Buzz Bingo - Swindon Avaliações 13

O TrustScore é 3.5 de um total de 5

3,3

Unit 17 Greenbridge Retail Park, Garrard Way, SN3 3SQ Swindon, GB


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Generally lovely visits. There are some occasions when there aren't enough staff, or food is not available. But mostly a fantastic time is had.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful staff never have any problems fron when I arrive till when I leave .

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I go to buzz bingo occasionally most of the time on my own. This is okay though I don't know people that well not like others who are friendly and outgoing. The staff don't talk to me like they do t... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The customer service was helpful with what i needed to know or how to work out something i didnt understand

A empresa respondeu


Detalhes da empresa

  1. Salão de Bingo

Escrito pela empresa

Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!


Informações de contato

  • Unit 17 Greenbridge Retail Park, Garrard Way, SN3 3SQ, Swindon, Reino Unido

  • 1793522555

3,3

Bom

O TrustScore é 3.5 de um total de 5

13 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

Absolutely awful visit to buzz bingo in…

Absolutely awful visit to buzz bingo in Swindon, 70% of the food menu was out of stock, pizzas were burnt with NO cheese on as they had ran out, we were only told after we paid and waited that the food wasn’t available, only to be told that we would be refunded to our cards and to pay and order again!! The staff were rude and not helpful in the slightest, the bingo caller was shouting at people for talking quietly, I’ve never experienced anything so awful at a bingo hall i definitely won’t be returning or recommending this awful place to anyone

7 de março de 2026
Avaliação não solicitada
logotipo da Buzz Bingo - Swindon

Resposta da Buzz Bingo - Swindon

Hi there Natalie,

Thank you for leaving us a review.

Good or bad, we always use these to try to improve our services that we provide.

I am sorry to hear about your experience when visiting our Swindon club.

I will certainly pass this over to the relevant people for this to be reviewed.

I do hope you will reconsider visiting us soon and any future visits are nothing but enjoyable.

Kind regards,
Tia
Customer Reviews Team

Avaliado com 2 de um total de 5 estrelas

Unhappy at buzz bingo

I go to buzz bingo occasionally most of the time on my own.
This is okay though I don't know people that well not like others who are friendly and outgoing.
The staff don't talk to me like they do the regulars, and when certain people go to bingo and make me feel uncomfortable for being at bingo myself then it makes it feel unhappy.

26 de outubro de 2025
Avaliação não solicitada
logotipo da Buzz Bingo - Swindon

Resposta da Buzz Bingo - Swindon

Hi Cheryl,

Thank you for leaving us a review, good or bad, we always use these to try to improve our services that we provide.

I am sorry to hear about your experience when visiting our Swindon Club.

I will certainly pass this over to the relevant people for this to be reviewed.

I do hope you will reconsider visiting us soon and any future visits are nothing but enjoyable.

Kind regards,
Tia
Customer Reviews Team

Avaliado com 5 de um total de 5 estrelas

buzz bingo

the Staff are lovely

16 de agosto de 2025
Avaliação não solicitada
logotipo da Buzz Bingo - Swindon

Resposta da Buzz Bingo - Swindon

Hello Robert,

Thank you for your feedback!

We're thrilled to hear that you enjoy the game and find our staff friendly and helpful.

Your positive experience is important to us, and we're glad to know that you continue to visit Buzz Bingo and The Slots Room Swindon.

We look forward to welcoming you back soon for more fun and excitement!

Kind regards,
Mark
Customer Reviews Team

Avaliado com 5 de um total de 5 estrelas

Friendly staff really look after me

Friendly staff really look after me

7 de junho de 2025
logotipo da Buzz Bingo - Swindon

Resposta da Buzz Bingo - Swindon

Hi Robert,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Swindon. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Olivia

Customer Reviews Team

Avaliado com 4 de um total de 5 estrelas

Generally lovely visits

Generally lovely visits. There are some occasions when there aren't enough staff, or food is not available. But mostly a fantastic time is had.

20 de abril de 2025
Avaliação não solicitada
logotipo da Buzz Bingo - Swindon

Resposta da Buzz Bingo - Swindon

Good afternoon,

Thank you for leaving us a review.

Good or bad, we always use these to try to improve our services that we provide.

I will pass on your comments and best of luck for any future visits! We hope to see you again soon.

Kind regards,
Olivia
Customer Reviews Team

Avaliado com 4 de um total de 5 estrelas

The customer service was helpful with…

The customer service was helpful with what i needed to know or how to work out something i didnt understand

24 de março de 2025
logotipo da Buzz Bingo - Swindon

Resposta da Buzz Bingo - Swindon

Hi Chelsea,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Swindon. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Olivia

Customer Reviews Team

Avaliado com 5 de um total de 5 estrelas

Low prize money ,hardly worth the 30…

Low prize money ,hardly worth the 30 minutes drive to go.1

19 de fevereiro de 2025
Avaliação não solicitada
logotipo da Buzz Bingo - Swindon

Resposta da Buzz Bingo - Swindon

Hi there Lionel and Patricia,

Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent visit to Buzz Bingo Swindon did not meet your expectations.

We appreciate your comments regarding the prize money and pricing. Your feedback is invaluable as it helps us to review and improve our offerings. We will certainly take your observations into consideration as we work to enhance the experience for all our customers.

If you have any further details or suggestions you'd like to share, please feel free to reach out to us directly via the Contact Us page on our website.

We hope you might consider giving us another chance in the future. Thank you again for your feedback.

Kind regards,
Tia
Customer Reviews Team

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful staff never have…

Friendly and helpful staff never have any problems fron when I arrive till when I leave .

11 de janeiro de 2025
Avaliação não solicitada
logotipo da Buzz Bingo - Swindon

Resposta da Buzz Bingo - Swindon

Hi Sarah,

I hope you are well.

Thank you for taking the time to leave us a review.

It is great to hear you are enjoying Buzz Bingo Swindon. I will pass this feedback over to the team. I am sure they will love to hear your comments!

I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!

Kind regards

Olivia

Customer Reviews Team

Avaliado com 2 de um total de 5 estrelas

Not enough staff

Not enough staff, link ups sometimes fails.
Most times been struggled to get food.
When bingo is live,some people chat make noise, nothing said unlike other clubs they enforce this.
Just feel not value for money prizes are small . Compared to other bingo venues they are cheaper and bigger prizes.
Also the cash bingo boards
jackpots on 95%of games. It not a
fun as used to be. Not quite sure of date October. I did win tho
Compared to other clubs in regions

19 de outubro de 2024
Avaliação não solicitada
logotipo da Buzz Bingo - Swindon

Resposta da Buzz Bingo - Swindon

Good morning Sharon,
I hope you are well.

Thank you for taking the time to leave a review for our Swindon club, I’ll ensure this is processed by the relevant team.

I am sorry to hear of your disappointment regarding our pricing within the club. We try to provide a variety of Bonus Games and Package pricing as well as promotional events and vouchers for our customers to have a diverse choice of prices to choose from.

Please be aware that we will always try to provide the best prize money however this can be influenced by ticket sales as well as weather conditions.

Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.

Kind Regards,

Richard
Customer Reviews Team

Avaliado com 4 de um total de 5 estrelas

Slow down!

I loved the idea of playing bingo and the staff were nice. My problem was that the callers go so fast I could not keep up and missed numbers.

6 de novembro de 2024
logotipo da Buzz Bingo - Swindon

Resposta da Buzz Bingo - Swindon

Hi there Denise,

I hope you are well.

Thank you for taking the time to leave a review for our Swindon Club.

I am sorry to hear your experience within our club did not meet your expectations, we will always try to provide an inclusive experience for all of our customers.

I am sorry to hear you did not receive this in terms of the bingo calling, but I am glad to hear you found the staff helpful!

I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.

I do hope any future visits are nothing but enjoyable.

Kind Regards,
Tia
Customer Reviews Team

Avaliado com 2 de um total de 5 estrelas

me and my wife come to play bingo

me and my wife come to play bingo . Not to hang around listening to between maybe 5 to 20 people play go go games .
Ps you did ask.

2 de agosto de 2024
Avaliação não solicitada
logotipo da Buzz Bingo - Swindon

Resposta da Buzz Bingo - Swindon

Good afternoon Mr Cope,

Thank you for leaving us a review.

Good or bad, we always use these to try to improve our services that we provide.
I am sorry to hear about your experience when visiting our Swindon club.

I will certainly pass this over to the relevant people for this to be reviewed.

I do hope you will reconsider visiting us soon and any future visits are nothing but enjoyable.

Kind regards,
Tia
Customer Reviews Team

Avaliado com 5 de um total de 5 estrelas

Customer service was outstanding

The person who helped me was very professional

11 de junho de 2024
logotipo da Buzz Bingo - Swindon

Resposta da Buzz Bingo - Swindon

Hi Kerry,

Thank you for your review.

It’s great to hear you are satisfied with our Customer Service, we do try to resolve any issue as quickly as we can.

Good luck on the site.

Kind regards,

Claire

Customer Reviews Team

Avaliado com 5 de um total de 5 estrelas

Buzz bingo…

The staff at buzz bingo are amazing thay are so kind helpful and they make you smile and also help you to learn the games and what it intails they cheer you up even when your feeling low, my favourite game is I love double money, me and my sister love every thursday helen tamy Nicky Simon and another helen and the young lady at the reception at the door is lovely thank you girls for making are visit so welcoming ❤❤❤❤

12 de novembro de 2023
logotipo da Buzz Bingo - Swindon

Resposta da Buzz Bingo - Swindon

Hi Denise
I hope you are well.
It is great to hear you are enjoying Buzz Bingo Swindon. I will pass this amazing feedback to the team.
Thank you for taking the time to leave us a review and I hope you continue to enjoy what Buzz Bingo has to offer and good luck on your next visit.
Kind regards
Buzz Bingo Customer Service

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