CEF Avaliações 

29.298
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

In my experience of using CEF was a positive one. From using the website, advised of stock availability, good communication too, advised of equipment being shipped when getting the equipment sent t... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Todays date is 16 august. I havent received my order yet. I checked the tracking website and last update was 'closed-no access' but I am unsure what this means as I'm a domestic residence ordering a r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great customer service. Had a product which went faulty after a few weeks. Contacted CEF and a replacement was sent FOC the next day. My query was responded to by phone and email within an hour of rai... Ver mais

Avaliado com 5 de um total de 5 estrelas

First time I have used CEF, following a random online search for a hand combi-drill. After seeing what I was after, I checked out the company, terms and references / reviews. It was then time to bac... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Atacadista Elétrico
  2. Empresa de TV a Cabo
  3. Atacadista de Eletrodomésticos
  4. Atacadista de iluminação
  5. Loja de Parafuso
  6. Fornecedor de equipamentos para energia solar

Sobre CEF

Escrito pela empresa

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Escrito pela empresa

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

29 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,5

Todas as avaliações

(29.298)

3.376 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Helpful Delivery Driver

My mum wanted to get an air-conditioning unit and we found just the right one from CEF! The delivery driver was so good with it, as my mum is in her late 80's and lives alone, he carried the very heavy unit into a safe place in her home!

29 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. Had a product which went faulty after a few weeks. Contacted CEF and a replacement was sent FOC the next day. My query was responded to by phone and email within an hour of raising it. Very impressed. An experience that means no hesitation in recommending CEF to others.

14 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Five-star all the way

Everything about this business - from product selection and pricing to its prompt and efficient delivery service is five-star

11 de agosto de 2026
logotipo da CEF

Resposta da CEF

Thank you very much for your review and feedback Mike.

Best Regards
Adele Feller (Customer Services Manager)

Avaliado com 5 de um total de 5 estrelas

Great site

Great site, easy to use.

10 de agosto de 2026
logotipo da CEF

Resposta da CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Avaliado com 5 de um total de 5 estrelas

Has described

Has described

28 de julho de 2026
logotipo da CEF

Resposta da CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Avaliado com 5 de um total de 5 estrelas

In my experience

In my experience of using CEF was a positive one.
From using the website, advised of stock availability, good communication too, advised of equipment being shipped when getting the equipment sent to a local CEF store for pick up, dropped earlier than advised, arranged with staff on site when picking up once at store. Staff friendly,polite and item collected.
So all in all a really positive experience. Store itself was well stocked and staffed.
M

11 de agosto de 2026
logotipo da CEF

Resposta da CEF

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Avaliado com 1 de um total de 5 estrelas

Item didnt arrive

Todays date is 16 august. I havent received my order yet. I checked the tracking website and last update was 'closed-no access' but I am unsure what this means as I'm a domestic residence ordering a replacement sensor. Paid for delivery within 1-2 days, noted overnight on the tracking site.l and ordered 11 August. Was dispatched pretty quickly, within a day on tracking site, but now 5 days since ordered and the item still not received.

11 de agosto de 2026
logotipo da CEF

Resposta da CEF

Thank you for your review.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our Customer Services team will be in contact with you.

Best Regards

Adele Feller (Customer Services Manager)

Avaliado com 1 de um total de 5 estrelas

I bought a Makita SDS drill machine…

I bought a Makita SDS drill machine with batteries, charger and box online. Expensive bit of kit.
1) I didn't receive notification that the item was ready to collect at my chosen store, I had to chase the delivery via customer services.
2) More importantly, when I did receive the item, I noted that the Makita box wasn't sealed, looked like it had already been opened. These items usually have a security seal on the outer packaging. The contents inside the Makita box, i.e., SDS drill, charger, batteries had no packaging whatsoever. They were just tossed inside, banging around in transit. Not a piece of cardboard, plastic, foam, polystyrene in sight. This machine isn't cheap, but you are certainly given the cheap feeling as a customer. My current machine had burnt out mid way through a job, I needed the new machine desperately, otherwise I would have definitely returned this one ! I hope I haven't been given a dud machine. Not happy at all.

9 de agosto de 2026
logotipo da CEF

Resposta da CEF

Thank you for your review.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our Customer Services team will be in contact with you.

Best Regards

Adele Feller (Customer Services Manager)

Avaliado com 3 de um total de 5 estrelas

Generally a great experience

Generally a great experience, only to be let down by the FedEx courier. As my purchase was a “To Be Signed For” delivery, only for the FedEx driver to my delivery on the doorstep, and do a runner!!!!! So sorry CEF, but FedEx let you down

11 de agosto de 2026
logotipo da CEF

Resposta da CEF

Thank you very much for your review and feedback Peter.

Best Regards
Adele Feller (Customer Services Manager)

Avaliado com 5 de um total de 5 estrelas

Ryan - St Albans Branch - fantastic customer service!

Ryan @ the St Albans branch was incredibly helpful! He handled my issues immediately and went over and above in getting my CEF account sorted for me in a prompt and efficient manner. Thank you Ryan!

11 de agosto de 2026
logotipo da CEF

Resposta da CEF

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Avaliado com 5 de um total de 5 estrelas

Great drill

Great price and quick delivery

11 de agosto de 2026
logotipo da CEF

Resposta da CEF

Thank you very much for your review Michael.

Best Regards
Adele Feller (Customer Services Manager)

Avaliado com 5 de um total de 5 estrelas

I ordered the wrong fitting

I ordered the wrong fitting , my order was cancelled within the hour and the correct fitting was delivered to following day, super service .

11 de agosto de 2026
logotipo da CEF

Resposta da CEF

Thank you very much for your review Tom.

Best Regards
Adele Feller (Customer Services Manager)

Avaliado com 5 de um total de 5 estrelas

Good item

Good item, good price. Much quieter than my previous fan

27 de julho de 2026
logotipo da CEF

Resposta da CEF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

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