Icon Parking - PREMIER PARKING LLC Avaliações 481

O TrustScore é 4.5 de um total de 5

4,4

203 E 61th St, 10021 New York, NY, US


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I love Iconparking service and website is really easy to navigate! One Big Annoying Thing is that lately some sites charging another $$15-16 for suv because it is oversized… I hate surprises!... Ver mais

Avaliado com 5 de um total de 5 estrelas

Helpful staff patient and empathetic - I was in NY for a lunch for a friend who passed suddenly and was feeling sad. The attendant noticed and took the time to wish me well and lifted my spirits. It w... Ver mais

Avaliado com 5 de um total de 5 estrelas

I always use the Icon Parking system App prior to coming in to Manhattan. The parking lot locations are numerous and I usually find a lot near where I’m heading. The attendants are cordial and profe... Ver mais

Avaliado com 4 de um total de 5 estrelas

The garage was fine and the attendants very helpful. But ever since you changed you app I have been having problems making a reservation. All my previous information was erased, and although I have re... Ver mais


Detalhes da empresa

  1. Garagem de estacionamento
  2. Manobrista

Escrito pela empresa

Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.


Informações de contato

Infirmação importante

4,4

Excelente

O TrustScore é 4.5 de um total de 5

481 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 76% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Dont Trust this garage …

I was charged an extra $15.00 without being notified. When booked there was no mention of an extra charge. I’ve parked before in other Icon garages with this vehicle and never had to pay extra for a minivan. There’s was no signage as such or mention on the app.

I had no choice but to pay if not I would not get me vehicle. Very disappointed

4 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

This is a great garage

This is a great garage. The workers are respectful and care a great deal for your vehicle. It's always runs smoothly from drop off to pickup. Thank you for your service.

23 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Helpful staff patient and empathetic

Helpful staff patient and empathetic - I was in NY for a lunch for a friend who passed suddenly and was feeling sad. The attendant noticed and took the time to wish me well and lifted my spirits. It was easy to park and my car was ready when I returned to the garage. Convenient location.

18 de outubro de 2025
Avaliado com 1 de um total de 5 estrelas

Extra $43.16 that I was forced to pay to get my car back

I have been a loyal customer of Icon Parking for more than 20 years.

Yesterday, I had a prepaid reservation for

PREMIER PARKING, LLC, Between: 2nd Ave and 3rd Ave, Entrance: 203 E 61th St,
Reservation #IP969609
Parking Ticket # 561546

for (anytime 6am to 10 am) - 3:30pm, for $25.00. Due to terrible traffic getting in from New Jersey, I arrived at 10:30am. The attendant scanned my bar code, and did not say anything about me "being late".

Only when I came to pick up my car, was I told, by the cashier who says his name is Kelvin, that, because I arrived late, I would have to pay again. I was charged $43.16. And, it seems there was no adjustment for the $25.00 I already paid.

It would be a shame, after so many years of me always looking at Icon Parking first when I need to park, for me to park elsewhere from now on for my many trips into New York City.

Please refund the extra $43.16 that I was forced to pay to get my car back.

5 de junho de 2025
logotipo da Icon Parking  - PREMIER PARKING LLC

Resposta da Icon Parking - PREMIER PARKING LLC

Thank you, George, for leaving feedback. We strive hard to make every customer’s experience seamless. The rate you purchased is a discounted Early Bird rate. You must begin parking by the arrival time indicated on your reservation. We advise prior to booking that additional costs may apply if you begin parking after your reservation arrival time.

We appreciate your business and hope to have the opportunity to serve you again in the future.

Avaliado com 1 de um total de 5 estrelas

Paid for my reservation in my app and…

Paid for my reservation in my app and then got charged an extra fee
I will not be using Icon Parking again and recommend others do not as well-thanks

4 de junho de 2025
logotipo da Icon Parking  - PREMIER PARKING LLC

Resposta da Icon Parking - PREMIER PARKING LLC

We’re sorry to hear that your experience didn’t meet expectations.

While we regret to see you go, we appreciate you giving us a try and wish you all the best moving forward. If there’s anything you'd like to share about your experience, we’re always open to hearing how we can improve.

Avaliado com 3 de um total de 5 estrelas

Expensive

I paid in advance to reserve my spot and it wound up costing me more then if I paid without appt.

19 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Efficient

Efficient, professional service - easy in and out with pre-booking. Good facility.

14 de maio de 2025

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