GiftBox Avaliações 

3.743
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered the 12” rotating pizza oven, I had to get it delivered was delivered to my home in less than 2 weeks. The pizza oven is absolutely perfect, making my own is far better.

Avaliado com 5 de um total de 5 estrelas

I was having issues ordering and paying so had to ring and the young lady went out of her way to help as I am not good on computers but she helped me to sort it all out

Avaliado com 5 de um total de 5 estrelas

It's just fantastic, so easy to shop and find the perfect gift. I love it, I recommended to all my friends and workmates . When I look for something interesting, this is the shop that always pops up.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought an oversized cinema chair, i recieved it 8 days after order confirmed. Pretty good i thought, also the most comfortable peice of furniture ive owned i am hoping to buy 2 more

A empresa respondeu

Detalhes da empresa

  1. Loja de Departamento
  2. Loja de Velas
  3. Loja de Jogos
  4. Loja de Souvenirs
  5. Loja de Artigos de Vidro
  6. Loja de variedades

Escrito pela empresa

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 92% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(3.743)

1.409 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

12” rotating pizza oven

I ordered the 12” rotating pizza oven, I had to get it delivered was delivered to my home in less than 2 weeks.
The pizza oven is absolutely perfect, making my own is far better.

20 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

The staff in Rockhampton were amazing…

The staff in Rockhampton were amazing with me . I ordered on line. Went in store and they were just amazing. Don’t know your names but thank you to the two lady’s. And to the customer care or who ever it was that they had to ring to sort out my order she was amazing to. 🌟.

17 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

My lamp turned up damaged and they…

My lamp turned up damaged and they replaced it with a new one amazing customer service I highly recommend these people 😊

13 de julho de 2026
logotipo da GiftBox

Resposta da GiftBox

Hi Angelina, thank you for taking the time to leave a five-star review! We’re really sorry to hear that your lamp arrived damaged yet, on the other hand, we're glad that our Giftbox customer service team was able to resolve the issue to your satisfaction.
We appreciate you bringing this to our attention and giving us the opportunity to make things right :)

Avaliado com 1 de um total de 5 estrelas

Received damaged with glass everywhere

Received damaged with glass everywhere

20 de julho de 2026
logotipo da GiftBox

Resposta da GiftBox

Hi Samantha, we're very sorry to hear that you received a damaged item. We hope the solution we've provided resolved the issue to your satisfaction, and please don't hesitate to reach out to our customer service team.

Avaliado com 1 de um total de 5 estrelas

When I received the coffee machine the…

When I received the coffee machine the box was already opened. And then when I unbox the coffee machine and set it up the milk part of machine didn’t work and I follow the instructions step by step and still didn’t work. I was very disappointed

17 de julho de 2026
logotipo da GiftBox

Resposta da GiftBox

Hi Rebecca, thank you for bringing this to our attention, please contact hello@giftbox.com.au and include a video to resolve this matter for you

Avaliado com 2 de um total de 5 estrelas

I have still no response to when my…

I have still no response to when my replacement 14” stone will come after paying $350 for something not up to standard please send a response soon

16 de julho de 2026
logotipo da GiftBox

Resposta da GiftBox

Hi Craig, Thank you for sharing your feedback. We currently don't have the 14" replacement stones in stock, and unfortunately we still don't have an expected arrival date.

We did offer a 12" stone as an alternative or a partial refund if you preferred not to wait however, you let us know that you'd like to wait for the correct replacement.
As soon as stock becomes available we'll be sure to send your 14" stone.

Avaliado com 5 de um total de 5 estrelas

It's just fantastic

It's just fantastic, so easy to shop and find the perfect gift. I love it, I recommended to all my friends and workmates . When I look for something interesting, this is the shop that always pops up.

31 de julho de 2026
logotipo da GiftBox

Resposta da GiftBox

Hi Dorina, thank you so much for taking the time leave us a wonderful five-star review and your kind words! We're thrilled to hear you find shopping with Giftbox easy and that you've been able to find the perfect gifts. It means a lot to know you've recommended us to your friends and workmates -we truly appreciate it :)

Avaliado com 5 de um total de 5 estrelas

Quick easy and fast in everyway.

Quick easy and fast in everyway.. from ordering online to the click and collect notification. Happy customer

31 de julho de 2026
logotipo da GiftBox

Resposta da GiftBox

Hi Carin, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you had a fast and positive experience with our Giftbox Click and Collect :)

Avaliado com 5 de um total de 5 estrelas

Yumo

Shipped on the day stated. Packaged well, and delivery was no problem. Recomended!

15 de julho de 2026
logotipo da GiftBox

Resposta da GiftBox

Hi Jon, thank you for taking the time to leave a five-star review! We're glad to hear that your order was dispatched and delivered quickly as well as packaged well. Thank you for shopping with Giftbox :)

Avaliado com 5 de um total de 5 estrelas

Best customer service!!!

31 de julho de 2026
logotipo da GiftBox

Resposta da GiftBox

Hi Fiona, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a positive experience with GiftBox customer service!

Avaliado com 4 de um total de 5 estrelas

This was my second time shopping on…

This was my second time shopping on Giftbox.
Got what I wanted with out any hassle, until checking out, was unable to do it using Afterpay as I used it on my first time on Giftbox

31 de julho de 2026
logotipo da GiftBox

Resposta da GiftBox

Hi Jan, thank you for sharing your feedback and shopping with Giftbox again! We're glad you found what you were looking for and that the rest of your experience went smoothly.
We're sorry to hear you experienced an issue using Afterpay at checkout. As that can happen randomly, if you ever experience this again, please reach out to our customer support team

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