by Crea® Avaliações 896

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is an outstanding company. I have been ordering from them for three years, and have just placed another larger order. If you love Scandinavian design, you won’t have a better experience from... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent site, livraison dans les délais et conforme à la commande. Les chaises commandées sont d'une très bonne qualité. Suivi client parfait, aucun problème rencontré. Je recommande ce site pour t... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had a great experience with By Crea, we bought their Kenny outdoor chairs and the chairs are fantastic and would highly recommend, very stylish and comfortable. The interaction with By Crea throug... Ver mais

Avaliado com 5 de um total de 5 estrelas

We absolutely love our bar stools, and they are still in fantastic condition. We are very happy with the purchase and would definitely recommend your website to friends.

Detalhes da empresa

  1. Loja de Móveis

Escrito pela empresa

by Crea® is a Swedish furniture design brand. We handmake our products in our factory in Sweden made to order to each customer's choice of fabrics and colors. Check our webpage or instagram @by_crea or www.by-crea.com


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

896 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ebba Barstool

I encountered an issue with one of the chairs I ordered, but the company handled the situation with exceptional professionalism. They went above and beyond to ensure I received a replacement promptly. I am thoroughly impressed with their customer service and commitment to customer satisfaction. I would highly recommend this company. 10/10

16 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Service och bemötande långt över…

Service och bemötande långt över förväntan!
Fick ett mail dagen efter lagd order där dom vill säkerställa att vi tänkt rätt med mått då dessa inte tillhör vanligheten.
Order placerad söndag kväll, leverans onsdag eftermiddag!
Stolarna känns kvalitativa och rejäla, leverans smidig och kundservice vid frågor 5-stjärnor!

16 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought the freja bar stools

I bought the freja bar stools. When I had a questions about the product I received a quick and thorough response. They were shipped quickly and when I received them I was thrilled they were packaged well and required no assembly. The quality of the product is amazing and the bar stools are very comfortable.

1 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

These perfect stools are beautiful!

The stools are beautiful and seem very well made. They came quickly and were expertly packaged. No assembly required. I ordered the pads to protect my floors and much to my very pleasant surprise, they came attached! They glide perfectly. Customer service and communication far exceed anything I've ever purchased.

19 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding service and beautifully…

Outstanding service and beautifully unique products!
I couldn’t be happier with my experience with By Crea. From start to finish, the service has been exceptional – responsive, professional, and genuinely caring. The quality of their products is in a league of its own – elegant, timeless, and uniquely crafted. Every piece feels personal and thoughtfully designed. I truly couldn’t be more satisfied and will absolutely recommend By Crea to others. Five stars all the way!

17 de junho de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great Product

When I ordered these stools, the listing said they would arrive in 10 days, but it actually took around 2 months to receive them. The company did reach out and offer to upgrade the shipping to air freight for an additional cost, which I understand given current global delays. I appreciate the effort to accommodate, but it did feel like I had to email multiple times to get updates—and it wasn’t until I left a review that the stools were finally delivered.

That said, once they arrived, I was genuinely impressed. They came fully assembled (which was amazing) and the quality is truly great. I’m very happy with the final product, just wish the communication and shipping experience had been smoother.

6 de abril de 2025
Avaliação não solicitada
logotipo da by Crea®

Resposta da by Crea®

Hello Armin,

I would like to start by apologizing again for the delay in your order. We are in the process of opening our warehouse in the USA due to the incredible increases in shipping costs and customs into the US. We have done our utmost to update you concisely regarding the entire process. Just as explained when we asked if you wanted express shipping, the cost is actually 600 USD, but we as a company take this very seriously and would therefore like to offer you to cover the majority of it ourselves and offer you this for only 50 USD. You have not since gotten back to us. As a customer service manager, it hurts to read a review like this as we take our customer service very seriously and customer satisfaction is our top priority. I personally follow the status of the orders daily, just like with all other orders, and your order is exactly as promised, scheduled for delivery by the end of June. If there is any other way we could have updated our customers regarding these delays, I would be grateful to receive feedback on this. We are a small organic company in Sweden and are happy to develop with the help of our customers' suggestions on how we can offer a better service ❤️

Avaliado com 5 de um total de 5 estrelas

Totally happy customer

Ordered 2 Freja bar stools which arrived quickly, absolutely beautiful, very comfortable and perfect match for our new kitchen
Ordered a further two stools that arrived four days later in Ireland
Excellent customer service, quality and style

30 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome Philip Bar Stools

We received our two Philip Bar Stools. They are as nice or nicer than shown in the pictures online. They fit perfectly in our space not only form and function, but the color blends extremely well. Lastly, the quality is unbelievable, two of the best chairs we’ve ever owned or used. Thank you for being a solid artist!

12 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Har bestilt flere produkter fra by…

Har bestilt flere produkter fra by Crea, og har alltid mottatt varene utrolig raskt, og opplever en fantastisk god service. Produktene er i tillegg av ypperste klasse! Anbefaler på det sterkeste varer herfra.

2 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love love love my Thomas floor candle…

Love love love my Thomas floor candle holders. Yes they are pricey but worth every penny and handcrafted luxury items cost money. Really responsive customer service when I had a query about my order. Would definitely shop with them again.

25 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

GORGEOUS COUNTER STOOLS!

I AM EXTREMELY happy with the counter stools. I have the black vegan leather. Super wonderful, VERY comfortable and sturdy.

16 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastisk kvalitet och service!

Fick hem 2 fantastiska barpallar idag. Känns otroligt härligt att ha möbler som är tillverkade i Sverige. Kvaliteten är förstklassig! Möttes av snabba svar och och bra kundservice från första stund. Kan varmt rekommendera!

24 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent product with perfect service.

We've spend much time to decide for a pair of stools for our new kitchen island and finally we've found it at Crea. The configuration was extremely easy and so we placed the order of two stools. The service is really excellent, just next morning the customer service asked via email to confirm the size of the stools. I live in Munich, Germany, and I was very surprised to get within less then 6 days my stools from Sveden. The quality is really perfect, we are very happy and our kitchen is now a color dream. Josef from Munich, Germany

12 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent handwork

Excellent handwork! We ordered from USA and the chairs came in a box, they are very beautiful and high quality! And the service is very good! Thank you

30 de janeiro de 2025
Avaliação não solicitada

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