Crystal Windows & Doors Ltd Avaliações 2.390

The window fitter, Andy, was very knowledgeable and efficient. He worked really well even when he discovered a leak from the flat above. He stopped the work and allowed for the leak to be repaired before continuing the work. They also cleaned up any mess and explained everything they were doing. I would recommend him to anyone who needs new windows. There was also excellent communication with the staff in the office. The salesmen, Mo, was also very knowledgeable and helpful explaining the whole process in great detail. All in all a great experience not to mention the excellent quality of the windows. Highly recommended! Thank you for a great job from selecting the windows to installation. Highly recommended!

Danny and Stan arrived promptly as agreed, very courteous and respectful clean workers.

I used Crystal to replace my garage door, which was falling apart for an electric one. I was advised on the best type to purchase, and Glenn, the installer, was excellent. He explained everything he would do, and when the door was supplied, that's exactly what he did. I am very happy

The guys who fitted our windows (John Watt and Adam) were amazing. They arrived early and didn’t stop until they were done. I offered them drinks but they just wanted to get on and get the job done. There was very little mess. We are so happy with the new windows, they make the house look so much brighter and fresher from the inside and the outside. Crystal also did our front door and French doors and are always very good. Would highly recommend.

I have used Crystal Windows and doors on two previous occasions.
Once again the windows were well priced and the quality very good indeed. The fitters did an excellent job and I would highly recommend the company.

After negotiation, we came to a realistic competitive price. The fitter's did a good job in half a day. Unfortunately, the three panelled window was produced with equidistant frames, rather than equal sizes window panes. The result is the centre aperture glass is narrower.The quality is fine.

We were very happy with our whole experience with this company they were very help and polite from the salesman right through to the fitters and finance team we would not hesitate to to recommend this company to all our family and friends

I had 2 windows installed. Good quality acoustic glass, friendly communication with their team. Many thanks to Steve (sales) and Mark for their work and highly recommended.

Great services provided.The team did a good job.

The team of guys that came to fit our windows and doors were amazing. From start to finish the service was amazing, we had a few quotes but Crystal were by far the quickest at installing that other companies. Would highly recommend.

The whole process was smooth. The fitters were very professional, courteous and tidy.

I had a fantastic experience from start to finish. The salesman, the surveyor and the installer were amazing and quick. The staff at the phone end were so professional. On the day, the installer turned up on time, even before I could return from night shift (I apologise). Great job done by them. I am parading my new door at the workplace. I have already referred a few colleagues. I recognise it's expensive, but it's worth it. Thanks to my daughter, who found Crystal Windows.

Recently used Crystal for a replacement front door. Excellent customer service from inception through to survey. Great product selection and colours. Martin had excellent product knowledge and ensured I considered all options. John W was very thorough on the fitting. All round great service and beautiful door.

The whole process was smooth and incredibly professional, every member of the team were helpful from face to face sales, over the phone ordering / arranging, to the installation team.
Every other quote I had was cheaper but in this case you get what you pay for, I’d rather pay extra to be treated as a valued, supported customer.
There was plenty of guidance through the process from everyone which was evidencing the experience and professionalism the company had.
Massively pleased with the outcome, from point of initial quote to completion of installation was just over two weeks, which was a massive benefit

I am delighted with the service and with my new front door. It was a tricky installation because my porch was too short for a standard door size. The floor had to be cut back allow space for it to open fully. Then it turned out the porch walls were made from chip board rather than plaster board, so they had to be replaced before they could be plastered and made good. Luckily the team sent to my house were highly skilled, beyond door fitting, and were able to solve these unexpected issues easily and without be fazed. They were polite and friendly and it was a pleasure to have them at my house.

After the initial mix-up with delivery of the Patio Doors and my installation date being changed. The installation ran smoothly and was completed satisfactorily.

The surveyors and fitters were first class? The products are high quality

Have had multiple windows and doors fitted, the products are fine however, when they develop a fault the after care service is TERRIBLE and APPALLING. It takes MONTHS to arrange for them to actually attend to even look at the fault, then further MONTHS before they will come and fix any issues leaving defective products in place. Plus the service desk themselves are some of the most rude and abusive people I have ever had to deal with - previously I would have recommended Crystal - now I cannot do so - because the after care is SO BAD!

We were replacing our bi-fold doors and a glass roof. Crystal provided us with a competitive quote with various product and financing options.
The roof was quite complicated so Crystal measured a few times and discussed the options. They sent fitters to take a look at the work before it was undertaken.
The fitters have completed the work and it is excellent. They were clean and tidy (protected furniture and flooring inside). The fitters were all really nice people (friendly and professional).
Their products are of a high quality.
I would use Crystal again.

The salesman was ok, very old school like myself.
First price was high and then came the usual discount.
Price was fair in the end.
The fitter arrived and he was extremely competent and professional.
Completed in a couple of hours and cleaned up all mess, can’t compliment the guy enough.
Shame the sales routine used hasn’t changed in 30years!!!!