As I had recently lost a sister on a holiday visit it was wonderful to be able to gift my original avalon funeral plan to her. This was done in a dignified and efficient manner and allowed the fa... Ver mais
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Veja o que dizem as avaliações
We had Jay Patel come to visit us to discuss funeral plans. He explained the differences between the plans on offer, in an easily understandable way. We have signed up, and everything is now sorted. J... Ver mais
A empresa respondeu
Stuart gave a very concise and clear overview of the products offered and explained the benefits of each plan and the processes which will be put in place for end of life in Spain. I am more than happ... Ver mais
A empresa respondeu
Jay explained the need for a funeral plan here in Spain comprehensively and also without pressure explained the benefits of each plan available . He wa every personable and checked for understanding... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Golden Leaves Funeral Plans
Escrito pela empresa
About Golden Leaves Funeral Plans
Golden Leaves Funeral Plans is dedicated to helping individuals and families plan ahead with confidence, clarity, and peace of mind. We understand that thinking about funeral arrangements can be difficult, which is why our approach is built around compassion, transparency, and respect at every stage of the journey.
Our funeral plans are designed to protect loved ones from unexpected financial and emotional burdens, ensuring that personal wishes are clearly set out and honoured when the time comes. We offer a range of flexible options to suit different needs and budgets, with clear pricing and no hidden costs.
From the first conversation through to ongoing customer support, our team takes the time to listen, explain, and guide - never rushing decisions or using pressure-based sales tactics. Our knowledgeable advisors are trained to provide straightforward information, answer questions openly, and support customers in making informed choices that are right for them.
At Golden Leaves, we believe trust is earned through honest communication and dependable service. We are committed to high standards of customer care and continually review our processes to ensure clarity, compliance, and reliability.
Planning ahead is one of the most thoughtful decisions a person can make for their family. At Golden Leaves Funeral Plans, we are proud to play a role in helping people prepare with dignity, reassurance, and the comfort of knowing everything is taken care of.
Informações de contato
Galago House, 163 Brighton Road, CR5 2YH, Coulsdon, Reino Unido
- 0800 85 44 48
- info@goldenleaves.com
- goldenleaves.com
4,8
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
PERSONALISED CUSTOMER SERVICE
An actual agent of the company came to my residence and explained the options to me, without any pressure.
So all good for me.
10 de dezembro de 2025
Resposta da Golden Leaves Funeral Plans
Dear Chris,
Thank you for your review.
We’re pleased to hear that you valued the personalised service and that the visit to your home allowed you to discuss the options clearly and without pressure. It’s good to know the experience worked well for you.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
In every aspect
In every aspect, I was treated with respect. I felt that I was asking for would be dealt with appropriately.
19 de fevereiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Michael,
Thank you for your review.
We’re pleased to hear that you felt treated with respect throughout and that your requests would be handled appropriately, we can assure you they will be.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Very helpful staff
Very helpful staff. Explained everything clearly and confidence that the procedure would be professionally handled. Peace of mind for the family.
Would strongly recommend their services.
19 de fevereiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear David,
Thank you for your review.
We’re pleased to hear that our team explained everything clearly. It’s reassuring to know that this has provided peace of mind for you and your family.
We appreciate your recommendation. Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
well presented
1 de janeiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Alun,
Thank you for your review.
We’re pleased to hear that you found the information well presented and easy to follow. We appreciate you taking the time to share your feedback.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Resposta da Golden Leaves Funeral Plans
Dear Sue,
Thank you for your review.
We’re pleased to hear that everything was explained clearly and handled in a professional manner. We appreciate you taking the time to share your feedback.
Please feel free to contact us on 0800 85 44 48 should you have any queries regarding your plan.
Kind regards,
Golden Leaves
Plan changed
Changed plan quickly and efficiently (at my request) and reimbursed my excess without any problem
12 de janeiro de 2026
Resposta da Golden Leaves Funeral Plans
Dear Norman,
Thank you for your review.
We’re pleased to hear that your plan was amended quickly and efficiently at your request. It’s important that changes can be handled smoothly when needed.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Easy and very understandable.
10 de dezembro de 2025
Resposta da Golden Leaves Funeral Plans
Good afternoon,
Thank you for your review.
We’re pleased to hear that you found the process easy and straightforward to understand.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Everything was so well explained
Everything was so well explained, without any fuss or pressure and the whole process was completed quickly and efficiently.
Thank you.
20 de dezembro de 2025
Resposta da Golden Leaves Funeral Plans
Dear Austin,
Thank you for your review.
We’re pleased to hear that everything was clearly explained and that you felt no pressure while making your arrangements. It’s good to know the process was completed to your satisfaction.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Wonderful service
Wonderful service! Peace of mind and very adaptable for changes possible in the future
18 de fevereiro de 2026
Resposta da Golden Leaves Funeral Plans
Good morning Mrs. Haynes,
Thank you for your review.
We are delighted you are happy with the service you have received.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards, Golden Leaves
From my first contact staff were always…
From my first contact staff were always polite helpful and explained everything step by step so I could make an informed decision.On deciding to with golden leaves everything was as explained done quickly and professionally..I honestly have nothing negative to say abt my experience.
19 de novembro de 2025
Resposta da Golden Leaves Funeral Plans
Good morning Miss Regan,
Thank you for your review.
We are so pleased you have had such a positive experience with us here at Golden Leaves.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards, Golden Leaves
Hi i am just saying this iam waiting…
Hi i am just saying this iam waiting after 10 year for this day i dont know really it ll be come this day for me or not i just want support fo house to prove my address like identy or else and one more things i want one white good job i ll pay the tax i am really good honest person please help me what i want i ll pary for all uk country thank you very much for this.
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Golden Leaves Funeral Plans
Dear Mr. Sahar,
Thank you for your message.
We do not believe this is a review of our services, however if you would like to consider purchasing a funeral plan, please visit our website: https://www.goldenleaves.com/
Kind regards,
Customer Services
Golden Leaves Funeral Plans
Very easy to understand chap was very…
Very easy to understand chap was very thorough
14 de novembro de 2025
Resposta da Golden Leaves Funeral Plans
Good morning Mr. Cliff,
Thank you for your review.
We are so pleased you have had such a positive experience with us here at Golden Leaves.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards, Golden Leaves
Resposta da Golden Leaves Funeral Plans
Good morning Trish,
Thank you for your review.
We are delighted you are happy with the service you have received.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards, Golden Leaves
They were quick to help me very polite…
They were quick to help me very polite and helpful
3 de dezembro de 2025
Resposta da Golden Leaves Funeral Plans
Good morning Mr. Garrod,
Thank you for your review.
We are so pleased you have had such a positive experience with us here at Golden Leaves.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards, Golden Leaves
Our contact was very friendly and…
Our contact was very friendly and helpful. We tried other companies but found yours to be the most responsive and helped us through what could be a very emotional experience.
Thank you
20 de novembro de 2025
Resposta da Golden Leaves Funeral Plans
Good morning,
Thank you for your review.
We are so pleased you have had such a positive experience with us here at Golden Leaves.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards, Golden Leaves
A kind, informative and easy to follow process
A kind, informative and easy to follow process, from deciding the plan, stages of the process, and safeguarding my prepayment. The advisor took me through the plan, giving me time to absorb the information and answering my questions. She empathised with my sadness at planning my husband's final journey, and I felt she had listened to me. The paperwork provided gave me plenty of information. I will be setting up my own plan in the near future.
5 de novembro de 2025
Resposta da Golden Leaves Funeral Plans
Good morning Mrs. Yates,
Thank you for your review.
We are delighted you are happy with the service you have received.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards, Golden Leaves
Change your plan(s)? Certainly Sir; no problem
We already had an all-services plan, from Golden Leaves for the first of us to go; we decided to change it to two plans of a differing nature. We asked, they agreed, it was done quickly and satisfactorily.
Nice people and easy to deal with.
18 de novembro de 2025
Resposta da Golden Leaves Funeral Plans
Good morning Mr. Laidlaw,
Thank you for your review.
We are so pleased you are both happy with the new funeral plans you have purchased.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards, Golden Leaves
Mums plan as she wanted
Mum got to book plan as she she wanted , she didn't want us to have to arrange an over priced ceremony that she wouldn't have liked
25 de novembro de 2025
Resposta da Golden Leaves Funeral Plans
Good morning Carol,
Thank you for your review.
We are so pleased your mother has had such a positive experience with us here at Golden Leaves.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards, Golden Leaves
Resposta da Golden Leaves Funeral Plans
Good morning Ms. Cliffe,
Thank you for your review.
We are delighted you are happy with the service you have received.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards, Golden Leaves
Made easy with no pressure to buy
19 de dezembro de 2025
Resposta da Golden Leaves Funeral Plans
Good morning Ms. Bean,
Thank you for your review.
We are delighted you are happy with the service you have received.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards, Golden Leaves
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