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Door-Stop Avaliações 

165
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Unfortunately after buying and installing door stop doors for probably 15-20yrs the standard has dropped immensely. Every other door that arrives is damaged or assembled wrong. For example cracked... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have had two Door-Stop composite doors for over 12 years & they look as good today as they did when they were first fitted. Recently the end caps of the drip bar at the bottom of the door fell away... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Could not fault Mark, he has been exstremely helpful and patient with us , helped us out immensely, fabulous service, fast response.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First class customer experience! I must admit I had low expectations when I first reached out to the Door-Stop team, simply because our door was outside warranty and had been installed by the previou... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de Portas
  2. também em
  3. Fornecedor de Portas
  4. Loja de Portas

Escrito pela empresa

With the online door designer any of the 940 billion different configurations can be configured in just 1 minute. We calculate and certify the thermal performance of every door, making Door-Stop composite doors ideal for energy efficient homes. Our range of Dual Certificated Fire and Security Doorsets has been designed and manufactured with Best Practice in mind. With dual or single certification options, timber core and GRP facings, this is a specification that provides extra peace of mind for building owners, landlords, residents and contractors.

Why Trade Installers Choose Our Composite Doors

Escrito pela empresa

Designed with installers in mind, our composite doors reduce time on site and minimise callbacks.
Our GRP composite doors are designed specifically for trade customers, giving installers a reliable, high-performance solution for residential door projects. Manufactured for strength, thermal efficiency, and consistent sizing, our composite doors are easy to install, low maintenance, and built to perform across a wide range of property types.

Informações de contato

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Open An Account In Under 3 Minutes

Doors from £415. From order to delivery in as little as 5 days.

4,1

Muito Bom

O TrustScore é 4 de um total de 5

165 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(165)

11 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Top Door Company

Fantastic CUSTOMER SERVICE from a really honest and trustworthy company. They supply really great doors with superb follow-up and support. Highly recommended. This is the second time they have sorted out replacement rubber door strips.

3 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Door-Stop

Thank you for your kind review Peter
I will pass on your thanks to our customer care team who are happy to have helped.
If you need anything else in the future then please contact us again
Regards, Eve @Door-Stop

Avaliado com 5 de um total de 5 estrelas

Replacement Door Seal

Wanted to replace a seal on our door so emailed Door-Stop parts and Eve responded within a couple of hours with the information i needed and who i needed to contact to pay for the parts.
Really easy to do and i appreciate the great service i received from Eve Stokes who helped me. i have always found Door Stop very helpful.

29 de janeiro de 2025
Avaliação não solicitada
logotipo da Door-Stop

Resposta da Door-Stop

Thank you very much for the kind review Mr. Garner. It is always nice to have returning customers.
If you need us again in the future then please get back in touch.
Kind regards Eve @Door-Stop

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service!

We had a Door-Stop composite door fitted just over 10 years ago and are very pleased with it. Some minor hinge adjustments were needed recently but our installer is no longer trading - I contacted Door-Stop directly and Eve promptly sent me the instructions to do this ourselves. Thank you!

28 de janeiro de 2025
Avaliação não solicitada
logotipo da Door-Stop

Resposta da Door-Stop

Hi Mark
Thank you for your review. We are happy to have helped. If you need anything else in the future then please do get back in contact with us
Warmest regards
Eve @Door-Stop

Avaliado com 5 de um total de 5 estrelas

Door closure problem

I had an issue with my front door not shutting properly this has gone on for a few years now the installer has been out numerous times and after a while the issue would materialize again I have had a new hinge and lock but still had the problem with the door not closing properly and extremely hard to open . This time I had a lad called Ian ( a credit to your company)come out From door stop . Extremely knowledgeable explained about the problem I was having and what he done to rectify it . Very polite and tidy workmanship .The door is now closing better than it did from day one .

21 de janeiro de 2025
Avaliação não solicitada
logotipo da Door-Stop

Resposta da Door-Stop

Thank you very much for your review Mr Doonan
We are happy to have helped resolve your issue with your door.
I shall pass on your thanks and praise to Ian
Kind regards
Eve @Door-Stop

Avaliado com 5 de um total de 5 estrelas

First class customer experience!

First class customer experience!
I must admit I had low expectations when I first reached out to the Door-Stop team, simply because our door was outside warranty and had been installed by the previous owners of our flat. However, I was so wonderfully surprised. Eve chased down the technical information I needed even when well outside her domain of expertise. The issue was resolved and new parts sent out. Responses were always prompt and informative. Such a great experience. I am very impressed. Thank you DSI team!

20 de janeiro de 2025
Avaliação não solicitada
logotipo da Door-Stop

Resposta da Door-Stop

Thank you very much for the great review Mr Mandeno. We are happy to help and your feedback is appreciated.
If you need anything else in the future then please do get back in contact and we will do our very best to assist you.
Kindest regards
Eve @Door-Stop

Avaliado com 5 de um total de 5 estrelas

Fabulous Resolution and Service.

From enquiry to resolution. Molly and the team have been a great help in resolving the small issue I had.

Thanks team, perfect.

9 de janeiro de 2025
Avaliação não solicitada
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Resposta da Door-Stop

Thank you for leaving us a great review Mr Pedryc. We are happy that we could help and I shall pass on your feedback to Molly and the team
Kindest regards
Eve @Door-Stop

Avaliado com 5 de um total de 5 estrelas

Replacement bottom door seals

Needed some replacement bottom door seals for both my doors as these had perished after 10 years of being fitted. Emailed Door-Stop International and got a reply and pricing quote back the next day from Eve. I placed my order and payment and the seals were sent out that day. Brilliant customer service and helpful communications and status updates 👍

3 de dezembro de 2024
Avaliação não solicitada
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Resposta da Door-Stop

Hi Mr Cardy
Thank you for taking the time to leave us some great feedback. It really is appreciated.
We hope that you enjoy your door for many more years but if you need anything else in the future then please do not hesitate to get back in touch.
Kindest regards Eve @Door-Stop

Avaliado com 5 de um total de 5 estrelas

I contacted Door-Stop International to order new door seals

I contacted Door-Stop International to enquire about purchasing replacement bottom of door seals for my front door.Eve Stokes quickly and efficiently responded on the same day of my enquiry. I placed my order and within a matter of days received the product and fitted the new seals. No more drafty front door.Excellent customer service, very rare these days !!!!

25 de novembro de 2024
Avaliação não solicitada
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Resposta da Door-Stop

Hi Mr Claridge
Thank you for taking the time to leave us great feedback. We are pleased to have helped.
If you need anything in the future then please get back in touch
Kind regards,
Eve @Door-Stop

Avaliado com 5 de um total de 5 estrelas

I contacted Door-Stop International and…

I contacted Door-Stop International and their Eve Stokes quickly and efficiently responded. I placed my order and within a matter of days received the product. Excellent !!!!

22 de outubro de 2024
Avaliação não solicitada
logotipo da Door-Stop

Resposta da Door-Stop

Hi Roger
Thank you for taking the time to leave us some great feedback. We are happy to have helped.
If you need anything else then please don't hesitate to contact us again
Kind regards
Eve @Door-Stop

Avaliado com 5 de um total de 5 estrelas

Door seals

I needed very specific bottom door seals which had perished, the door was fitted about 13 years ago. Eventually found out it was a Door-stop door, contacted their parts department. For less than a fiver, two meters was delivered a few days later. Nice one

10 de outubro de 2024
Avaliação não solicitada
logotipo da Door-Stop

Resposta da Door-Stop

Hi Richard
We are happy to have helped and hope that you enjoy your door for many more years to come.
If you need anything else in the future then please don't hesitate to contact us
Kind regards,
Eve @Door-Stop

Avaliado com 5 de um total de 5 estrelas

Excellent supply of replacement parts

A really good service - needed some replacement parts for an old Door-Stop composite door so emailed on the off chance they could help.

Had a reply within a few hours with the parts and the price and once paid the items were delivered next day.

Eve has been very helpful and I am grateful for the excellent level of customer support.

8 de outubro de 2024
Avaliação não solicitada
logotipo da Door-Stop

Resposta da Door-Stop

Hi William
Thank you for the kind feedback. If you need anything else in the future then please don't hesitate to contact us again
Best regards Eve @Door-Stop

Avaliado com 5 de um total de 5 estrelas

Contacted them for some spare parts for…

Contacted them for some spare parts for my door, quite old now so didnt expect they would have, but they found the parts and price was great. all done via email. Very helpful staff.

2 de outubro de 2024
Avaliação não solicitada
logotipo da Door-Stop

Resposta da Door-Stop

Hi Stewart
Thank you for taking the time to leave us a great review. We are pleased that you are happy with our service.
If there is anything else that you need in the future then please do not hesitate to contact us again.
Eve @Door-Stop

Avaliado com 5 de um total de 5 estrelas

I have been using this company for many…

I have been using this company for many years and I have always had extremely good service. I have lost count of the number of doors they have supplied me but I cant remember having had a problem with one of them.

27 de setembro de 2024
Avaliação não solicitada
logotipo da Door-Stop

Resposta da Door-Stop

Hi Timothy
Thank you for taking the time to leave such a positive review. We are delighted that you are happy with our service and products.
If there is anything else that you need then please do not hesitate to contact us directly
Eve Stokes

Avaliado com 5 de um total de 5 estrelas

The parts ordering and customer support…

The parts ordering and customer support departments provide an excellent service in resolving any issues or providing any replacement parts or components required.
Particular thanks to Eve who recently kindly researched and provided additional technical background information.

9 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have received excellent service from Door Stop

I have received excellent service from Sophie and the team at DoorStop. We had a dispute between ourselves and the installer regarding a front door from DoorStop. Sophie went above and beyond to resolve the issues caused by the installer. All through the process Sophie's communication was excellent. Always prompt reply to emails and always available to chat on the phone. They didn't have to deal with us direct but they did. I can't stress how helpful Sophie was. It's because of Sophie and the team we got all the issues resolved well above our expectations. Thank you so much DoorStop.

4 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome service

Awesome service. Needed help with identifying and supplying parts for a door-stop door that was already fitted to the property we purchased.

After trying to locate parts, eventually contacted door-stop and received a vey quick response, great price and quick delivery on replacement parts.

Even included additional parts FOC.

Great Service -highly recommended

3 de abril de 2024
Avaliação não solicitada

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