Icon Parking - 205 THIRD PARKING LLC Avaliações 88

O TrustScore é 4 de um total de 5

3,8

212 East 19th St, 10003 New York, NY, US


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We made our reservation one night before and were very nervous at first as it was our first time using the app. What a great and smooth process. Gentleman at the front was very kind and patient and ha... Ver mais

Avaliado com 5 de um total de 5 estrelas

Edgar! I made a reservation online but it did not go through. I was concerned that it would be charged to my credit card twice if I paid again at the lot. Edgar was lovely, explained that that would n... Ver mais

Avaliado com 5 de um total de 5 estrelas

part of what makes the experience great with icon parking, is the ease of booking a spot. the other part I appreciate is the general friendliness of the guys who work there. I've never had to wait lon... Ver mais

Avaliado com 2 de um total de 5 estrelas

I had a reservation ahead of time that I paid for, and was charged additionally onsite. Parking attendant did not appear to understand how to apply the reservation.


Detalhes da empresa

  1. Garagem de estacionamento
  2. Manobrista

Escrito pela empresa

Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.


Informações de contato

Infirmação importante

3,8

Muito Bom

O TrustScore é 4 de um total de 5

88 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 79% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I reserved a parking spot at 205 Third

I reserved a parking spot at 205 Third. I paid with my credit card. When I arrived there was no reservation and I had to pay again!! Charged twice! I am trying to straighten out this mess.

12 de abril de 2025
logotipo da Icon Parking  - 205 THIRD PARKING LLC

Resposta da Icon Parking - 205 THIRD PARKING LLC

Thank you Roni for taking the time to leave feedback, we would like the opportunity to investigate further. A member of our Customer Experience Team will reach out to you shortly to gather more information and we'll work with you to resolve any issues as quickly as possible.

Avaliado com 4 de um total de 5 estrelas

Liked ensuring the parking with an…

Liked ensuring the parking with an advanced reservation. Found the process once I arrived confusing though. Attendant explained it but it wasn’t clear still. He said I could just show the ticket and checkout when I returned. That helped

28 de janeiro de 2025
Avaliado com 3 de um total de 5 estrelas

Grumpy parking attendant

I park with Icon frequently but this was my first time at this location. Parking attendant was grumpy and yelled at me. For how expensive it is to use this parking service, I would expect the attendant to be courteous.

1 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

part of what makes the experience great…

part of what makes the experience great with icon parking, is the ease of booking a spot. the other part I appreciate is the general friendliness of the guys who work there. I've never had to wait long, they always inspect the car before I leave it, and it's always been in the same condition when I pick it up.

22 de setembro de 2024
Avaliado com 1 de um total de 5 estrelas

Reservation useless- facility full, alternate non-existent!

I had a parking reservation at 205 Third Ave, New York, NY for April 21 at 3pm-12am, #IP740939. I arrived at 3:35pm. I was told they were full and to go to another location. I asked for the name and address but the attendant told me he did not know. It turned out there was no parking facility on that street. I am wondering why your system allowed me to make a reservation at a location which did not have a place for my car. It took me 1 hour and 20 minutes to get to the 205 3rd Ave so you can imagine how I felt discovering that I had nowhere to park. I would like a refund of $25.99, the cost of my reservation. I do not plan to reserve parking with Icon again - unless I am DESPARATE!!!
Follow up reply from Icon came faster than I expected. Then came a fast refund. Unfortunately, there is no way to make up for a this experience.

20 de abril de 2024
logotipo da Icon Parking  - 205 THIRD PARKING LLC

Resposta da Icon Parking - 205 THIRD PARKING LLC

We value your feedback and have taken steps to address the issues you encountered. We would be grateful for the opportunity to make things right and regain your trust. Please give us another chance to exceed your expectations and show you the exceptional service we strive to provide. Your satisfaction is our top priority, and we are committed to ensuring a positive experience for you.

Avaliado com 4 de um total de 5 estrelas

Everything worked

Everything worked smoothly at the garage. The reservation policy, however is a pain. Going out in New York has become a logistical marathon.

11 de março de 2024
Avaliado com 5 de um total de 5 estrelas

Icon Parking Service is truly…

Icon Parking Service is truly exceptional! Their five-star service is evident in their efficient and professional staff. The parking spaces are conveniently located and well-maintained. I’ve had nothing but positive experiences with them. Highly recommended for anyone in need of reliable and top-notch parking service!

3 de março de 2024

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