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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered a new Taylormade Spider ZT Black limited edition putter online but when it arrived, it was only the standard model. Emailed them back and the next day, the correct putter was dispatched expres... Ver mais

Avaliado com 5 de um total de 5 estrelas

Joined up to their life membership as I was finding that I was purchasing more gear than I thought...now I'll get that extra off plus a few other extras. The process was done online, it was easy & com... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Service and product from Drummond was perfect Transport company - not so good No notice until the day it was coming, no one was home, wouldnt allow me to change delivery address to work so only opt... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recently had a problem with my MGI golf buggy, dropped it off at Drummond in Fyshwick they organised repairs.Got a call a few days later that it had been fixed under warranty and was ready to be picke... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos para golfe
  2. Loja de artigos para esportes ao ar livre
  3. Loja de artigos esportivos

Escrito pela empresa

As Australia's Biggest golf retailer, Drummond Golf has been providing the largest range of the world’s leading golf brands at competitive prices to golfers of all levels and ages.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thankyou great product and excellent…

Thankyou great product and excellent service

7 de outubro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi Wendolene,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 2 de um total de 5 estrelas

Painfully slow delivery time

Painfully slow delivery time. If I had gone with Golfbox the club would have arrived in 2- 3 days. Instead it took over 2 weeks for a stock club straight off the shelf.

7 de outubro de 2024
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Resposta da Drummond Golf

Hi Eddie,
Thanks for leaving this feedback and the opportunity to address any misunderstanding.
The club that you selected was actually a Custom Order, built just for you.
Custom order clubs will usually take a minimum of 20 business days as the orders are placed direct with the supplier to be built to your specification (shaft, flex, grip and loft) and an acknowledgement of this lead time needs to be ticked prior to being able to place this order.
You would have also received a Custom Order confirmation the next day once your order was lodged with the supplier - this was sent Oct 1, 2024 9:07:14 AM.
We are sorry if this was not what you were expecting and if we've let you down in any way. We do try to make the process as clear as possible, but we also welcome all feedback on ways we can improve in future. Please feel free to reach out to our team at customercare@drummondgolf.com with any suggestions on where we could make this better for future transactions.
We hope you're loving your new club now that is has arrived.
Best wishes, Meg at Customer Care

Avaliado com 5 de um total de 5 estrelas

Helpful and understanding what you to…

Helpful and understanding what you to want to do good service!!

30 de setembro de 2024
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Resposta da Drummond Golf

Hi Brad,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 5 de um total de 5 estrelas

Always great service

24 de setembro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi Brett,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 1 de um total de 5 estrelas

I have not received my order

I have not received my order and it has been weeks

19 de agosto de 2024
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Resposta da Drummond Golf

Hi Margot,
Thanks for reaching out and leaving this feedback.
Our webstore has been in contact and updated this order for you, with a new order being express posted out for you today.
We've cancelled the Store collection for Port Macquarie as requested and apologise for any inconvenience or confusion.
Kind regards,
Customer Care

Avaliado com 5 de um total de 5 estrelas

MGI warranty repair

Recently had a problem with my MGI golf buggy, dropped it off at Drummond in Fyshwick they organised repairs.Got a call a few days later that it had been fixed under warranty and was ready to be picked up. Very smooth professional process.

5 de outubro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi Robert,
Thanks for leaving a 5-star review! We're glad to hear that your experience with DG Fyshwick has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 5 de um total de 5 estrelas

The mymatch system was great

4 de outubro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi Craig,
Thanks for leaving a 5-star review! We're glad to hear that your experience with MiMatch has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 5 de um total de 5 estrelas

They didn’t have stock of the golfballs…

They didn’t have stock of the golfballs that I originally order so they offered me the next grade of ball for the same price.
Thank you awesome service.

4 de outubro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi Ben,
Thanks for leaving a 5-star review! We're glad to hear that your customer experience has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 4 de um total de 5 estrelas

Drummond Tea Tree Gully …

Drummond Tea Tree Gully have been instrumental in my game improvement over the last 6 months. From Driver and fairway wood selection to a new putter and ball use.
Shannon and the team are great to talk to at anytime. Thanks boys

4 de outubro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi Paul,
Thanks for leaving a 4-star review! We're glad to hear that DG Tea Tree Gully is providing a positive customer experience, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 4 de um total de 5 estrelas

Quick delivery

Ordering processwas simple and the delivery was super quick

3 de outubro de 2024
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Resposta da Drummond Golf

Hi Stephen,
Thanks for the 4-star review! We're glad to hear your experience has been positive and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 5 de um total de 5 estrelas

Quick & Easy

Joined up to their life membership as I was finding that I was purchasing more gear than I thought...now I'll get that extra off plus a few other extras. The process was done online, it was easy & communications from them was quick. If you're into your golf, it's a great idea to think Drummond. There are other & maybe cheaper places to go for equipment but don't be afraid to ask about price matching, I found that they had no problems matching as long as it fits into their low price guaranty policy... happy days.

24 de setembro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi Leon,
Thanks for the 5-star review! We're glad to hear your experience has been positive and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 5 de um total de 5 estrelas

Buying clubs for a beginner

Went to buy a full set of clubs for my son. Staff were professional, helpful and friendly. No pressure. Staff member setup my son on the simulator (21 yr old who had only used a driver at a range with no real understanding of how to hit irons) and then spent almost an hour patiently encouraging him through the cheapest sets up to maximum we could afford. There was no intensive upsell. It was all relaxed . What stood out was the honesty. He gave my sin a $900 driver to use to compare with the stock clubs in the sets. And then showed him on the simulator how he was hitting better with the stock one. We walked out with a bazooka set and a smile. Great experience. Thank you Drummond Cairns.

23 de setembro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi Daniel,
Thanks for the 5-star review! We're glad to hear your experience has been positive and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 5 de um total de 5 estrelas

Helpful staff in-shop, great experience online

I bought online after a really helpful discussion in Launceston Drummond golf shop. What a lovely couple of young blokes you've employed there! Fabulous online experience as well. Thank you, Drummond.

2 de outubro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi Jennifer,
Thanks for the 5-star review! We're glad to hear your experience has been positive and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 5 de um total de 5 estrelas

Order and delivery Experian e

Fast delivery goods in perfect order and left in a safe place

25 de setembro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi Allan,
Thanks for the 5-star review! We're glad to hear your experience has been positive and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 5 de um total de 5 estrelas

Great service

2 de outubro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi Troy,
Thanks for the 5-star review! We're glad to hear your experience has been positive and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 5 de um total de 5 estrelas

Simple and Easy

Simple, easy and fast shipping!

25 de setembro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi TJ,
Thanks for the 5-star review! We're glad to hear your experience has been positive and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 5 de um total de 5 estrelas

It was quick and easy and Drummond…

It was quick and easy and Drummond replied smartly with all the information needed.

22 de setembro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi Wayne,
Thanks for the 5-star review! We're glad to hear your experience has been positive and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 5 de um total de 5 estrelas

Great staff

Can’t do better than west gosford, friendly knowledgeable staff, great stock and always a good laugh!

23 de setembro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi Steven,
Thanks for the 5-star review! We're glad to hear your experience has been positive and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care

Avaliado com 5 de um total de 5 estrelas

Attended event

Attended event.
Well organised with great prizes to be had.

11 de outubro de 2024
logotipo da Drummond Golf

Resposta da Drummond Golf

Hi Adrian,
Thanks for the 5-star review! We're glad to hear your event experience was positive and we hope you choose Drummond Golf again in the future.
Kind regards, Liam @ Customer Care

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