I called Fitshop about an issue with my Selectabell weights. Nathan in Customer Service was friendly, patient and helpful. He identified the issue, sought more expert help from his colleagues - witho... Ver mais
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I called Fitshop about an issue with my Selectabell weights. Nathan in Customer Service was friendly, patient and helpful. He identified the issue, sought more expert help from his colleagues - witho... Ver mais
A empresa respondeu
I had a call and some emails with Erin from the Glasgow store, she was extremely helpful and knowledgable! She helped delay my dispatch date to suit my required dates and informed me of current offers... Ver mais
A empresa respondeu
We built a home gym in a new garden room and went with the Force USA C10 V2 after comparing it against several other all-in-one trainers. Really glad we did. The service from Luke and the fitshop t... Ver mais
Great company recommend. Made 2 big item purchase over the last year and on both occasions they were the best price by that I could find. Items arrived fast for their size with free delivery and in e... Ver mais
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Escrito pela empresa
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
3 Rutherglen Links, G73 1DF, Glasgow, Reino Unido
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We built a home gym in a new garden room and went with the Force USA C10 V2 after comparing it against several other all-in-one trainers. Really glad we did.
The service from Luke and the fitshop team was first class throughout and they helped me with various questions throughout the way. Highly recommend them
Very friendly helpful staff, was very interested in a treadmill. Zen was very thorough and informative with his knowledge and explained in detail all the information about the treadmills I was interested in. Would highly recommend if you are interested in purchasing fitness equipment, this is the place to go.

Resposta da Fitshop UK
Very helpful zen was very knowledgeable and very instructive about how the treadmills work and what benefits each one has cannot fault the lad very impressed

Resposta da Fitshop UK
Had a great experience at Edinburgh Fitshop today very helpful staff with lots of helpful advice. Would highly recommend!

Resposta da Fitshop UK

Resposta da Fitshop UK
I visited the Manchester store today looking for a multi gym. Spoke to Ben who was really helpful and knowledgeable. Helped me choose the gym equipment I needed and organised delivery convenient for me to be in. Very impressed and thanks very much.

Resposta da Fitshop UK
We went to the nottingham store Very friendly staff very helpful.

Resposta da Fitshop UK
Chris was amazing and very informative 10/10 experience

Resposta da Fitshop UK
Great company recommend. Made 2 big item purchase over the last year and on both occasions they were the best price by that I could find. Items arrived fast for their size with free delivery and in excellent condition. They have convenient payment options and good communication when contact at regarding delivery etc. I needed to make sure I’d be there to revive my bike and bench and that was no problem. They have frequent flash sales that are genuine , frequent and worth waiting for. Really feel like you have snagged a bargain when you catch one. Typically they are around pay day and major holidays or bank holidays. Would be the first place I look for any future gym equipment.

Resposta da Fitshop UK
I called Fitshop about an issue with my Selectabell weights. Nathan in Customer Service was friendly, patient and helpful. He identified the issue, sought more expert help from his colleagues - without keeping me waiting too long - and did his best to resolve the issue over the phone. When this wasn’t possible, he still found a solution to circumvent the problem.
i appreciate the amount of time Nathan stayed on the phone. And his efforts to ensure I was satisfied with the outcome of our call.

Resposta da Fitshop UK
Chris was great and really helpful in store

Resposta da Fitshop UK
Great service, very helpful staff at the Leeds branch.

Resposta da Fitshop UK
My journey with Fitshop is a truly harrowing tale, one where I faced excitement, anticipation, concern but ultimately overwhelming joy!
After some order issues due to my naivety upon order selection I was faced with a potentially costly returns process, however the Fitshop team were quick to react and spared me this crippling financial concern. Their care and attention to detail to ensure my wishes were fulfilled left no stone unturned. I will definitely be returning for more of the top quality product and penny saving prices for sure!

Resposta da Fitshop UK
I had a call and some emails with Erin from the Glasgow store, she was extremely helpful and knowledgable! She helped delay my dispatch date to suit my required dates and informed me of current offers and finance options to ensure I got the best deal. I’m so excited for my new home gym equipment to arrive soon! Thanks again Erin, great customer service from start to finish!

Resposta da Fitshop UK

Resposta da Fitshop UK
Both of the staff in Glasgow provided excellent customer service. Erin in particular was extremely helpful in explaining the different options for a multi- trainer, demonstrating how the different attachments worked and answering all of our questions. She is clearly very knowledgable about the products and the customer experience was first class.

Resposta da Fitshop UK
Leon helped me picking some kettlebells, really nice guy really knowledgeable.

Resposta da Fitshop UK
Still waiting for a refund almost 4 weeks after returning my item. I've had mixed messages from the customer support team and no assurance that my issue is being handled. I've sent an official complaint and still had no response.
In response to the reply below the communication before the return was fine. My issue was the way it was handled after the item was returned. I spent hours and hours chasing news on my refund. There are at least 2-3 emails without a response. Like most consumers I deal with a lot of customer support teams and found this experience to be stressful as it was an expensive item. Regretfully I will not be making any further purchases with Fitshop.

Resposta da Fitshop UK
Zen from the Leeds shop could not have been any more helpful. He assisted me all the way through my order and listened to what I wanted and needed. I will 100% returning back to him to complete our home gym. Thank you for being so good at your job and going above and beyond for me.

Resposta da Fitshop UK
Brilliant advice by Leon at Leeds fit shop advised to get a product that suited our needs properly
Thanks very much

Resposta da Fitshop UK
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