Joe Jepp is knowledgeable and skilled in his craft with a matching attitude. I would highly recommend him to both family and friends. His professionalism in his area of expertise has to be the best I... Ver mais
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Joe Jepp is knowledgeable and skilled in his craft with a matching attitude. I would highly recommend him to both family and friends. His professionalism in his area of expertise has to be the best I... Ver mais
A empresa respondeu
Called to get my elderly uncle's heating repaired when it failed during snowy weather. Kevin Hudson came and made an immediate temporary repair, then came back with a new part to complete it. He the... Ver mais
A empresa respondeu
Excellent, cannot state enough how professional and reassuring Ged, the gas heating engineer was. Came to do the job properly after the run around by another worker. Prompt, clean, honest: fixed the b... Ver mais
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I was billed £300 for just 10 minutes of work by the contractor. He came to inspect the leak and advised resealing the shower with silicone. After completing the task, the bill amounted to £300—remark... Ver mais
A empresa respondeu
EPHG offer an emergency electrician, plumber, heating engineer that is gas safe. Our business model is to firstly give our clients the best experience in there time of need and to raise the quality of service being given by trying to make contractors do a better job. EPHG currently have over 60,000 clients, 8 staff taking the calls and hundreds of contractors being a national company covering an estimated area of 98%. Even though our terms and rates are available online, we verbally explain the rates, take a deposit, ask our clients to reply to a text or an email in writing to confirm the agreement including rates over the phone before we start the work. If we don't get a written agreement, our clients can ask for the payment to be voided the same day or a refund any other day. Our aim is to raise the quality of service in many individuals with highly trained staff by trying to make sure you don't full prey to potential crooks or unprofessional trades.
Parkgates Bury New Road, M25 0JW, Manchester, Reino Unido
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Great service. Provided an emergency plumber at midnight on a bank holiday. Clear communication and good quality repairs.

Resposta da EPHG Limited
Engineer Paul was excellent. All sorted. Really friendly and great service overall. Thank you

Resposta da EPHG Limited
CALLED EPHG TO SOLVE A ELECTRICAL PROBLEM . THEY GOT IN TOUCH WITH A LOCAL COMPANY TO COME AND SOURT THE JOB THAT WAS FINE . THE BAD NEWS IS THEY CHARGED ME 118 POUNDS CALL OUT FEE JUST TO RING SOMEONE ELSE TO DO THE JOB I FIND THIS ABSOLUTLEY DISCUSTING . I WAS CHARGED ANOTHER 118 POUNDS BUY THE ELECTRIAN WHO DID THE JOB WHICH I HAVE NO PROBLEM WITH

Resposta da EPHG Limited
Had a problem with a shower that I couldn't fix and had water running non stop. Contacted EPHG on bank holiday Monday, prompt reply to the phone call, took details and they understood the problem. Plumber arrived in just over 60 mins, very polite, came in and sorted the problem very quickly. Also went on and finished installing the rest of the shower. Great service, full up front details of the costs and didn't vary from what they offered. Would recommend anytime.

Resposta da EPHG Limited
Very efficient service . Didn’t have to wait long for our allocated plumber to arrive due to a leaking pipe under sink, Plumber was a real gentleman and would not hesitate to use this company again in an emergency. Thank you.

Resposta da EPHG Limited
Late on a Sunday we lost all power to our house. We called EPHG and they first helped ensure there was an issue (not a provider issue) and then sent an engineer within an hour. The Engineer who turned up was extremely professional, polite and quick to work. The issue was fixed within the hour. I would highly recommend.

Resposta da EPHG Limited
Bank Holiday weekend, no heating or hot water. One phone call, came out and fixed it in no time - marvellous.
You certainly wouldn’t get that from a certain gas company I won’t mention

Resposta da EPHG Limited
Water leakage from my kitchen ceiling was identified & fixed in no time! Very quick service & kept me up to date throughout the process. Fantastic communication from both helpdesk & Plumber.

Resposta da EPHG Limited
after a gas leak was discovered and a phone call was made-engineer attended and sorted the isseu quickly and efficiently. Very happy and would recommend

Resposta da EPHG Limited
Our gas fire broke last night. Contacted Emergency Electricians this morning and it now mended. Great service, friendly staff worth the little extra cost to be warm and safe.

Resposta da EPHG Limited
Arrived home from holiday 4 hours ago to find water gushing out of the underfloor heating manifold.
Rang EPHG who got a very nice competent heating engineer to our house within 30 minutes.
He sorted out the leak in about one hour and was thorough checking the whole heating system. Excellent service. Based on this experience I would recommend them highly.

Resposta da EPHG Limited
These guys saved us in a tight time crunch to keep out stove installation on track when pipes were found during the flue fitting. Plumber sent out was super friendly and knowledgeable and did a fantastic job. Worth the extra for the speed of service.

Resposta da EPHG Limited
The plumber arrived in good time and solved a problem with my boiler very quickly. The part was fitted and all done within an hour. Very pleased.

Resposta da EPHG Limited
I could not have been happier with the service and engineer. Prompt,professional,polite, helpful, and went that extra mile to help me in a difficult situation after just moving in. I would and will be happy to use again.

Resposta da EPHG Limited
EXCELLENT THE BEST COMPANY AROUND After 2 really bad experiences with other companies going and then dragging out for time and parts which were not even needed in the end. These guys were fabulous from start to finish. Joe was over the phone really reassuring, explaining everything they could do. The Engineer Gary Brown was then there within an hour and completely fixed the problem. I can’t recommend these guys enough. Best company 100% use them.
Had another problem the next day Gary was straight out to help again I cannot recommended this company enough the best by far I’ve ever used. If I could give them 10 stars I would ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Amazing definitely the best company around don’t use anyone else

Resposta da EPHG Limited
Had a minor emergency with a burglar alarm that was making some very antisocial noises! Rang EPHG and an electrician arrived within an hour. Problem sorted and the wife's shredded nerves returned to normal.

Resposta da EPHG Limited
Engineer arrived within 90mins very considerate and quickly got on with the job.

Resposta da EPHG Limited

Resposta da EPHG Limited
Really impressed by this service. Our boiler broke down on a Friday night in very cold weather and our regular heating company don't do 24 hour call out. EPHG quickly found me a brilliant heating engineer who came out quickly and fixed the problem. I'd never have found him on my own. Recommended highly.

Resposta da EPHG Limited
Called after 5pm and call answered quickly. We had leak from cold water tank down through lights into bathroom below. Plumber visit arranged for within 120 minutes and he arrived well within this time. Fixed very quickly and full explanation for cause of leak given. Also advised as to DIY preventative measures.
We phoned several “emergency plumber services” none of whom could visit until the following morning. It cost us just over £100 but prevented further flooding of the loft flooring and rafters and the bathroom beneath.
Very pleased with the service.

Resposta da EPHG Limited
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