AKKO Avaliações 726

I was having technical trouble with getting evidence uploaded and messaged customer support. I was able to get my claim resolved with their help. They havd been very responsive.

Quick repair time and customer service team was attentive to my questions throughout the process. Would definitely recommend!

The AKKO team is quick, compassionate, and efficient, especially where claims are concerned. I will always keep my service with them!!!

Great comunication and attention. they respond with no blocking points.

Just Amazing. The clam was super fast and easy. Thank you!!!!!!!!!!!!!!!

It was easy to sign up and do a claim. The team did a good job at solving the issue

It was an easy process. Wonderul experience.

Phone was fixed still had problems Akko reviewed and replaced my phone.Great company to deal with.

I have had one finished claim with akko and a current open claim with akko on getting my iPhone screen repaired. They have been easy to work with and biggest benefit is I can GO TO APPLE STORE!!!! I had a different insurance provider in the past who required me to go to certain shops and they could not guarantee they were using OEM Apple parts. Akko will let me go to Apple Store. Only downside I can say is that I have to pay for repair upfront and then get reimbursed which can be an issue for some people but I will say they pay out very quickly!

Decent company they make the process pretty quick. You do have to have good documentation of repair and quote process so won’t be as quick as Apple care but you get the same outcome for less cost. Worth it for me at least.

Great experience with my claim process. The customer support was fabulously helpful, and really kind. The claim itself went really smoothly, and updates on the process came way quicker than expected. Every step was very clear, and I would (and already have) recommend it to everyone.

Akko was a lifesaver after my laptop and some camera accessories got stolen from a rental car break-in while traveling in Europe. Of course, I had everything documented, but the claims process via email was efficient and straightforward. I provided all the documents they requested, and then shortly after they sent me an email approving my claim and sending the funds for the stolen items. Was a great experience with Akko and will definitely continue to insure my electronics with them in the future!

I was quite surprised how quickly I was able to get my claim processed and paid. Within the space of about 90 minutes, AKKO changed the phone that was covered (I had bought a new phone and the carrier had automatically switched coverage to the new one; I had to have AKKO switch it back so I could file the claim for my previous phone, which had been stolen); advised me what additional information to upload to complete my claim; processed the claim, including accurately identifying the replacement cost for my stolen phone; and sent me the payment via Venmo.

The AKKO company is very customer oriented, and highly efficient in helping me replace the dishwasher that was broken. The reimbursement process is very simple. I highly recommend to go with it.

Great company and great place to insure ur phone.

We were required to use one of AKKO’s recommended repair companies to assess our dishwasher. This resulted in a significant diagnostic fee just to evaluate the issue, which was not an expected out-of-pocket cost.

The repair estimate we received is nearly the same as purchasing a brand-new dishwasher, yet the proposed repair only comes with a 3-month warranty. In contrast, a new appliance would provide a much longer warranty and more reliable long-term value.

While the appliance may be technically repairable, moving forward with a costly short-term fix does not seem like a practical or cost-effective solution. It’s also unclear why customers are responsible for diagnostic fees when required to use specific vendors.

Overall, this process creates unnecessary expense without delivering a reasonable long-term resolution.

Excelente cero complicaciones

I’ve been a getAKKO member for a long time—they’re very helpful with claims when needed. Highly recommend!”

Great company! Great insurance! Great Customer Service!!