The Customer Service manager exceeded himself. After a huge mix up with my orfder delivery, purchases and some goods coming from interstate, I was happy to have spent alot of time and effort communic... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoGrand Plaza Shopping Centre, Shop 52, Browns Plains Road, 4118 Browns Plains, Queensland, AU
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Veja o que dizem as avaliações
I bought the slushie.. The process was so simple to purchase, and ready for collection email was extremely quick and pick up at our local store at Browns Plains was friendly and very helpful.
A empresa respondeu
Giftbox were excellent to deal with , Communication was second to none. I will definitely recommend to purchase products from this store.
A empresa respondeu
Great little store and really welcoming and friendly staff
A empresa respondeu
Detalhes da empresa
- Loja de Departamento
- Loja de Velas
- Loja de Jogos
- Loja de Souvenirs
- Loja de Artigos de Vidro
- Loja de variedades
Escrito pela empresa
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Informações de contato
Grand Plaza Shopping Centre, Shop 52, Browns Plains Road, 4118, Browns Plains, Queensland, Austrália
- (07) 3097 4403
4,4
Excelente
12 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great little store and really welcoming…
Great little store and really welcoming and friendly staff
4 de maio de 2026
Resposta da GiftBox - Grand Plaza
Hi Hayley, thank you for taking the time to leave a five-star review and we’re really glad you enjoyed your visit to our Grand Plaza store and felt welcomed by our Giftbox team :)
Kym made the online shopping from a…
Kym made the online shopping from a different town and easy and stress-free task.
5 de dezembro de 2025
Resposta da GiftBox - Grand Plaza
Hi Leonie, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a positive experience with our GiftBox service from Kym!
Giftbox were excellent to deal with
Giftbox were excellent to deal with , Communication was second to none. I will definitely recommend to purchase products from this store.
27 de outubro de 2025
Resposta da GiftBox - Grand Plaza
Hi Dean, thank you so much for your wonderful five-star review! We’re delighted to hear that you had an excellent experience with Giftbox and that our communication stood out. Your recommendation truly means a lot!
Best online purchase yet
Best online purchase yet , very quick and efficient will purchase from here again
9 de novembro de 2025
Resposta da GiftBox - Grand Plaza
Hi Christine, thanks for taking the time to leave us a five-star review and your kind words! We are thrilled you love our Giftbox Slushy machine as much as we do :)
I bought the slushie.
I bought the slushie.. The process was so simple to purchase, and ready for collection email was extremely quick and pick up at our local store at Browns Plains was friendly and very helpful.
19 de outubro de 2025
Resposta da GiftBox - Grand Plaza
Hey Rhonda! Thanks for taking the time to leave us a five-star review! We're so happy to hear that you had a great experience with our Click & Collect service! We hope you are loving your new Slushie Machine!
Resposta da GiftBox - Grand Plaza
Hi Russell, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox Click and Collect!
I did a click and collect order and it…
I did a click and collect order and it was ready within the hour . The lady was so lovely when I picked up my order.
30 de agosto de 2025
Resposta da GiftBox - Grand Plaza
Hi Carolyne, thanks for taking the time to leave us a five-star review! We are so glad to hear of your quick and friendly experience with our GiftBox Click and Collect!
The Customer Service manager exceeded…
The Customer Service manager exceeded himself. After a huge mix up with my orfder delivery, purchases and some goods coming from interstate, I was happy to have spent alot of time and effort communicating with State managers and beyond. The store manager in Browns Plains was not very helpful at all initially, but after further discussions I was able to give gift to my brother on his birthday.
25 de junho de 2025
Resposta da GiftBox - Grand Plaza
Hey Julie Ann! Thanks for taking the time to leave us a four-star review!
We're so happy to hear that our team was able to resolve the issue for you and be able to get your brother his present for his birthday! We hope to see you at GiftBox again!
It was so easy to order and delivered…
It was so easy to order and delivered within the hour great experience
23 de junho de 2025
Resposta da GiftBox - Grand Plaza
Hi Alison, thanks for taking the time to leave us a five-star review! We are so glad to hear of your positive experience with our GiftBox Same Day Delivery!
Resposta da GiftBox - Grand Plaza
Hey Vanessa, thanks for taking the time to leave us a five-star review!
We glad to hear that you like our products as much as we do and to hear of your positive experience with GiftBox staff!
Resposta da GiftBox - Grand Plaza
Hi Karen,
We're grateful to learn that your overall experience with GiftBox was positive. Creating a seamless and enjoyable shopping journey for our customers is a constant goal, and your satisfaction is encouraging.
We appreciate your positive feedback.
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