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Easy Bathrooms Avaliações 

13.626
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The staff at Maidstone branch make every visit so straight forward and they try to assist with everything. Jade and Pav have been so helpful in sorting out issues whether it being in person or via em... Ver mais

Avaliado com 5 de um total de 5 estrelas

We visited the Kettering store today to discuss options for a new bathroom. We met with Dan who was so helpful and patient with us. He offered creative solutions to our annoying bathroom dimensions. H... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Massive thanks to Carl in the Roker store who helped me with my tile selection for the hallway! I was sooooo indecisive and with his expert opinion and great taste I came to a decision which I’m extre... Ver mais

Avaliado com 2 de um total de 5 estrelas

We bought a black matt bathroom set from them which seemed okay but very easily marks even when just wiped with a damp cloth before 12 months the toilet top had to be replaced. We bought all black ta... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Acessórios para Banheiros
  2. Reforma de Banheiros
  3. Loja de espelhos
  4. Loja de radiadores
  5. Loja de box para banheiro
  6. Loja de azulejos

Sobre Easy Bathrooms

Escrito pela empresa

Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.

Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.

Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.

Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.

Simply Luxurious

Escrito pela empresa

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Informações de contato

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4,3

Excelente

O TrustScore é 4.5 de um total de 5

14 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 99% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(13.626)

2.830 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

The staff at Maidstone branch make…

The staff at Maidstone branch make every visit so straight forward and they try to assist with everything.
Jade and Pav have been so helpful in sorting out issues whether it being in person or via email nothing is ever a problem or an issue.

15 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Amazing Service!

Massive thanks to Carl in the Roker store who helped me with my tile selection for the hallway! I was sooooo indecisive and with his expert opinion and great taste I came to a decision which I’m extremely happy with! The process was slick and easy and I was updated regularly on delivery. Once my tiles arrived Carl even helped me load them into the car! Thank you so much!!

28 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Good service

Although the initial delivery was not right the driver returned to us the next morning with everything on the order (although 1 tube of mastic is to come). He was very polite and very helpful.

27 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Knowledgeable when we were first…

Knowledgeable when we were first considering who to use.very helpful when we're looking at options. Great fitter. Reliable, worked full days and completed a full refit including wall boards, new ceiling and floor in 2 weeks with minimal disruption. Great experience overall.

12 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Very friendly staff

Very friendly staff - especially Rob. Easy to order and pay. Arrived on time. Good quality tiles. Lots of free parking.

27 de agosto de 2026
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Resposta da Easy Bathrooms

Thank you so much for your lovely feedback! We’re delighted to hear that you had such a positive experience, particularly with Rob. It’s great to know he was friendly and helpful throughout, and that everything from ordering and payment through to delivery went smoothly.

We’re also pleased to hear you’re happy with the quality of your tiles. We really appreciate you taking the time to share your experience and hope to welcome you back again in the future!

Many thanks
Sophie
Easy Bathrooms & Tiles

Avaliado com 1 de um total de 5 estrelas

Didn't get my full order on first visit…

Didn't get my full order on first visit the bathroom fitter said there was a lot of item's missing had to go back and put in a second order got charged £85 pound for first delivery especially when i paid £2,500 pound in total it should of been free delivery the second delivery was free only when the bathroom fitter said he would collect it from the showroom

27 de agosto de 2026
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Resposta da Easy Bathrooms

Thank you for taking the time to share your feedback. We’re sorry to hear that some items were missing from your initial order and that this resulted in you having to arrange a second collection.

We appreciate your frustration regarding the £85 delivery charge, particularly given the overall value of your order. We’ll make sure your feedback regarding the delivery charge and the way the additional items were supplied is passed on to the relevant team.

We’re pleased that the second collection was provided free of charge, and we’re sorry that the experience overall fell short of what you expected.

Many thanks
Easy Bathrooms & Tiles

Avaliado com 2 de um total de 5 estrelas

Paid for full tile samples

Paid for full tile samples
Arrived day late and broken

26 de agosto de 2026
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Resposta da Easy Bathrooms

Thank you for taking the time to leave a review. I’m sorry to hear about your experience when ordering your tiles, and I wanted to look into this for you.

Having reviewed your order, I can see that the tiles themselves were provided free of charge, but unfortunately, the showroom mistakenly applied a £15 delivery charge. This was not correct, and I have raised this with the store so we can ensure this is avoided in future.

We certainly don’t want you to be left unhappy with your experience, so I have arranged for the £15 to be refunded to you in full. I hope this helps to put things right and goes some way towards restoring your confidence in our service.

Please accept my sincere apologies for the inconvenience caused, and thank you again for bringing this to our attention.

Many thanks
Sophie
Easy Bathrooms & Tiles

Avaliado com 1 de um total de 5 estrelas

Waiting for you to reply to my email

Waiting for you to reply to my email.

Scratch on bath which was brand new.

Not sure if damage underneath / quality issue. Very disappointed.

Would have been nice to reduce a reply in a timely manner…

27 de agosto de 2026
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Resposta da Easy Bathrooms

Thank you for your feedback, and please accept our apologies for the frustration caused by the delay in communication.

We’re sorry to hear about the scratch to your brand-new bath and completely understand your disappointment.

We can only apologise if you have been trying to reach us and haven’t received a timely response. From our records, we can see email correspondence from 26th August, and our Customer Service team have since been in touch with you and worked towards an amicable resolution.

We’re pleased that this has now been resolved, and we’re sorry again for the inconvenience caused.

Many thanks
Sophie
Easy Bathrooms & Tiles

Avaliado com 5 de um total de 5 estrelas

Top quality products nice knowledgeable…

Top quality products nice knowledgeable staff

13 de agosto de 2026
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Resposta da Easy Bathrooms

Thank you for your 5 star review Martin, it's great to hear our knowledgeable staff were able to assist you, and you loved the quality of our products. We hope you love your new bathroom and look forward to dealing with you again soon!

Many thanks
Sophie
Easy Bathrooms & Tiles

Avaliado com 5 de um total de 5 estrelas

First class service.

Fantastic staff who were interested, helpful, accommodating and very informative.

Professional but also approachable.

27 de agosto de 2026
Avaliação não solicitada
logotipo da Easy Bathrooms

Resposta da Easy Bathrooms

Thank you so much for your fantastic feedback! We’re delighted to hear that our team were helpful, informative and accommodating, while still being professional and approachable. It’s wonderful to know you felt well looked after, and we really appreciate you taking the time to share your experience. We hope to welcome you back again in the future!

Many thanks
Tara
Easy Bathrooms & Tiles

Avaliado com 5 de um total de 5 estrelas

Thomas was very good and helpful and…

Thomas was very good and helpful and good knowledge of the tiles and what we would need for our bathroom. He helped to ensure we got the finish we wanted.

27 de agosto de 2026
Avaliação não solicitada
logotipo da Easy Bathrooms

Resposta da Easy Bathrooms

Thank you for your lovely review! We’re delighted to hear that Thomas was so helpful and knowledgeable, particularly with advising you on the tiles and what you would need for your bathroom.

It’s great to know that his guidance helped you achieve the finish you were looking for. We’ll be sure to pass your kind feedback on to Thomas!

Many thanks,
Easy Bathrooms & Tiles

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, well pleased.

11 de agosto de 2026
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Resposta da Easy Bathrooms

Thank you for your 5 star review, we are delighted to hear you enjoyed our service and look forward to seeing you again!

Many thanks
Easy Bathrooms & Tiles

Avaliado com 5 de um total de 5 estrelas
logotipo da Easy Bathrooms

Resposta da Easy Bathrooms

Thank you for your excellent review! We are delighted to hear you found our customer service team knowledgeable and they were able to assist you in designing your dream bathroom!

We look forward to dealing with you again soon,

Many thanks
Easy Bathrooms & Tiles

Avaliado com 5 de um total de 5 estrelas

Staff are always so helpful

Staff are always so helpful

26 de agosto de 2026
logotipo da Easy Bathrooms

Resposta da Easy Bathrooms

Thank you for your excellent review Lisa! We are thrilled to hear you found our bathroom showroom staff helpful, and we hope you found everything you needed for your bathroom renovation.

We hope to see you again soon!

Many thanks
Easy Bathrooms & Tiles

Avaliado com 5 de um total de 5 estrelas

Great customer service.

Great customer service.

9 de agosto de 2026
logotipo da Easy Bathrooms

Resposta da Easy Bathrooms

Thank you for your excellent review, we really appreciate your feedback and we're glad you found our customer service so helpful when choosing your bathroom products.

We hope you love your new space, and look forward to dealing with you again soon!

Many thanks
Easy Bathrooms & Tiles

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