Closomat Avaliações 860

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolut... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good morning, I think I had four attempts to schedule my appointment; it was canceled several times, but when the engineer came, the job was done professionally and quickly... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

John did the Annual Service of my Palma Vita toilet to a high standard as usual, which he has done for many years now, which has kept it working well for the 10 years I've used it. The call to say he... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Reported an issue with our toilet leaking. Engineer came out and said the toilet wasn't secure to the ground and he couldn't fix this. Contacted landlords, sent out maintenence guy, secured toilet to... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Equipamentos para Deficientes

Escrito pela empresa

At Closomat, we strive to make life easier for people, regardless of the challenges they face in their intimate toileting needs. We are trusted by families and carers, by installers, by distributors and by medical and clinical professionals who choose us to help make a difference to the lives of the people who use our toilets, both in the home and away from it. Our products are flexible and customisable, and are designed to meet the needs of the individual both now and in the future.

Closomat helps people live their best lives

Escrito pela empresa

Closomat enables people to deal with their intimate toileting needs with as much style, independence, dignity and control as possible.
We believe that everyone deserves independence and dignity in the bathroom, which is why we are absolutely committed to continuous improvement in developing the most effective products. And why we are here to promote the many benefits of wash & dry toilets to a wider audience.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

860 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A very reliable product

A very robust system of washing with warm water then drying with warm air. Very reliable and good annual service engineer.

5 de maio de 2026
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Resposta da Closomat

Thank you so much for your kind words. We take great pride in the quality of our products and in the service we provide, so we are very pleased to hear that your experience reflects that.

Avaliado com 5 de um total de 5 estrelas

Day-To-Day Life Is Much Easier Now!

Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolutely ideal for me. The installation process was both quick and efficient. My day-to-day life is much easier now! Thank you Closemat and the Charities who funded the system fir me. Dr Rob Mannion, Bournemouth.

5 de maio de 2026
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Resposta da Closomat

We are very pleased to hear that your Closomat Wash and Dry Toilet is making daily life easier for you and that your experience of installation was so positive. Thank you so much for taking the time to share this with us.

Avaliado com 5 de um total de 5 estrelas

The engineers who service my toilet are…

The engineers who service my toilet are always professional, and respectful of my property and myself . If I have any queries they will try to answer or sort it out .

5 de fevereiro de 2026
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Resposta da Closomat

Thank you for your kind feedback. Providing a reliable and professional service is very important to us, and we truly appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

I’m very pleased with my Closomat

I’m very pleased with my Closomat. The installation team were professional, friendly, and did a brilliant job. The Closomat itself is made from high‑quality materials, the water spray cleans very well, and it’s easy to use and easy to keep clean. It has made a big difference for me and I’m really happy with it.

19 de março de 2026
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Resposta da Closomat

We’re delighted to hear how pleased you are with your Closomat toilet and that it has made such a positive difference for you. Your comments mean a great deal to us, and we truly appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Long time client review request

Closomat have been maintaining my bathroom equipment for many years and it is a vital service that I could not do without of the years. I have had a few minor issues with the equipment but the service is second and none and as someone with a physical disability that needs hygiene Help I would definitely recommend them.

5 de maio de 2026
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Resposta da Closomat

We are always delighted to hear from our long-standing users, and are very pleased to hear that our service has continued to meet your needs over the years. Thank you for recommending us and for taking the time to share your experience. We really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Joe is a very nice person.

Joe is a very nice person.
He done his job well, phoned before calling and arrived soon after call.

5 de maio de 2026
Avaliação não solicitada
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Resposta da Closomat

We are very pleased to hear this. Thank you for taking the time to share your review with us.

Avaliado com 5 de um total de 5 estrelas

Good service

Good service

5 de maio de 2026
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Resposta da Closomat

We really appreciate you taking the time to let us know. Thank you for the five star review.

Avaliado com 4 de um total de 5 estrelas

Polite

Polite , prompt and efficient.

6 de abril de 2026
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Resposta da Closomat

Thank you so much for taking the time to share your feedback. It really means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Very polite and friendly

The person who came to service our toilet was very helpful and friendly and put my wife and myself at ease, asking if we had any issues with our toilet very professional.

13 de fevereiro de 2026
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Resposta da Closomat

Ensuring our customers feel comfortable and supported is extremely important to us, so it’s wonderful to know both you and your wife were put at ease and had the opportunity to discuss any questions or concerns. Thank you for taking the time to share this with us.

Avaliado com 5 de um total de 5 estrelas

Excellent products and service

Fast delivery products are amazing would have no problem recommending to family or anyone after sales care was great coming back few weeks later to check fitting and function then show again how to use product properly was very reassuring.

5 de março de 2026
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Resposta da Closomat

We’re delighted to hear that you were pleased with both our products and service. Providing reliable after-sales support is very important to us, so it’s great to know the follow-up visit was helpful. Your recommendation means a lot to us and we appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

They were courteous and serviced my…

They were courteous and serviced my toilet quickly without any mess or noise.

18 de março de 2026
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Resposta da Closomat

Thank you for your kind feedback. Maintaining a clean and professional experience for our customers is something we take great pride in.

Avaliado com 5 de um total de 5 estrelas

Richard and Simon - Toilet

Richard and Simon promised we'd be early appointment after having to cancel an earlier one due to unforeseen circumstances. They were true to their word and throughout the visit they were friendly and informative.
They carried out a full inspection of the toilet and made sure I was aware of certain functions that could be altered if required to better suit me and my partner.
Anything they noted during the inspection, they made sure to document fully and explained to me what it was and why they were documenting it.
Overall, I'm impressed with their professionalism and transparency. Thank you

1 de maio de 2026
Avaliação não solicitada
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Resposta da Closomat

Thank you for taking the time to leave this great feedback - we are thrilled that our colleagues could be there for you.

Avaliado com 5 de um total de 5 estrelas

Dave was very helpful and kind he went…

Dave was very helpful and kind he went above and beyond it helped me out

24 de abril de 2026
Avaliação não solicitada
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Resposta da Closomat

We are so grateful to you for taking the time to leave us a five star review and very pleased that our engineer was able to help. We will be sure to pass that on.

Avaliado com 5 de um total de 5 estrelas

Richard the engineer friendly, polite

Richard the engineer friendly, efficient and helpful

23 de abril de 2026
Avaliação não solicitada
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Resposta da Closomat

Thank you so much for taking the time to leave such lovely feedback. We will be sure to pass this on.

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