AKKO Avaliações 726

This is my second claim, as I tend to forget things and often leave items behind. It's a habit I’ve struggled to change, which is why I took the AKKO Everything Protected Plan. Thankfully, AKKO has always supported me with their outstanding customer service. I truly appreciate them, and I believe everyone should consider akko.

I have a plan that covers my phone and up to 25 appliances in my home. The overall experience is good, as the claim gets settled fast with minimum hassles. Also, the payout is instant, and one can choose the payout method.

Great help and fast responses. Very easy to work with

After accidentally cracking my phone screen, I was honestly bracing myself for a long, frustrating process — but Upsie/AKKO proved me completely wrong.

I chose Upsie/AKKO for my device insurance because of their clear pricing and $0 deductible for screen repairs, and I’m so glad I did. Filing a claim took just a few minutes through their website. The process was super straightforward — I uploaded a photo of the damage, provided some basic info, and within a short time, my claim was approved.

From there, I was given options for how to get it fixed. I picked a local authorized repair shop, and Upsie/AKKO handled the rest. I didn’t have to pay a dime out of pocket. Just showed up, handed over my phone, and a couple of hours later, it was good as new.

The best part? No surprises, no fine print. The $0 deductible really means zero — no hidden service fees, no upsells. Everything was clearly communicated, and customer support was responsive when I had a quick question about the repair timeline.

This was honestly one of the smoothest warranty or insurance experiences I’ve ever had. If you’re tired of overpriced phone insurance with high deductibles and hoops to jump through, Upsie/AKKO is 100% worth it.

WOW. AKKO seems too good to be true, but I guess it isn't? They worked with my Apple provider to ensure/pay for the fix. What amazes me most is they will cover not just your phone or computer but like all the electronics in your house. How is this even possible? I don't understand...but I don't know if i need to. I'm just thrilled it exists.

I had a TV accidental claim and althought I had some issues with the initial registration of the device, AKKO processed the claim and worked like a charm.

I needed a replacement back glass for an iPhone. The claim process was straightforward, approval prompt, and reimbursement immediate!

The only company I'll ever use for mobile insurance!!!

AKKO could have had slightly quicker response times, but even still they were very quick compared to their competition and were very willing and helpful.

Thanks Gene!

What an ongoing issue with AKKO. I had a dispute about a billing issue. My credit card issued me a credit. However, AKKO denied it and the credit card reapplied the charges. I then contacted AKKO on 4-24-25 and 5-1-25-25 to address this issue. Of course, they have NOT replied to me at all. But, yet in the past when I had the same insurance AKKO was WONDERFUL. It must be the customer service people that you try to reach out to. Some care and others simply DO NOT. In the end all I am asking for is the credit that they told me the applied back to my credit card in the amount of $101.65 What a nightmare for a US veteran and at 67 yrs. old to be going through. NOT HAPPY AT ALL THIS TIME AROUND.

ive been with AKKO for several years now. ive had to file a fews claims in that time. I left a 5 star review after the very first claim i filed with them and i can honestly say the process has got easier and better each and everytime. I have never once had a mentionable issdue with thius company. I wouldn't even consider buying insurance from any other phone/electronic insurance provider. I mean these guys are great! I dont leave a positve review for any company haphazardly. This is an A+++ company

AKKO really impressed me with how easy and quickly they made dealing with my device claim. I had funds for the replacement sent by method of my choice within 6 hours of filing the claim; and most of that time was waiting on me to send pictures of the damage to the claims team! Highly recommend them!

Another easy and smooth transaction. Reimbursed immediately via PayPal. Screen replacement.

They communicated very well and fast and got me done quick best service

Great customer service. I had an issue and filed a claim with an appliance. I didn't know what to expect but from claim to payment for the repair in a couple of days. Could not have been easier.

Akko was great! They responded promptly and was clear about all instructions. I got my insurance money pretty quickly for me to get a new phone too!

I’ve unfortunately had my tv broken twice by kids throwing toys. Don’t judge, some kids are very stubborn. I had a hiccup on my second claim and it was initially denied without asking for further clarification, but ultimately it was accepted, and fast. Just use the app and follow the claim rules for a pretty fast experience and payout. Also, describe the incident properly, so there’s no confusion! I’m a lifetime customer, even after my toddlers are older and out of their wild stage.

Very good, fixed my phone in under 24 hours! Life savers