Icon Parking - AFFILIATED PARKING LLC Avaliações 254

O TrustScore é 4.5 de um total de 5

4,3

20 East 39th Street, 10016 New York, NY, US


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very good experience. No problems parking or having the car brought to us when we were ready to leave. The parking attendant was very kind.

Avaliado com 5 de um total de 5 estrelas

The attendant that evening was prompt and helpful, and greeted us during our drop off and pick up. I've continued to use the Icon Parking reservation app for over two years now, never running into an... Ver mais

Avaliado com 1 de um total de 5 estrelas

I specifically searched for parking for oversized vehicles, paid for a reservation. Showed up to the garage and was turned away. 3 other locations that claimed to take oversized vehicles also did no... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I read bad reviews about parking garages in NYC, but we had no trouble here. We reserved the spot online, we were able to drop off right away and pick up 10 hours later without waiting. The location w... Ver mais


Detalhes da empresa

  1. Garagem de estacionamento
  2. Manobrista

Escrito pela empresa

Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.


Informações de contato

  • 20 East 39th Street, 10016, New York, NY, Estados Unidos

  • (212) 599-9024

Infirmação importante

4,3

Excelente

O TrustScore é 4.5 de um total de 5

254 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 79% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Icon Parking

Very good experience. No problems parking or having the car brought to us when we were ready to leave. The parking attendant was very kind.

24 de janeiro de 2026
Avaliado com 1 de um total de 5 estrelas

did not give information about the…

did not give information about the parking charges.. the description is misleading

14 de outubro de 2025
logotipo da Icon Parking  - AFFILIATED PARKING LLC

Resposta da Icon Parking - AFFILIATED PARKING LLC

Gowtham, Thank you for your feedback, and we’re truly sorry for any confusion caused by the description regarding parking charges.

We understand how important clear and accurate information is when planning a visit, and we apologize if the details provided were misleading or incomplete. Your comments have been shared with our team so we can review and improve the way we communicate parking-related information moving forward.

If you have any additional questions or need assistance regarding your visit, please don’t hesitate to reach out. We’re here to help and ensure your experience is a positive one.

Avaliado com 1 de um total de 5 estrelas

The price I booked online was not…

The price I booked online was not honored at location

4 de junho de 2025
logotipo da Icon Parking  - AFFILIATED PARKING LLC

Resposta da Icon Parking - AFFILIATED PARKING LLC

Thank you, Joshua, for reaching out, and I’m sorry to hear that the reservation you booked online was not honored at the location.

That’s definitely not the experience we aim to provide. I’d like to look into this further for you. I'd like to review the booking and work toward a resolution.

I appreciate your patience and look forward to resolving this for you. Someone will reach out to you soon.

Avaliado com 1 de um total de 5 estrelas

I didn’t receive any email for my…

I didn’t receive any email for my reservation but they still charged me for my reservation. I find that to be completely unprofessional typically parking garage send you a QR code via text or email which is what I requested. I didn’t receive either but again I still received a charge on my credit card for the parking. I wound up parking at a different lot what I didn’t receive my confirmation via email so therefore I paid for parking two garages, but only actually parked in one which wasn’t an icon lot.

19 de março de 2025
logotipo da Icon Parking  - AFFILIATED PARKING LLC

Resposta da Icon Parking - AFFILIATED PARKING LLC

Hi Melanie,

Thank you for reaching out to Icon Parking regarding your missing reservation confirmation email.

We truly apologize for the inconvenience this has caused. After reviewing our records, we have confirmed that your reservation was indeed unused. Since it’s unfair to pay for a service you didn’t receive, we have canceled your reservation IP370456. You can expect your refund to be processed within 3-5 business days.

We appreciate your time and hope to have the opportunity to serve you better in the future. Please don’t hesitate to reach out if you need any further assistance.

Best regards,
Your Icon Parking Team

Avaliado com 5 de um total de 5 estrelas

I always have a great experience with…

I always have a great experience with Icon parking . Reserve my spot beforehand usually online on the day of my reservation I pull in show the attendant my reservation and everything is good to go. Never a hassle.

23 de dezembro de 2024
Avaliado com 1 de um total de 5 estrelas

Christmas Eve reservation cancelled without warning

Booked a reservation at your 20 East 39 St location in NYC. The reservation was for 6pm to 9:30pm. Upon arrival attendant said he was closing at 8:30 despite my having a prepaid reservation and the signage said closing was 10pm. He couldn’t push me out quick enough suggesting I find another Icon location who may or may not accept my already paid for reservation. I get closing early on a holiday but then don’t take a reservation. I was left frantically looking for another location which caused me to get my dinner reservation late.

24 de dezembro de 2024
logotipo da Icon Parking  - AFFILIATED PARKING LLC

Resposta da Icon Parking - AFFILIATED PARKING LLC

Good afternoon Paul,

Thank you for contacting Icon Parking. 

Unused reservation IP435414 has been cancelled. 

Please kindly allow 3-5 business days for the refund to reflect on your credit card. 

Best Regards,
Vanessa

Avaliado com 5 de um total de 5 estrelas

I read bad reviews about parking…

I read bad reviews about parking garages in NYC, but we had no trouble here. We reserved the spot online, we were able to drop off right away and pick up 10 hours later without waiting. The location was super convenient, and our car was just as we left it.

15 de dezembro de 2024

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