Hearing Wales Avaliações 

242
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Big shoutout to the person I spoke to on facebook messenger (I think it was megan) for managing to get me a super last minute appointment for a ear wax removal. She was incredibly helpful and very e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have never had poor service from Hearing For Wales and they have always been flexible when they could not carry out a proper ear cleaning due to myself not remembering to put enough olive oil in bot... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Been with Hearing Wales for 2 yrs now and hearing impaired for 15 yrs plus. Been with three other companies but none compared with the excellent service. HW has always accommodated needs even at short... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I initially got hearing aids from Hearing Wales approximately 8 years ago. These worked v. well until recently when I damaged one of them. Rather than suggest I get new aids, attempts were made to... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de assistência médica domiciliar

Escrito pela empresa

HEARING WALES is an Independent Private Hearing Care Business, offering unparalleled hearing care & the best hearing systems available to clients throughout the whole of Wales, both in our clinics, branches and in your own home. We offer all aspects of hearing care including all leading brands of digital hearing aids, hearing protection, ear wax removal and free hearing tests. We are the only Hearing Centre in Wales to be awarded the Phonak 5 Star Centre status in recognition of the superior service that we offer. We are very proud of our unparalleled service and offer comprehensive aftercare for the lifetime of your hearing system.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

242 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Não respondeu a avaliações negativas

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4,9

Todas as avaliações

(242)

63 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic service from Megan & Ed

Big shoutout to the person I spoke to on facebook messenger (I think it was megan) for managing to get me a super last minute appointment for a ear wax removal. She was incredibly helpful and very easy to talk to.
Also a big shoutout to Ed, the guy who cleaned my ears in the appointment. Lovely guy and the service was fantastic.

21 de setembro de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thanks Christian - we really appreciate your feedback. I'll make sure Meg and Ed are aware of your kind comments. Thanks!

Avaliado com 5 de um total de 5 estrelas

I have never had poor service from…

I have never had poor service from Hearing For Wales and they have always been flexible when they could not carry out a proper ear cleaning due to myself not remembering to put enough olive oil in both ears. They have been very thoughtful in not charging me twice and have been very helpful in allowing me to book another appointment. I would happily recommend Hearing Wales to anyone.

1 de setembro de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thank you very much for your kind feedback!

Avaliado com 5 de um total de 5 estrelas

Can’t fault the service and advice

Very friendly staff. Audiologist explained things well. No pressure sales at all. Professional in every respect. Highly recommend.

13 de agosto de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thank you very much. We pride ourselves on providing clear, comprehensive advice in a supportive, no-pressure environment. Glad we could help!

Avaliado com 5 de um total de 5 estrelas

I was so impressed by the excellent…

I was so impressed by the excellent customer care I received at my consultation last week . I had a lovely welcome from reception and the consultation was so detailed. He took every care to ensure I understood each step of the assessment and put me at ease with his kindness. I find it amazing that this service was free! It was so in depth and professional and I felt very grateful for the whole experience.

5 de agosto de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thank you for your wonderful feedback. We're delighted to hear that you felt welcomed, well informed, and at ease throughout your appointment. Providing thorough, professional care is at the heart of what we do, and we're so pleased you had such a positive experience. Thank you for choosing us.

Avaliado com 5 de um total de 5 estrelas

I definitely recommend Hearing Wales

I had my first hearing test with Hearing Wales today. The staff were all very friendly and helpful. The audiologist put me at ease and answered all my questions. Modern facilities and a comfortable setting. I would definitely recommend them. Thank you Hearing Wales and thank you Sophia 🙏

3 de agosto de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thank you for your kind review Abigail, we are pleased you enjoyed your first hearing test experience! I'll be sure to pass along your thanks to Sophia.

Avaliado com 5 de um total de 5 estrelas

Friendly and Professional service

Friendly and professional service, from the booking of the appointment to the ear procedure. At the appointment, the procedure was explained and I knew exactly what to expect. The issue with my ear was resolved. Have used this company twice now and will not hesitate to use them again

28 de julho de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thank you Linda, we really appreciate your kind feedback. We look forward to helping you again in the future.

Avaliado com 5 de um total de 5 estrelas

Great clinic

Lovely friendly staff and competent friendly audiologist

28 de julho de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thank you Helen for your kind feedback!

Avaliado com 5 de um total de 5 estrelas

Very friendly and very helpful,went out…

Very friendly and very helpful,went out of their way to help me out,would recommend to anyone- thank you both

28 de julho de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thank you Paul, so glad we could help you. Don't hesitate to contact us again in the future.

Avaliado com 5 de um total de 5 estrelas

Ear cleaning

Made very welcome on arrival by Nichola at reception.

Sophia (audologist) introduced herself, discussed prevous visit, asked if there were any issues and explained procedure.
Very engaging, informative and communicative. I was made to feel relaxed and at ease throughout the procedure. A wholly enjoyable experience!

23 de julho de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thank you Lance, we are so pleased you had a great experience! I'll be sure to pass along your kind words to Sophia and Nichola.

Avaliado com 5 de um total de 5 estrelas

Very nice place

Very nice comfortable place.
Greeting from the receptionist was very friendly and welcoming.
Sophia my audiologist was very friendly and knowledgeable. I felt extremely comfortable throughout my visit.

15 de julho de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thank you for kind feedback Steve, we are very pleased to hear you felt comfortable and well informed during your visit. I'll be sure to pass along your kind words to Sophia.

Avaliado com 5 de um total de 5 estrelas

Excellent service, very helpful staff

Very helpful and professional. Went for a free hearing test - the audiologist explained everything clearly and put my mind at rest regarding some symptoms I’d been experiencing.
Excellent service, lovely staff and will be recommending them to friends and family.

21 de julho de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thank you Deanne, we are so pleased we could put your mind at rest. Please don't hesitate to contact us if you need any further support.

Avaliado com 5 de um total de 5 estrelas

Service amazing and totally…

Service amazing and totally professional. I was looking for a new set of surf ear plugs and they used my old impressions to get me a second set. They checked my surfers ears and set me up with the plugs. Any water sports people, go straight to them.
Thanks guys
Dave Webster

22 de julho de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thanks Dave - we really appreciate your recommendation!! We hope you enjoy getting out on the water with your ears well protected 🌊

Avaliado com 5 de um total de 5 estrelas

My hearing aids are really excellent…

My hearing aids are really excellent and this annual checkup and clean is so helpful. Dead on time appointment, knowledgeable and helpful assistant, aids which are no trouble [so far] -- apart from the price what's not to like??!
Mid July 2026

15 de julho de 2026
Avaliação não solicitada
logotipo da Hearing Wales

Resposta da Hearing Wales

Thank you so much for your kind review, and we are so pleased to hear your hearing aids are making a difference. Please don't hesitate to contact us if you need any more assistance or another check up in the future.

Avaliado com 5 de um total de 5 estrelas

Hearing wales Newcastle Emlyn

Hearing wales - Newcastle Emlyn give excellent care at initial contact and again with follow ups and problems (loosing my hearing aid).
Support is really good and thorough thank you Amy & Adele

24 de junho de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thank you very much Kevin, I'll be sure to pass on your kind words to Amy and Adele.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Even when you muck up their day by missing your appointment, the team at Newcastle Emlyn are absolutely fantastic. You get a good job, professionally done, with kindness and thoughtfulness. I would recommend them to anybody.
William

8 de julho de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thank you William, the team are delighted with your feedback! Always happy to help anytime you need us.

Avaliado com 5 de um total de 5 estrelas

Hearing Wales product and support

I initially got hearing aids from Hearing Wales approximately 8 years ago. These worked v. well until recently when I damaged one of them. Rather than suggest I get new aids, attempts were made to repair the damage despite their age.
A month ago l decided to get another pair. The latter have now arrived and been fitted. They are easy to use and very effective.
Throughout my dealings with the company they have always been genuinely supportive and friendly.. Visits have been made to my home whenever necessary. Both the product and the service have been excellent.

16 de julho de 2026
Avaliação não solicitada
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Resposta da Hearing Wales

Thank you for your kind words Mr Morello, we really appreciate you taking the time to leave us a review. Please don't hesitate to contact us if you need any further support.

Avaliado com 5 de um total de 5 estrelas

Great customer service and friendly…

Great customer service and friendly helpful staff.
The staff in Swansea branch are always on hand with helpful advice and will address any issues. Great communication and end service

2 de julho de 2026
Avaliação não solicitada
logotipo da Hearing Wales

Resposta da Hearing Wales

Thank you for review, we'll be sure to let the team in Swansea know they are doing a great job!

Avaliado com 5 de um total de 5 estrelas

Going the extra mile

Going the extra mile! Amy has such a vast amount of knowledge and patience and explains things so I can understand clearly. Adele is lovely and helpful too.

30 de junho de 2026
Avaliação não solicitada
logotipo da Hearing Wales

Resposta da Hearing Wales

Thank you very much Pat, Amy and Adele will be delighted you are happy with the service provided.

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