As I had recently lost a sister on a holiday visit it was wonderful to be able to gift my original avalon funeral plan to her. This was done in a dignified and efficient manner and allowed the fa... Ver mais
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Veja o que dizem as avaliações
We had Jay Patel come to visit us to discuss funeral plans. He explained the differences between the plans on offer, in an easily understandable way. We have signed up, and everything is now sorted. J... Ver mais
A empresa respondeu
Stuart gave a very concise and clear overview of the products offered and explained the benefits of each plan and the processes which will be put in place for end of life in Spain. I am more than happ... Ver mais
A empresa respondeu
Jay explained the need for a funeral plan here in Spain comprehensively and also without pressure explained the benefits of each plan available . He wa every personable and checked for understanding... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Golden Leaves Funeral Plans
Escrito pela empresa
About Golden Leaves Funeral Plans
Golden Leaves Funeral Plans is dedicated to helping individuals and families plan ahead with confidence, clarity, and peace of mind. We understand that thinking about funeral arrangements can be difficult, which is why our approach is built around compassion, transparency, and respect at every stage of the journey.
Our funeral plans are designed to protect loved ones from unexpected financial and emotional burdens, ensuring that personal wishes are clearly set out and honoured when the time comes. We offer a range of flexible options to suit different needs and budgets, with clear pricing and no hidden costs.
From the first conversation through to ongoing customer support, our team takes the time to listen, explain, and guide - never rushing decisions or using pressure-based sales tactics. Our knowledgeable advisors are trained to provide straightforward information, answer questions openly, and support customers in making informed choices that are right for them.
At Golden Leaves, we believe trust is earned through honest communication and dependable service. We are committed to high standards of customer care and continually review our processes to ensure clarity, compliance, and reliability.
Planning ahead is one of the most thoughtful decisions a person can make for their family. At Golden Leaves Funeral Plans, we are proud to play a role in helping people prepare with dignity, reassurance, and the comfort of knowing everything is taken care of.
Informações de contato
Galago House, 163 Brighton Road, CR5 2YH, Coulsdon, Reino Unido
- 0800 85 44 48
- info@goldenleaves.com
- goldenleaves.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
PERSONALISED CUSTOMER SERVICE
An actual agent of the company came to my residence and explained the options to me, without any pressure.
So all good for me.

Resposta da Golden Leaves Funeral Plans
In every aspect
In every aspect, I was treated with respect. I felt that I was asking for would be dealt with appropriately.

Resposta da Golden Leaves Funeral Plans
Very helpful staff
Very helpful staff. Explained everything clearly and confidence that the procedure would be professionally handled. Peace of mind for the family.
Would strongly recommend their services.

Resposta da Golden Leaves Funeral Plans

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Plan changed
Changed plan quickly and efficiently (at my request) and reimbursed my excess without any problem

Resposta da Golden Leaves Funeral Plans
Everything was so well explained
Everything was so well explained, without any fuss or pressure and the whole process was completed quickly and efficiently.
Thank you.

Resposta da Golden Leaves Funeral Plans
Wonderful service
Wonderful service! Peace of mind and very adaptable for changes possible in the future

Resposta da Golden Leaves Funeral Plans
From my first contact staff were always…
From my first contact staff were always polite helpful and explained everything step by step so I could make an informed decision.On deciding to with golden leaves everything was as explained done quickly and professionally..I honestly have nothing negative to say abt my experience.

Resposta da Golden Leaves Funeral Plans
Hi i am just saying this iam waiting…
Hi i am just saying this iam waiting after 10 year for this day i dont know really it ll be come this day for me or not i just want support fo house to prove my address like identy or else and one more things i want one white good job i ll pay the tax i am really good honest person please help me what i want i ll pary for all uk country thank you very much for this.

Resposta da Golden Leaves Funeral Plans
Very easy to understand chap was very…
Very easy to understand chap was very thorough

Resposta da Golden Leaves Funeral Plans

Resposta da Golden Leaves Funeral Plans
They were quick to help me very polite…
They were quick to help me very polite and helpful

Resposta da Golden Leaves Funeral Plans
Our contact was very friendly and…
Our contact was very friendly and helpful. We tried other companies but found yours to be the most responsive and helped us through what could be a very emotional experience.
Thank you

Resposta da Golden Leaves Funeral Plans
A kind, informative and easy to follow process
A kind, informative and easy to follow process, from deciding the plan, stages of the process, and safeguarding my prepayment. The advisor took me through the plan, giving me time to absorb the information and answering my questions. She empathised with my sadness at planning my husband's final journey, and I felt she had listened to me. The paperwork provided gave me plenty of information. I will be setting up my own plan in the near future.

Resposta da Golden Leaves Funeral Plans
Change your plan(s)? Certainly Sir; no problem
We already had an all-services plan, from Golden Leaves for the first of us to go; we decided to change it to two plans of a differing nature. We asked, they agreed, it was done quickly and satisfactorily.
Nice people and easy to deal with.

Resposta da Golden Leaves Funeral Plans
Mums plan as she wanted
Mum got to book plan as she she wanted , she didn't want us to have to arrange an over priced ceremony that she wouldn't have liked

Resposta da Golden Leaves Funeral Plans

Resposta da Golden Leaves Funeral Plans
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