Make sure you order the right items. I am struggling to get a response from them regarding a refund. They don’t answer the emails and the phone calls.
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Veja o que dizem as avaliações
Bought a quite expensive flexible rubber profile for my new laminate floor. Item arrived and at first seemed perfect, very difficult to unravel 3 metres of this stuff and check it….. Anyway first met... Ver mais
Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately rese... Ver mais
First time came across this merchant as they carry a product that I was looking for. Called them to confirm the specification, line was engaged yet they called back 2 minutes later! Clarified the deta... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Mafson Limited offers an extensive range of Stair Nosing, Door Thresholds, Anti-Slip Paints, Anti-Slip Commercial & Domestic Mats.
Informações de contato
70 Sandringham Road Doncaster, DN2 5HZ, Doncaster, Reino Unido
- 01143609100
- sales@mafson.co.uk
- mafson.co.uk
2,2
Ruim
213 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 68% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wood Effect Plastic Pvc Corner 90 Degree Angle Trim
Excellent product and super quick delivery. Well packaged.
28 de fevereiro de 2023
The items came bent in the post
The items came bent in the post. So couldn’t be used.
22 de fevereiro de 2023
delivered to wrong place and not…
delivered to wrong place and not express delivery !
27 de fevereiro de 2023
YOU FAILED TO DELIVER MY ORDER AND WHEN…
YOU FAILED TO DELIVER MY ORDER AND WHEN I QUERIED IT, THEN DEIGNED TO TELL ME THAT MY ORDER WAS NOT COMING AND OFFERED AN ALTERNATIVE. I ACCEPTE YOUR ALTERNATIVE AND THEN HEARD NO MORE. I HAD TO PHONE YOUR OFFICE TO FIND OUT WHAT WAS HAPPENING. THE ITEM DID ARRIVE BUT THE HASSLE WAS UNNECESSARY CAUSED BY A LACK OF COMMUNICATION
27 de fevereiro de 2023
Excellent and brilliant
25 de janeiro de 2023
Door threshold exactly as described
Door threshold exactly as described. Highly recommended
1 de fevereiro de 2023
Pleasant experience ordering from Mafson
Had a good experience when ordering from Mafson. I've had to amend my order and get an entirely different product so I had to make a new order. Got the refund for the first order after a few days and the products from the 2nd order delivered on time.
9 de janeiro de 2023
Very good service
Product dispatched quickly and very well protected with packaging
12 de janeiro de 2023
Excellent company to deal with
Excellent company to deal with. One item we ordered was delayed due to supplier issues, we were notified straight away via email. Will definitely order again
4 de janeiro de 2023
Resent correct item immediately when…
Resent correct item immediately when they realised it was the wrong size initially delivered. Thank you!
5 de janeiro de 2023
Resposta da Mafson Limited
We try our best to satisfy our customers.
Great customer support
Very helpful after I made a mistake placing order with no house number 😅
12 de janeiro de 2023
Products arrive on time great quality
Products arrive on time great quality. gonna order again definately.
14 de dezembro de 2022
Avaliação não solicitada
Great service and delivered on time
ordered and delivered
1 de dezembro de 2022
Avaliação não solicitada
I received my item on time I m really…
I received my item on time I m really satisfied
10 de dezembro de 2022
Avaliação não solicitada
I paid extra for express delivery and 1…
I paid extra for express delivery and 1 week later i still haven't received anything, having been told i would receive it 2 days ago
9 de dezembro de 2022
Resposta da Mafson Limited
We really apologize for the inconvenience. As the package left us it's all up to courier then. We can only track them and push them for delivery in time.
Product arrived quickly and looks great…
Product arrived quickly and looks great although have yet to fit it
3 de dezembro de 2022
Resposta da Mafson Limited
Appreciated for your feedback.
What more could you ask for...
We were looking for a long Threshold bar and found Mafson had just the thing. I wanted a narrower width however after a phone call that was fine with them. It arrived the next day. So, brilliant friendly service. What more could you ask for.
18 de novembro de 2022
Avaliação não solicitada
Resposta da Mafson Limited
Thank you for the feedback.
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