Icon Parking - CROWNE GARAGE LLCAvaliações 

1.520
O TrustScore é 4.5 de um total de 5

4,5

231 West 48th Street, 231 West 48th Street, 10019 New York, NY, US


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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This is not parking for the Hyatt. I am reminding you this is not parking for the Hyatt if you think you’re parking here and going to the Time New York expect to pay $160 especially airfare over 24 ho... Ver mais

Avaliado com 5 de um total de 5 estrelas

We accidentally reserved Crowne garage which app defaulted to instead of the 40th st Icon location! Our appointment was at NYU Langone 530 1st avenue! Neuro-surgery! The Parking attendant was greatTo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Best parking experience I've ever had in NYC. Covered entry/two street entry/exit. We had a wheelchair accessible van that requires additional space for entry/exit. This location was excellent... Ver mais

Avaliado com 5 de um total de 5 estrelas

When I find myself in the Times Square area, I prefer to use Crowne Garage since I usually stay at the Crowne Plaza. Talk about convenient! You pull up and you're right at the entrance to the hotel.... Ver mais


Detalhes da empresa

  1. Garagem de estacionamento
  2. Manobrista

Escrito pela empresa

Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.


Informações de contato

  • 231 West 48th Street, 231 West 48th Street, 10019, New York, NY, Estados Unidos

  • 212-586-0665

Infirmação importante

4,5

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 76% das avaliações negativas

Normalmente responde dentro de 48 horas

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(1.520)

611 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

This is not parking for the Hyatt

This is not parking for the Hyatt. I am reminding you this is not parking for the Hyatt if you think you’re parking here and going to the Time New York expect to pay $160 especially airfare over 24 hours. We pulled in thinking this was parking for the Hyatt Time, New York, nor is it parking for the grand Hyatt even though the parking garage is underneath the hotel.

2 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Problem with reservation has been resolved . The original problem : Prepaid reservation was not honored…

Updated review. My complaint was acted upon and I am receiving a refund for their mixup of not honoring my reservation. Daniel who helped resolve it was wonderful! I have booked another reservation at same garage tomorrow before our show . …. Keeping my fingers crossed for smooth transaction.
I changed my rating to a 4 from a 1 because issue was resolved but honestly I would have loved not to have the hassle at all.

We had a prepaid parking reservation for $48 and were told there was no record of it when we retrieved our car. We were charged an additional $78 to get our car. I reported to Visa charge card services the additional charge was wrong and we are disputing it!

20 de janeiro de 2026
logotipo da Icon Parking  - CROWNE GARAGE LLC

Resposta da Icon Parking - CROWNE GARAGE LLC

Barbara, thank you for bringing this matter to our attention, and we sincerely apologize for the confusion and frustration surrounding your parking charges.

We understand that you had a prepaid reservation for $48 and were advised at vehicle retrieval that there was no record of it, resulting in an additional $78 charge to release your car. We recognize how upsetting this must have been and completely understand why you chose to dispute the charge with your card issuer.

We are currently reviewing your reservation and transaction details to determine what occurred and to ensure this is addressed appropriately. Please be assured that if the additional charge is found to be in error, it will be resolved accordingly.

Thank you for your patience as we investigate this matter. We appreciate you taking the time to report the issue and regret the inconvenience you experienced. Should you have any supporting documentation, such as your reservation confirmation or receipt, please feel free to share it with us to assist in the review.

Avaliado com 1 de um total de 5 estrelas

No space

Unfortunately, when I arrived at the garage, they did not have any space. They indicated that I was welcome to wait in the street until a car exited. This caused me to have to seek other parking arrangements. If you’re going to accept reservations and pre-payment there should be no question in honoring them.

29 de dezembro de 2024
logotipo da Icon Parking  - CROWNE GARAGE LLC

Resposta da Icon Parking - CROWNE GARAGE LLC

We're sorry to hear about the wait and inconvenience you experienced. At Icon, you should expect nothing less than hassle-free parking, and we appreciate you bringing this to our attention as we are always striving to improve.

Avaliado com 5 de um total de 5 estrelas

The emplacement is perfect

The emplacement is perfect. My room was in crown plaza, the door and the parking are together. My car was there for 5 days. Employees were great.

21 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Best parking experience I've ever had…

Best parking experience I've ever had in NYC.
Covered entry/two street entry/exit.
We had a wheelchair accessible van that requires additional space for entry/exit. This location was
excellent for that.
The attendant was also very helpful and understood the importance of care with such a van. I would highly recommend this garage. While the parking was not inexpensive, it was worth every penny for the location and convenience of traveling with a person with a disability.

26 de dezembro de 2024

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