We visited the Kettering store today to discuss options for a new bathroom. We met with Dan who was so helpful and patient with us. He offered creative solutions to our annoying bathroom dimensions. H... Ver mais
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Great service. The employees are very professional and make you feel comfortable about asking questions, taking time to think, etc, also friendly. But most important for me is that they come across ve... Ver mais
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We bought a black matt bathroom set from them which seemed okay but very easily marks even when just wiped with a damp cloth before 12 months the toilet top had to be replaced. We bought all black ta... Ver mais
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We have recently had our en-suite bathroom totally refurbished. We had to make several visits to Easy Bathrooms before making our final choice of shower, tiles, WC, basin, radiator and accessories. Th... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Acessórios para Banheiros
- Reforma de Banheiros
- Loja de espelhos
- Loja de radiadores
- Loja de box para banheiro
- Loja de azulejos
Sobre Easy Bathrooms
Escrito pela empresa
Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.
Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.
Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.
Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.
Simply Luxurious
Escrito pela empresa
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Informações de contato
Easy Bathrooms, WF2 7UA, Wakefield, Reino Unido
- 0330 660 1120
- Support@easybathrooms.com
- easybathrooms.com
Complete Bathroom Installation Service
4,3
Excelente
14 mil avaliações
Pede aos clientes que avaliem
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Respondeu a 99% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Very friendly staff
Very friendly staff - especially Rob. Easy to order and pay. Arrived on time. Good quality tiles. Lots of free parking.
27 de agosto de 2026
Resposta da Easy Bathrooms
Thank you so much for your lovely feedback! We’re delighted to hear that you had such a positive experience, particularly with Rob. It’s great to know he was friendly and helpful throughout, and that everything from ordering and payment through to delivery went smoothly.
We’re also pleased to hear you’re happy with the quality of your tiles. We really appreciate you taking the time to share your experience and hope to welcome you back again in the future!
Many thanks
Sophie
Easy Bathrooms & Tiles
Didn't get my full order on first visit…
Didn't get my full order on first visit the bathroom fitter said there was a lot of item's missing had to go back and put in a second order got charged £85 pound for first delivery especially when i paid £2,500 pound in total it should of been free delivery the second delivery was free only when the bathroom fitter said he would collect it from the showroom
27 de agosto de 2026
Resposta da Easy Bathrooms
Thank you for taking the time to share your feedback. We’re sorry to hear that some items were missing from your initial order and that this resulted in you having to arrange a second collection.
We appreciate your frustration regarding the £85 delivery charge, particularly given the overall value of your order. We’ll make sure your feedback regarding the delivery charge and the way the additional items were supplied is passed on to the relevant team.
We’re pleased that the second collection was provided free of charge, and we’re sorry that the experience overall fell short of what you expected.
Many thanks
Easy Bathrooms & Tiles
Paid for full tile samples
Paid for full tile samples
Arrived day late and broken
26 de agosto de 2026
Resposta da Easy Bathrooms
Thank you for taking the time to leave a review. I’m sorry to hear about your experience when ordering your tiles, and I wanted to look into this for you.
Having reviewed your order, I can see that the tiles themselves were provided free of charge, but unfortunately, the showroom mistakenly applied a £15 delivery charge. This was not correct, and I have raised this with the store so we can ensure this is avoided in future.
We certainly don’t want you to be left unhappy with your experience, so I have arranged for the £15 to be refunded to you in full. I hope this helps to put things right and goes some way towards restoring your confidence in our service.
Please accept my sincere apologies for the inconvenience caused, and thank you again for bringing this to our attention.
Many thanks
Sophie
Easy Bathrooms & Tiles
Waiting for you to reply to my email
Waiting for you to reply to my email.
Scratch on bath which was brand new.
Not sure if damage underneath / quality issue. Very disappointed.
Would have been nice to reduce a reply in a timely manner…
27 de agosto de 2026
Resposta da Easy Bathrooms
Thank you for your feedback, and please accept our apologies for the frustration caused by the delay in communication.
We’re sorry to hear about the scratch to your brand-new bath and completely understand your disappointment.
We can only apologise if you have been trying to reach us and haven’t received a timely response. From our records, we can see email correspondence from 26th August, and our Customer Service team have since been in touch with you and worked towards an amicable resolution.
We’re pleased that this has now been resolved, and we’re sorry again for the inconvenience caused.
Many thanks
Sophie
Easy Bathrooms & Tiles
Top quality products nice knowledgeable…
Top quality products nice knowledgeable staff
13 de agosto de 2026
Resposta da Easy Bathrooms
Thank you for your 5 star review Martin, it's great to hear our knowledgeable staff were able to assist you, and you loved the quality of our products. We hope you love your new bathroom and look forward to dealing with you again soon!
Many thanks
Sophie
Easy Bathrooms & Tiles
First class service.
Fantastic staff who were interested, helpful, accommodating and very informative.
Professional but also approachable.
27 de agosto de 2026
Avaliação não solicitada
Resposta da Easy Bathrooms
Thank you so much for your fantastic feedback! We’re delighted to hear that our team were helpful, informative and accommodating, while still being professional and approachable. It’s wonderful to know you felt well looked after, and we really appreciate you taking the time to share your experience. We hope to welcome you back again in the future!
Many thanks
Tara
Easy Bathrooms & Tiles
Thomas was very good and helpful and…
Thomas was very good and helpful and good knowledge of the tiles and what we would need for our bathroom. He helped to ensure we got the finish we wanted.
27 de agosto de 2026
Avaliação não solicitada
Resposta da Easy Bathrooms
Thank you for your lovely review! We’re delighted to hear that Thomas was so helpful and knowledgeable, particularly with advising you on the tiles and what you would need for your bathroom.
It’s great to know that his guidance helped you achieve the finish you were looking for. We’ll be sure to pass your kind feedback on to Thomas!
Many thanks,
Easy Bathrooms & Tiles
Resposta da Easy Bathrooms
Thank you for your 5 star review, we are delighted to hear you enjoyed our service and look forward to seeing you again!
Many thanks
Easy Bathrooms & Tiles
Good choice and knowledgeable staff
12 de agosto de 2026
Resposta da Easy Bathrooms
Thank you for your excellent review! We are delighted to hear you found our customer service team knowledgeable and they were able to assist you in designing your dream bathroom!
We look forward to dealing with you again soon,
Many thanks
Easy Bathrooms & Tiles
Resposta da Easy Bathrooms
Thank you for your excellent review Lisa! We are thrilled to hear you found our bathroom showroom staff helpful, and we hope you found everything you needed for your bathroom renovation.
We hope to see you again soon!
Many thanks
Easy Bathrooms & Tiles
Resposta da Easy Bathrooms
Thank you for your excellent review, we really appreciate your feedback and we're glad you found our customer service so helpful when choosing your bathroom products.
We hope you love your new space, and look forward to dealing with you again soon!
Many thanks
Easy Bathrooms & Tiles
The good experience starts in the…
The good experience starts in the showroom where the staff in Bournemouth is excellent, they know there products well and use their knowledge well to help the customer decide.the ordering, delivery and after sales service is equally as good.
12 de agosto de 2026
Resposta da Easy Bathrooms
Thank you for your fantastic review! We’re delighted to hear that you had such a positive experience with our Bournemouth team. It’s great to know that their product knowledge and helpful advice made your decision easier, and that you were equally pleased with the ordering, delivery and after-sales service. We really appreciate your kind feedback and look forward to welcoming you back in the future!
Many thanks,
Easy Bathrooms & Tiles
Great helpful staff
26 de agosto de 2026
Resposta da Easy Bathrooms
Thank you for your 5 star feedback, we really appreciate your review and it's great to hear you found our staff so helpful.
Thank you for choosing Easy Bathrooms & Tiles!
Staff are always really helpful and…
Staff are always really helpful and friendly
Tiles were excellent quality
25 de agosto de 2026
Resposta da Easy Bathrooms
Thank you for your lovely review! We’re delighted to hear that you’ve found our team so helpful and friendly, and that you’re pleased with the quality of your tiles. We really appreciate your kind feedback and hope you enjoy your new tiles for many years to come!
Many thanks,
Easy Bathrooms & Tiles
Resposta da Easy Bathrooms
Thank you for your 5 star feedback, we really appreciate your review and it's great to hear you found our staff so helpful.
Thank you for choosing Easy Bathrooms & Tiles!
Really bad experience for a simple spare part
I ordered a seal for my shower door and was asked to provide pictures of my existing on. Still they delivered the wrong size. I had to pay upfront for the item, and when they eventually found out which one I needed, after providing exact measurements, I had to pay upfront for that as well. The whole process from ordering to finally having the correct seal took 4 weeks. The bathroom suite had been delivered only 2 years previously so thought it would have been straightforward to identify the correct model.
Eventually I received a refund for the wrong item. Although the staff were friendly and helpful, I still feel it was a very bad experience, and quite exhausting too. When I asked for some compensation for all my time wasted, I was told I could contact head office, as the individual branch could not authorise such a thing. I simply gave up, as I was so fed up with spending so much time on a £20 spare part.
26 de agosto de 2026
Resposta da Easy Bathrooms
Thank you for taking the time to share your detailed feedback. We’re very sorry to hear how frustrating and time-consuming the process of getting the correct shower door seal was.
We appreciate that you provided photographs and measurements to help identify the correct part, so we understand how disappointing it must have been to receive the wrong seal initially and then have to go through the ordering process again. While we’re pleased to hear that our team were friendly and helpful throughout, we recognise that this doesn’t take away from the inconvenience and frustration caused by the four-week process.
We’re also sorry that you were left feeling that your concerns regarding the time you had spent resolving the issue weren’t addressed as you had hoped. Your feedback is important to us, and we’ll share this with the relevant team to help us improve how we handle spare-part enquiries in the future.
Please accept our sincere apologies for the inconvenience and frustration caused.
Many thanks
Sophie
Easy Bathrooms
The vast selection of tiles and very…
The vast selection of tiles and very helpful staff.
12 de agosto de 2026
Resposta da Easy Bathrooms
Thank you for your lovely review! We’re delighted to hear that you were impressed with our wide selection of tiles and found our team so helpful. We really appreciate your feedback and hope to welcome you back again soon!
Many thanks,
Easy Bathrooms & Tiles
As soon as I walked in I felt very…
As soon as I walked in I felt very welcomed netty was really polite, found what I was looking for and ordered
26 de agosto de 2026
Resposta da Easy Bathrooms
Thank you for your excellent feedback, we are delighted to hear Netty provided you with a great service!
We hope you love your new bathroom and hope to see you again.
Many thanks
Sophie
Easy Bathrooms & Tiles
We bought two radiators from this…
We bought two radiators from this company in April with a delivery date of early May when they arrived we received a email saying that the valves were out of stock and would be delivered at a later date, how can a company sell you a product that they don’t have ? several more dates were given but no valves arrived,when I complained and asked for compensation they had the nerve to quibble about how much bearing in mind that I had to keep putting my plumbers off, eventually I received £100 and the valves finally came beginning of August.
I wouldn’t recommend this company to anyone,shocking customer service.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Easy Bathrooms
We’re really sorry to hear about your experience and apologise for the delays and inconvenience caused by the missing valves. We completely understand how frustrating it must have been to receive multiple revised delivery dates.
This is certainly not the level of service we aim to provide, and we’re disappointed that your experience fell short of expectations. We will feed your feedback back to the relevant teams so that the issues you’ve raised can be reviewed and addressed.
We’re sorry again for the frustration and inconvenience caused, and thank you for taking the time to share your experience.
Many thanks
Sophie
Easy Bathrooms & Tiles
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