i’ve had a really great experience with DeeMoney. The service is reliable, and their staff are very patient and helpful. even though there are occasional delays, they always make sure to assist and... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I use DeeMoney for quite some time since they firstly launched, compare to old version, now is great improvement, but still has much room for further improvement, especially the consistency of timelin... Ver mais
A empresa respondeu
Very good service.... All the time when I transfer money it reaches down times in mins sometimes in hours some time in a day.... Only request if can transfer within few mins /Hours it would be more e... Ver mais
A empresa respondeu
I started to use DeeMoney to transfer money from Thailand again in August 2025. My experiences was very pleasant. Not only did they update my profile swiftly by good communication, the two transfers I... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
DeeMoney is a fintech company built to make cross-border payments simpler, faster, and more dependable. For nearly a decade, we've been helping individuals and businesses move money across borders with confidence. Today, we process millions of transactions each year, supporting customers through a system that is both efficient and reliable. We operate under a full suite of licenses from the Bank of Thailand, including International Money Remittance, Money Exchange, and E-Payment services. This lets us deliver a payment experience that is seamless and fully compliant. But beyond scale and infrastructure, what truly matters is how we show up for our customers. In a space that is becoming increasingly automated, we believe access to real human support makes all the difference. When a transfer needs attention, our customers can reach real people who respond, assist, and see the issue through to resolution. Not a bot. Not a ticket queue. A person. With physical presence in key locations and a team dedicated to customer care, we pair technology with accountability. Every transaction is not just processed. It is supported. Our focus has always been the same: to make moving money across borders feel clear, secure, and dependable. Every single time. DeeMoney. Where technology meets trust.
Informações de contato
75/78-79 Ocean Tower 2 Floor 31 Sukhumvit Soi 19 Sukhumvit Road, Klongtoey Nua, Wattana, 10110, Bangkok, Tailândia
- +66 02 821 5555
- deemoney.admin@dee.money
- dee.money
4,4
Excelente
568 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dee Money Company give me pleasure and…
Dee Money Company give me pleasure and Happy. DEE is accurately and exactly time.
So I like Dee Money so much
1 de outubro de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear Khun Bo Bo
We are truly grateful for your warm and detailed review. It is rewarding to know that our efforts were recognized and that we could meet your expectations.
Best regards.
โอนเงินเรทดีมาก ค่าส่งก็ถูก
29 de setembro de 2025
Avaliação não solicitada
Resposta da DeeMoney
เรียน ท่านชาย สายเสมอ
ขอบคุณสำหรับรีวิวนะครับ เราดีใจที่คุณพึงพอใจกับอัตราแลกเปลี่ยนและค่าธรรมเนียมของเรา เราจะพยายามรักษามาตรฐานการให้บริการที่ดีต่อไปนะครับ
ด้วยความเคารพฯ
Resposta da DeeMoney
Dear Khun Akhtar Hussain
We’re so glad to hear that you’re happy with our service. Thank you for your kind support!
Best regards
Very good services with the employees
Very good services with the employees. Thank you. Especially Koin
26 de setembro de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear Khun Ava
Thank you for your kind words! We’re so glad to hear that our team was able to provide you with great service. Your feedback encourages us to keep delivering the best experience for our customers.
Best regards
DeeMoney has made my life so much…
DeeMoney has made my life so much easier! The app is simple to use, transfers are fast, and I really like that the fees are clearly shown upfront. The rates are fair
Thank you
22 de setembro de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear Khun เมนุกา ไร,
We sincerely appreciate your thoughtful review. It brings us great joy to know our efforts made a difference in your experience.
Best regards.
Dee is accurate for exchange
DEE Money Transfer give me pleasure and Happy. I Like and Love it because DEE is accurate for exchange
22 de setembro de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear Khun Bopay,
Thank you for your valuable feedback. We are delighted that you are satisfied with our service and will continue improving to serve you even better.
Best regards.
แม้จะเป็นวันอาทิตย์ พวกเขาก็ยังให้ความช่วยเหลืออย่างสุภาพและรวดเร็วครับ
มีบางเรื่องที่ผมไม่เข้าใจเกี่ยวกับการลงทะเบียน แต่เมื่อสอบถามฝ่ายบริการลูกค้าแล้ว พวกเขาให้ความช่วยเหลืออย่างสุภาพ รวดเร็ว และใส่ใจมากครับ
แม้จะเป็นวันอาทิตย์ที่เป็นวันหยุด พวกเขาก็ยังให้ความช่วยเหลือผมอย่างดี ผมรู้สึกขอบคุณเป็นอย่างยิ่งครับ
21 de setembro de 2025
Avaliação não solicitada
Resposta da DeeMoney
เรียนคุณ Hiroshi
ขอบพระคุณที่ท่านสละเวลาแบ่งปันประสบการณ์ดีๆ ในการใช้บริการของ DeeMoney เรารู้สึกเป็นเกียรติที่ได้ดูแลลูกค้า และหวังเป็นอย่างยิ่งว่าจะได้ให้บริการท่านในโอกาสต่อไปครับ
ด้วยความเคารพ
Money Transaction is really good
Money Transaction is really good. It delivered witjin minutes.👍👍
15 de setembro de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear Khun Azad
Thank you so much for your wonderful feedback! We’re delighted to hear that your transaction was completed within minutes. Providing fast and reliable service is always our top priority, and your support truly means a lot to us.
Best regards.
Tried to log into my account and all…
Tried to log into my account and all its says is "expired" with no information about what to do next..useless website...will use another company for my transfers
10 de setembro de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear Simon Pitt,
We’re sorry to hear about your experience and the inconvenience caused. 🙏 Our Customer Service team has tried to reach you twice by phone but was unable to get through. We have also sent you an email with the next steps for your application to help resolve this quickly.
Thank you for bringing this to our attention, and we truly appreciate your patience.
Prompt and kind response
Prompt and kind response! Thank you very much!
5 de setembro de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear Ooi Chiew Seek,
Thank you very much for your kind review! We’re delighted to hear that you received a prompt and friendly response. We also truly appreciate your trust in our service. We look forward to serving you again soon.
Rate က သူများထက် နည်းနည်းပိုများ တစ်ခါ ငွေလက်ခံတဲ့သူဘက် ရောက်ဖို့တစ်ရက်ကြာမလွဲချင် အာလိုကြာရင်
Rate က သူများထက် နည်းနည်းပိုများ
ငွေလွဲခ ကောက်ရင် သူများနဲ့ တူသွားရင် လွဲတဲ့သူ နည်းမယ်ထင်
2 de setembro de 2025
Avaliação não solicitada
Resposta da DeeMoney
သင့်သုံးသပ်ချက်အတွက် ကျေးဇူးအများကြီးတင်ပါတယ်။ သင်၏အကြံပြုချက်ကို ကျွန်ုပ်တို့၏သက်ဆိုင်ရာအဖွဲ့ထံ ပေးပို့ရန်သေချာစေပါမည်။ သင့်အကြံပြုချက်သည် ကျွန်ုပ်တို့အတွက် အရေးကြီးပြီး ကျွန်ုပ်တို့၏ဝန်ဆောင်မှုကို အနာဂတ်တွင် ပိုမိုကောင်းမွန်လာစေရန် သေချာစေမည်ဖြစ်သည်။
I had wonderful support in case of…
I had wonderful support in case of updating my profile information.
Only few points can be improved from my point of view.
1. I provided what I wanted to update in the first contact but I had to explain or provide same information twice in some scene. I think it could be once.
2. I was contacted by three people of you. It would be helpful for better communication if you can provide one-stop-service by a person.
Thank you again for your wonderful support!
1 de setembro de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear Hiroshi,
Thank you for sharing your feedback 🙏. We’re glad to hear that you received wonderful support during your profile update. We also appreciate your suggestions regarding streamlining communication and providing one-stop service—these are very valuable, and we will work on improving them. Your input helps us serve you better, and we truly appreciate your support!
Thailand to my Home, Fast and Reliable
easy, Fast and reliable
26 de agosto de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear Uzair,
Thank you for your feedback 🙏. We’re glad to hear that your transfers from Thailand have been fast and reliable. Your support motivates us to keep providing the best service possible!
Quick response and reliable service
Quick response and reliable service
26 de agosto de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear Xiaoyao,
Thank you for your kind feedback. We’re glad you found our service quick and reliable. Your support means a lot to us! We are continuously working to make our services even better, and we look forward to assisting you again in the future. Your trust encourages us to keep improving every day.
Giving credit where credit is due.
Reading the reviews about DeeMoney left me with a VERY uneasy feeling but out of pure desperation for a service provider who would not rip me off re: fees, I decided to give them a go so that I could make up my own mind and come to my own conclusion. SO on Friday, August 22, I took the plunge and registered an account with them. From the off-set, the service was second to none. The onboarding process was made easy with the great customer service from Sarah. The process took minutes. At 3:03PM I did my first transfer of 5000 Baht from Thailand to a US account. At 3:33PM I was notified that the money had been transferred to the US recipient. As it was early morning in the US I could not confirm the transfer until they opened. At 8:30PM the service provider notified me that the funds had been deposited and received. It had literally taken 30 minutes for the transaction to be processed and completed. Well done DeeMoney!! I will continue to use your services until I have reason not too which will hopefully never happen.
PS: I took advantage of the "no-fees" promotion and REALLY scored. Thank you.
22 de agosto de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear Andrew Billingham,
Thank you so much for your detailed and positive feedback 🙏. We’re thrilled to hear that your experience with DeeMoney exceeded your expectations, from the easy onboarding with Sarah to the fast and seamless transfer. We’re also glad you could take advantage of our no-fee promotion. Your trust and support mean a lot to us, and we look forward to serving you for all your future transfers!
Very impressive transfer services
I started to use DeeMoney to transfer money from Thailand again in August 2025. My experiences was very pleasant. Not only did they update my profile swiftly by good communication, the two transfers I made also went through quickly, one almost instantly, and the other one within an hour. I also took the advantage of the fee-free promotion they offered. I would highly recommend their service for transferring money from Thai banks to other countries.
22 de agosto de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear Jess Grimshaw,
Thank you so much for your wonderful feedback! 🙏 We’re delighted to hear that your experience with DeeMoney has been pleasant and efficient, from swift profile updates to fast transfers. We’re also glad you could take advantage of our fee-free promotion. Your recommendation means a lot to us, and we look forward to serving you again!
Everything I have transferred has gone…
Everything I have transferred has gone fast and if there is problem, refund is done in a timely manner
19 de agosto de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear MMCotten,
Thank you for your feedback 🙏. We’re glad to hear that your transfers have been fast and that refunds are handled promptly when needed. Your trust and support mean a lot to us, and we remain committed to providing reliable and efficient service.
Money transfer is many delay
Money transfer is many delay. I think you should look into Western Union money transfers because their system is so good that you can transfer money to any bank in Myanmar within 1 minute.
12 de agosto de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear Consumer,
Thank you for sharing your feedback. We’re happy to clarify that your transaction was processed on time, and the brief wait was due to a bank holiday, which our support team had informed you about.
We truly appreciate your understanding and are pleased we could complete your transfer promptly once banking services resumed. If you need any further assistance, our support team will be more than happy to help.
Excellent Service and Nice staff
13 de agosto de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear aroondaykin ratnitiskul,
Thank you for your kind words! 🙏 We’re delighted to hear that you had an excellent experience and found our team helpful. Your feedback encourages us to keep providing the best service possible.
"Totally Worth the Wait – Loving the New Transfer!"
The long wait for DeeMoney to be back in action was truly worth it!
It came back with a fantastic On-Spot Transfer strategy — amazing! 😍
Thank you so much for all the effort your team put in to make this happen.
It truly feels great to use the service again. Kudos to the whole team! 🎉👏
4 de agosto de 2025
Avaliação não solicitada
Resposta da DeeMoney
Dear Ann,
Thank you so much for your wonderful feedback! 🙏 We’re thrilled to know that the wait was worthwhile and that you’re enjoying our new On-Spot Transfer feature. Your appreciation truly motivates our team to keep improving. We’re so glad to have you back with us—kudos to you too for your kind support!
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