I initially called your store in Troon and was met with an extremely unhelpful and disinterested individual who refused to even contemplate discussing my needs and pushed off to the website. Being sig... Ver mais
A empresa respondeu
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I initially called your store in Troon and was met with an extremely unhelpful and disinterested individual who refused to even contemplate discussing my needs and pushed off to the website. Being sig... Ver mais
A empresa respondeu
Good ordering service but when I picked the order up I was told that it was at Redditch and not Solihull where I had booked , so I got on my car and the guy came out and said sorry we do have it? So I... Ver mais
We increasingly used CEF to the point where they are the primary wholesaler our business uses today. A great local team in Stafford, who go the extra mile every time and don't quibble if somethin... Ver mais
A empresa respondeu
Excellent price, delivery to store was delayed by DX but the Guildford store were really helpful and chased it up, calling me as soon as it arrived. Overall a good experience and I’d buy again.
Escrito pela empresa
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Escrito pela empresa
Georgina Mackie House, CV8 2SU, Kenilworth, Reino Unido
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I purchased a milwaukee polisher online which arrived 2 day lattrr which was good, it arrived on the Friday, and i tried it out the next day and it would work intermittently and could keep stopping, I called my local CEF and they said it nothing to do with them as they are all independent stores and not connected to anyother CEF shop which I thought was wrong and odd he said I will have to call the online store on Monday. After waiting till Monday and speaking to the online store they said I just need to go to my local branch, I expected what they said to me and confirmed they was wrong and they will call them on my behalf. I dropped my item off on Monday at my local store to the and I asked for a replacement which they said they cant do they will have to refund me but they didnt k ow how to do the paper work and it was near the end of day so they wouldn't do it now anyway so took my item and gave me his business card and said it will be incontact the following day however I have not heard any as of yet and its been 3 days. This is my first purchase for a CEF store and probably my last
Excellent price, delivery to store was delayed by DX but the Guildford store were really helpful and chased it up, calling me as soon as it arrived. Overall a good experience and I’d buy again.
Very friendly and personal service. Delivery was great. Highly recommend
Ordering was easy, with fast posting out.
good service, thankyou.
will shop again.
Good ordering service but when I picked the order up I was told that it was at Redditch and not Solihull where I had booked , so I got on my car and the guy came out and said sorry we do have it? So I have very happy I didn’t drive to Redditch or else I would have been very angry . Out of the pack of 6 Les bulbs two of them do not work , so now o have to return and replace them. Other that that I have always been very happy ordering from CEF
Hi well thank you for the speedy and punctual delivery. It isn't your fault that it turned out I need five core not four core, that was down to AI and anyway I can use this cable in fiuture so thank you. But for less than you charged a local supplier found me five core and a bunch of industrial connectors. So only three stars as it was a bit overpriced. But thank you.
I ordered an architrave box and switch online as local stores had no stock. After fitting the box I found that the switch didn't fit the box. When I went to my local store they told me that they had boxes that never show up online. I had to buy a new box and refit. Altogether a painful experience.⁹
Have ordered from this company a couple of time ,very competitive on prices. And customer service is very good .
Products were readily available and services were delivered
Easy ordering. Prompt delivery. Top-quality product. Can't really ask for more from an online store.
I would also like to mention my local CEF branch (Salisbury). Very friendly and helpful staff.
CEF online is a good convenient service, unfortunately the delivery is very unreliably.
Multiple times I’ve had deliveries delayed which had a knock on effect with scheduled works.
Awful customer service. Had to cancel an order as wasn’t going to get it on time, there delay. Since then no reply for days and several emails and no refund

Resposta da CEF
CEF were by far the cheapest suppliers. Their communication and delivery time was first class.

Resposta da CEF
Excellent customer service, actually spoke to a real person, who resolved my issue efficiently and quickly, would definitely recommend this company.

Resposta da CEF
There was some confusion about the delivery point
The went some trouble to solve the problem
Very professional maner

Resposta da CEF

Resposta da CEF
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