Ever had a distributor where support is absolutely dreadful? Yeah me too.. So I decided to give a chance to a new distributor albeit my hope was a bit lost in having actual proper support.. These guys... Ver mais
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Veja o que dizem as avaliações
These guys are great. A trustworthy distrobutor at a good price. Their infrastrucutre and UI can be a little rudimentary and clunky at times, but they do indeed have excellent, prompt, and persomalize... Ver mais
Very satisfied with Indiemassive! I did an extensive search when trying to choose a distributor and I am happy with my decision. Customer support is there main strength. Always answer within 24 ho... Ver mais
Long response time to emails. Still waiting for my pre-save link. This has been going on for weeks. My track releases next week. Not sure what’s happened, they used to have great customer service. Ve... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The all-in-one independent music ecosystem.
Informações de contato
Holanda
- indiemassive.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good Customer Service
Had an issue with a song I needed to release urgently. I messaged the Customer service and they responded quick and were very helpful.
used the distro platform here for my…
used the distro platform here for my second single! super smooth and everything was up and running in no time
I switched to IndieMassive. My experience so far;
I switched to IndieMassive from a one of the most well known distributors, because I heard good things about their customer service. Just released an album with them, and they were really helpful through out the process.
There were some issues (there is always something that can go wrong) but the difference here with these guys is that, a team member was always on the case, through out the way and got everything resolved, very friendly and very fast.
I was new to their upload portal, but found it easy to learn my way around pretty quickly.
Overall great service. 5/5
I am glad that I switched to IndieMassive and looking forward to do all my future work through them.
Amazing platform
Amazing platform, great team to work with!
good job they work fast and well
Excellent! They truly care about the artist!
As an indipendent artist, releasing a song for the first time, I have to say that I am extremely pleased!! Amazing Customer Experince! The stuff helped answering all my questions and guided me throughout the whole proccess. IndieMassive is going to be my go-to choice when it comes to distributing my music.
Solid customer service!
I recently released an EP of covers with IndieMassive and their support was great. Helped me figure out some of the finer details and were very quick to respond and help. Def recommend!
Great and fast distribution services…
Great and fast distribution services with a lot of options! Their customer care dept. is very helpfull also!
Stellar customer Support!!
IndieMassive helped me with a few questions I had with a new release. Their customer relations was very refreshing.
Amazing direct support!!
Extremely satisfied with IndieMassive.
I'm very satisfied with IndieMassive service and support, and I highly recommend it.
1- The dashboard interface is beautiful, easy and fast. And I like the Genres they have that are not elsewhere, also a lot of options to fill for detailed credits, collaborations and copywrite holders.
2- Moderation is super fast, it only takes a couple of days.
3- Technical support staff are super friendly, considerate, helpful, fast and passionate.
A big thanks for the great efforts they exert in IndieMassive.
Trust & professionalism
Easy, straightforward and fast! These are the things I am searching for, when it comes to distributing my music.
Customer Support is top notch, from start to finish.The guidance provided by the customer's support stuff was helpful and to the point!
Indie massive is the new staple for distribution. Thanks guys!
The new kid on the block is kicking ass.
Distributing with IndieMassive was by far the best experience I've had with any distribution company.
Super straight forward process with no BS.
Customer Support is fantastic - which I can't say about any other distribution company I've tried. They really care about you and your music - and it shows. By artists for artists is really the best way to describe the whole experience.
I wouldn't go back to any other service. Thanks guys!
Absolutely surprised with the attention…
Absolutely surprised with the attention they give, finally a distributor that is not messing around! 100% recommend
The best distribution platform no.1…
The best distribution platform no.1 forever
Great experience!
Didn't think much of it at start and simply joined their service, but after getting a reply within 2 hours on my inquiry I knew I made the correct choice to go with these guys! Great support!
Fast and reliable
I had an issue with my previous distibutor so i decided to give Indiemassive a try, took less than an hour to register and submit my tracks.
I would 100% recommend.
By Artists For Artists
It immediately becomes apparent to anyone who has worked with other distribution platforms in the past that IndieMassive is created and run by artists who care about fellow artists. Having tried several in the past, there's so many with unresponsive customer support or hidden fees that make it clear that they only see artists as customers, but IndieMassive is the only one I've come across that is clearly truly in support of independent musicians, I recommend it to anyone who's serious about their music.
Great distributer overall!
Wanted to try these guys out and I have to say that they are legit! Great customer support, which you can't say for any other distributorer. Great anayltics, and super easy to use UI. Can't recommend more
Easily the most transparent distro out…
Easily the most transparent distro out there. Reliably and their customer service is on point!
These guys are great
These guys are great. A trustworthy distrobutor at a good price. Their infrastrucutre and UI can be a little rudimentary and clunky at times, but they do indeed have excellent, prompt, and persomalized customer service. Their payments are prompt and reliable as well, so what more could you really ask for? I have used a variety of different online distributors and these guys are one of the best. Keep up the good work, IndieMassive!
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