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LawnStarter Avaliações 

7.171
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

This company hires a lot of irresponsible people and pros. Nothing but headaches, and they charge a ridiculous rate for subpar issues and pros who can’t close gates. God forbid you have an issue,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very convenient, they make sure you have someone scheduled and let you know if anything is changing. Quotes seem fair and paying is easy. When I called to talk to customer care when I moved to a new s... Ver mais

Avaliado com 5 de um total de 5 estrelas

I rarely take the time to write reviews, but this lawn care service absolutely deserves it. From start to finish, the attention to detail was outstanding. Every section of the lawn was cut evenly and... Ver mais

Avaliado com 5 de um total de 5 estrelas

MC Landscape Maintenance LLC (Alba) did an excellent job on the yard. The edging was extremely precise which made it evident that the lawn was taking care of by a professional. Also, the lawn was kept... Ver mais

Detalhes da empresa

  1. Serviço de jardinagem

Sobre LawnStarter

Escrito pela empresa

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Escrito pela empresa

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Informações de contato

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 86% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(7.171)

2.232 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Steven is great and easy to work with!

Steven is great and easy to work with!

12 de julho de 2026
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Resposta da LawnStarter

Katie, glad Steven made the process easy — that's exactly the experience we want every customer to have. Thanks for taking the time to leave a review!

Avaliado com 4 de um total de 5 estrelas

Good job

Good job. So glad he came fairly early to avoid rain. This was a follow up from a missed visit which I had to call CS after I did not hear back from pro on that day. I know it is probably hard for the pro to respond.

9 de julho de 2026
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Resposta da LawnStarter

Robyn, glad the timing worked out and he beat the rain! We also appreciate you bearing with us after the missed visit — that's not the experience we want for you, and we're glad we could make it right. Thanks for sticking with us and for the feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent job

Excellent job

9 de julho de 2026
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Resposta da LawnStarter

Patrick, thank you for the fantastic review! We're so glad you had a great experience, and we really appreciate you taking the time to share your feedback. Thanks for choosing us for your lawn care needs!

Avaliado com 1 de um total de 5 estrelas

Patrick Danielle was very…

Patrick Danielle was very unprofessional. Showed up under the influence after canceling 3 times. Littered in my yard didn't even cut my grass . Most unprofessional company experience would not recommend.

8 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very convenient

Very convenient, they make sure you have someone scheduled and let you know if anything is changing. Quotes seem fair and paying is easy. When I called to talk to customer care when I moved to a new state they were very polite and answered all my questions. The app is very easy to navigate and so far I would recommend it to everyone who like a convenient way to get thing around their yard done

8 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am writing to express my extreme…

I am writing to express my extreme disappointment and frustration with the customer service I received from the representatives at LawnStarter regarding the service performed at my property on **July 9, 2026**.

While I appreciate that my lawn was cut, the condition in which my property was left afterward is completely unacceptable. After the mowing was completed, there were grass and mulch clippings scattered throughout my entire front yard. The amount of debris left behind is excessive. Simply walking across my front yard results in grass clippings being tracked back into my home, creating an unnecessary mess that I now have to clean up myself. This is not the level of service I expected when paying for professional lawn care.

When I contacted LawnStarter to explain the issue, I was shocked by the response I received from your customer service representative. Rather than acknowledging my concerns or offering a reasonable solution, I was informed that it would require an **additional charge** to have someone return and clean up the clippings left behind by your crew.

I honestly could not believe what I was hearing. How is it reasonable to expect a customer to pay extra to have a mess cleaned up that was created by the company providing the service? That makes absolutely no sense. A professional lawn service should leave a property looking clean and well-maintained, not create additional work for the customer and then attempt to charge even more to correct it. At no point was I informed that proper cleanup would be considered an additional service, and even if I had been, I would never agree to pay extra for someone to clean up after work they themselves created.

To ensure there is no misunderstanding regarding the condition of my yard, **I have included photographs** that clearly show the amount of grass and mulch clippings left throughout my front lawn. These photos accurately reflect the condition of my property immediately following the service.

What has disappointed me even more than the poor workmanship is the lack of concern shown by your customer service team. Instead of demonstrating accountability or attempting to resolve the issue, I felt as though my concerns were dismissed and I was simply presented with another bill. That is not how customers should be treated.

At this point, I am extremely dissatisfied with both the quality of the lawn service and the customer support I received afterward. Unless this matter is addressed appropriately, I intend to file a formal complaint with the **Better Business Bureau (BBB)** and share my experience on every consumer review platform available, including Google, social media, and other review websites. I believe other potential customers deserve to know about the quality of service and customer support I experienced.

I sincerely hope LawnStarter takes this complaint seriously and chooses to resolve this matter appropriately. I expect a response that reflects accountability and a commitment to customer satisfaction, because the service I received on July 9, 2026, fell well below any reasonable standard of professional lawn care.

10 de julho de 2026
Avaliação não solicitada
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Resposta da LawnStarter

We sincerely apologize for this experience and completely understand your frustration, Ty. Having excessive grass and mulch clippings left scattered throughout your front yard following your July 9th service, to the point where simply walking across your lawn tracks debris into your home, is completely unacceptable. We'll be in touch shortly to discuss options to address your concerns and ensure your satisfaction.

Avaliado com 5 de um total de 5 estrelas

Great service

They asked if I still wanted service when my front yard still looked good and when I told them I just needed the backyard done, they got to work and made it look amazing.

6 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

Unprofessional Behavior

From a text I received after a mediocre cut w/ sections missed and damage to skirting around house…

Jeff C. (Green Visions)
“We'll get you another pro… I don't have time for that redicuousness… I have over 90 accounts. Most of them are four star, full maintenance. Maybe half my accounts are through lawn starter. If you can't afford lawn care, maybe get little Timmy down the road with a push mower.”

26 de junho de 2026
Avaliação não solicitada
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Resposta da LawnStarter

JP, we sincerely apologize for this experience and completely understand your frustration. Receiving a mediocre cut with missed sections and damage to the skirting around your home is unacceptable on its own, but the response you received from Jeff is absolutely inexcusable and does not reflect the values or standards we hold ourselves to in any way. No customer should ever be spoken to with that level of disrespect and condescension, regardless of the circumstances. If you could fill out this short form, it'll help us find your account and reach out to you directly: https://tinyurl.com/yffheyms

Avaliado com 5 de um total de 5 estrelas

Discount caught me ..services/ reasonable rates kept me!

I’m not exactly sure how LawnStarter found me, but their introductory discounted rate convinced me to give them a try—and so far, so good!

I signed up my rental properties first because the pricing was very reasonable. Even without the discount, I think their regular rates are affordable. I was so pleased with the service that I also added my elderly grandmother’s house, so she doesn’t have to worry about finding someone to take care of her yard. Of course, I signed up my own home as well.

The customer service team has been friendly, responsive, and easy to reach. The lawn crews have been professional, courteous, and focused on getting the job done.

My only complaint is that your yard needs to be completely picked up before they arrive. For example, if you leave a bucket or other items in the yard, they won’t mow or weed-eat around them. That’s understandable from a liability standpoint, but it’s something to keep in mind.

Overall, after several rounds of service at all of my properties, I’ve been very happy with LawnStarter and would recommend giving them a try.

9 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Good Service

They communicated well and provided a good service.

6 de julho de 2026
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Resposta da LawnStarter

Andre, good communication goes a long way — glad it made a difference. We appreciate you taking the time to leave a review!

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. People show up when scheduled or communicate the change. Work done is fantastic. Yard looks wonderful and neat.

9 de julho de 2026
logotipo da LawnStarter

Resposta da LawnStarter

LeAnn, sounds like everything came together the way it should — reliable crew, good communication, and a yard you're happy with. That's all we're after. Thanks for taking the time to share this!

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