Customer support is next level: patient, offering suggestions around fit and sizing, simple exchange (actually, return and buying again), occasional free shipping and discounts. With free returns they... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Snabb leverans, fantastiska skor. Jag har i mitt 35åriga liv har enorma problem med att hitta bekväma skor då jag har lite bredare fötter. Lems är de enda skor jag kan ha, jag har inte haft något anna... Ver mais
Great shoes, had them before. Bought some summer hiking shoes, like that I can find barefoot shoes with some sole stiffness for hiking on gravelroads without feeling every pebble. Shipping is a littl... Ver mais
I started wearing barefoot shoes 4 years ago. But I walk my dog on various terrains and I didn't like feeling every stone and branch beneath my feet. Lems was recommended to me as a barefoot-friendly... Ver mais
Detalhes da empresa
Escrito pela empresa
At Lems, our mission has always been to create footwear that puts comfort, natural movement, and foot health first. As we continue to grow, we’re excited to better serve our European customers! We are now shipping directly from our warehouse in Denmark, ensuring faster delivery times, lower shipping costs, and no unexpected customs fees for our EU customers. Whether you're looking for our signature barefoot, zero-drop, and foot-shaped footwear for hiking, casual wear, or adventure, you can now enjoy a smoother and more convenient shopping experience across Europe.
Informações de contato
Hestetangsvej 58, 3520, Farum, Dinamarca
- info@lemsshoes.eu
- lemsshoes.eu
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Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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As pessoas também visitaram
Our favourite shoes!
My husband and I own five pairs of Lems shoes. ;)
They are certainly among the most comfortable shoes you can find. Lems definitely belongs to our favourite brands.
I wasn't sure about the size to choose
I wasn't sure about the size to choose, so I wrote an email to ask for some advice with the measurment of my feet and I got within not more than an hour a replay. I trusted it and bought my lems shoes online and they fit perfectly to my feet. I am very happy with the support I got. And I am very happy the manufacture of these lems shoes. Easy to put on, large enouhg for all my toes, just perfect. Thank you ❤️
J’adore mes Boots Chelsea waterproof
J’adore mes boots Chelsea waterproof pour leur confort, leur souplesse et leur robustesse. Je marche et je monte à cheval avec. Elle se sont patiné avec l’usage et sont très belles. Vraiment des boots barefoot que je recommande. Le prix est justifié par la qualité.
I own two pairs of shoes of Lemsshoes…
I own two pairs of Lemsshoes (primal 3, and primal zen), and I am very happy with them. I wear them pratically all year long, and my feet stay very comfy.
Greatest shoe brand.
Ive been using lems for about 5 years and i can confidently say that they are the best shoe brand ive ever owned. The construction quality is good, materials are top and i love the boot designs. Also, waterproof options are great for winter and rain. They are really waterproof.
Always Perfect Service !
Great products and great costumer…
Great products and great costumer assistance. Nothing to regret.
My feet has been living in to narrow…
My feet has been living in to narrow shoes all my life and there has been few alternatives of spaceious shoes, size 14.
This is a whole new deal. What a relief for my feet. Thanx
Never walk in better shoes!
Wrong size, paid return shipping, refund only after significant pressure
I ordered shoes which I had to return because they run about one size smaller compared to other European brands (size 42 felt closer to a 41).
I returned the shoes more than three weeks ago and I am still waiting for my refund. I also had to pay the return shipping myself.
What frustrates me most is that I am currently out of pocket for both the product and the return, with no refund received so far. Communication was quick and responsive before the return but stopped completely afterwards.
The lack of response and the long delay are now making me concerned about whether I will receive my refund at all.
Based on my experience, I cannot recommend this store.
Update: I have since received my refund, but only after significant pressure and more than three weeks after returning the shoes. I also had to bear the return shipping costs myself, despite the shoes running significantly smaller than stated.
To be fair: the company did reply quickly to emails. However, after I returned the shoes, all communication stopped – no updates, no status on my refund, nothing. Only when I followed up did I receive a quick reply again – but with nothing more than: "we have not received your return yet" and "when we do we will credit it."
In the same email, the company then wrote: "Please consider removing the Trustpilot review as it is not true, as we have replied to every email you sent promptly, and then I can credit you before we receive the shoes back."
So: first, unable to refund without receiving the shoes in Denmark. Then, suddenly able to refund early – but only if the review was removed. I declined. The refund eventually came – but only after I set a deadline and applied significant pressure. Their public reply to this review does not mention any of this.

Resposta da Lemsshoes.eu
Bequem auf allen Wegen
die Trail Schuhe sehr bequem und die Lieferung prompt. Einziger minus Punkt sind die Schnürsenkel, die wenn man alle Ösen nützt, zu kurz sind. An der falschen Ecke gespart.
Skorna blev nya favoriterna
Skorna blev nya favoriterna, smidigt att beställa och få hem dem.
Hej ,
Hej ,
Jag returnerade mina skor för ca 2 veckor sedan då skorna inte passade och har sedan dess inte hört ngt från er .
Jag väntar på att få mina pengar tillbaka från er så vi kan få ärendet ur värden .
Hälsningar
Erna Karlsson

Resposta da Lemsshoes.eu
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