ section of our website.
Kind Regards,
Claire
Customer Reviews Team
We always have a good night at buzz…
We always have a good night at buzz even better if we win which we did so a good night in all.
22 de outubro de 2024
Avaliação não solicitada
Resposta da Buzz Bingo - Leeds
Good morning Frances,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Leeds. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Very friendly staff always there to…
Very friendly staff always there to help makes it a pleasurable evening
24 de outubro de 2024
Avaliação não solicitada
Resposta da Buzz Bingo - Leeds
Good morning Claire,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Leeds. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Staff are great
Staff are great. Wouldn't go anywhere else!
31 de julho de 2024
Avaliação não solicitada
Resposta da Buzz Bingo - Leeds
Hi there,
Thank you for your review of our Leeds club.
We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers. Good or bad, we take all feedback on board to offer a better service in future.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
Always a good night I cut my finger and…
Always a good night I cut my finger and the staff was very helpful gave me plasters and made sure I was ok leeds is a lovely club staff are great and nothing is too much trouble I have been going there a few years and I can honestly say I’ve never had a bad night
1 de julho de 2024
Avaliação não solicitada
Resposta da Buzz Bingo - Leeds
Hi Carol,
Thank you for your review of our Leeds club, I hope your finger is feeling a lot better now!
We always try to ensure we foster a friendly and helpful atmosphere for all of our customers; its lovely to hear of your positive feedback! I'll ensure to pass on this feedback to the team.
Good or bad, we take all feedback on board to offer a better service in future.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
Resposta da Buzz Bingo - Leeds
Good afternoon Geoff,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Leeds. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Such lovely staff and they do…
Such lovely staff and they do tremendous customer service 👏
3 de abril de 2024
Avaliação não solicitada
Resposta da Buzz Bingo - Leeds
Hi Wayne,
I hope you are well.
It is lovely to hear you are enjoying playing with us here at Buzz Bingo Leeds, the feedback on our service is always appreciated. I'm glad to hear you've been provided such good Customer Service!
I hope you continue to enjoy our club and wish you the best of luck!
Kind regards
Claire
Customer Reviews Team
Absolutely shocking first experience.
Took my partner and his mother last night to buzz bingo Leeds. On arrival we was told they needed to register which they both did and was give money off/discounts etc as it was there first time. We headed round to the main hall were we had to purchase our games for the night. When it was our turn to be served we explained to the woman that it was there first time in which she sighed and rolled her eyes at us. she was rude like she couldn’t be bothered I mean as a first time customer you’d expect more respect to help you know what is what. We also wanted the touchpads and said all three of us did, in which she replied “there isn’t many left and we do have people who want to spend ALOT of money for the touchpads”. Erm sorry but first come first serve. Who said we didn’t want to spend ALOT of money also we asked for the gold package which was £70 each to which she then said aw no you don’t want that one you might aswel use your £5 on all bingo voucher as you get basically the same just not the same amount of tickets at this point we couldn’t be bother arguing as the main event was about to start. She then snatched the card out of our hands and put it into the machines. She was sooo rude especially knowing we was new customers absolutely not going to come here again. Rude customer service.
31 de março de 2024
Avaliação não solicitada
Resposta da Buzz Bingo - Leeds
Hi there,
I hope you are well.
Thank you for taking the time to leave a review. I am sorry to hear of your experience and interactions with our staff members. We pride ourselves on always providing the best customer service to our customers, it is disappointing to hear you did not experience this during your visit.
If you wish to provide specific feedback regarding your experience please email our customer support team via our Contact Us Page, which can be found by selecting the 'Help' button in the bottom right-hand corner of our home page. The team can then ensure this is escalated and reviewed internally.
Kind Regards,
Claire
Customer Reviews Team
Always friendly and lovely atmosphere
22 de novembro de 2023
Avaliação não solicitada
Resposta da Buzz Bingo - Leeds
Hi Linda,
It's great to hear you are enjoying our Leeds club. I will pass on your great feedback.
Good luck on your next visit.
Kind regards,
Buzz Bingo Customer Service
Friendly atmosphere
Friendly atmosphere. Helpful staff. Chance of winning enough to pay for the evening.
23 de novembro de 2023
Avaliação não solicitada
Resposta da Buzz Bingo - Leeds
Hi Enid,
I hope you are well.
Thank you for taking the time to leave your review on your experience at our Leeds club, it is much appreciated.
I wish you luck on your next visit.
Kind regards
Buzz Bingo Customer Service
Do not use buzz bingo pudsey
Do not use buzz bingo pudsey
Pudsey leeds club THIS CLUB IS rubbish
, WAITED TWICE FOR WRONG FOOD, NO MANAGERS NO STAFF DISGUSTING CLUB told by old women on counter oh whatever and vunerable adult with mental health verbally attacked infront of customers, disgusting club avoid and share they try shutting me up blocking me and partner so sad truths out on social media and emails to the ceo and press pmsl hurry up grout business lol
28 de novembro de 2023
Avaliação não solicitada
Resposta da Buzz Bingo - Leeds
Hi Sarah,
Thank you for your review and I can assure you this is already being looked into by the relevant department.
Kind regards
Buzz Bingo Customer Service
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