Make sure you order the right items. I am struggling to get a response from them regarding a refund. They don’t answer the emails and the phone calls.
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Veja o que dizem as avaliações
Bought a quite expensive flexible rubber profile for my new laminate floor. Item arrived and at first seemed perfect, very difficult to unravel 3 metres of this stuff and check it….. Anyway first met... Ver mais
Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately rese... Ver mais
First time came across this merchant as they carry a product that I was looking for. Called them to confirm the specification, line was engaged yet they called back 2 minutes later! Clarified the deta... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Mafson Limited offers an extensive range of Stair Nosing, Door Thresholds, Anti-Slip Paints, Anti-Slip Commercial & Domestic Mats.
Informações de contato
70 Sandringham Road Doncaster, DN2 5HZ, Doncaster, Reino Unido
- 01143609100
- sales@mafson.co.uk
- mafson.co.uk
2,2
Ruim
213 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 68% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service.
Excellent customer service.
Allan was very helpful to get my order sorted. Will definitely recommend it.
16 de novembro de 2022
Avaliação não solicitada
Resposta da Mafson Limited
Thank you for your kind words. Appreciate your feedback.
No delivery communication
No delivery communication. £10 for and over a week and still not arrived. Avoid this company if you seek quick efficient service.
9 de novembro de 2022
Resposta da Mafson Limited
Thank you for the feedback.
Faster than expected delivery great…
Faster than expected delivery great quality underlay for a great price
Very good service
26 de outubro de 2022
The paint can in a box wrapped in a…
The paint can in a box wrapped in a bag, the paint had spilt all over the bag.
10 de outubro de 2022
Fabulous prompt service
Fabulous prompt service, securely packaged. Just what we needed to finish the flooring, superb door bars. Thoroughly recommend!
7 de outubro de 2022
I ordered for 13 pcs of anti-slip for…
I ordered for 13 pcs of anti-slip for stair case and you sent only 6. I have called and I haven’t got any tangible reason for this your behaviour. I am still waiting for the remaining 7 pcs.
6 de outubro de 2022
Internal door threshold plate
Product delivered next day and packaged well. Would definitely use this supplier again
5 de outubro de 2022
Fast delivery and excellent product
28 de setembro de 2022
Staying warm without added gas costs
With the increasing cost of Gas & Electricity, I have decided to try a different method of staying warm during the winter months. I purchased this for my partner and she is absolutely delighted with the product, so much so that I will purchase a mans version for myself although I have tried hers on and it fits me perfectly so I will probably buy one for myself.
17 de setembro de 2022
Customer Service
My review is on the excellent Customer Service I received from Mafson. The product I ordered was out of stock, although the website said it wasn’t, and I was contacted the next day with an upgrade for the same price. The item was delivered the next day too at no additional cost. Fantastic service and very grateful. Thank you.
21 de agosto de 2022
Easy to order and quick to deliver
Easy to order and quick to deliver. Packaged reasonably well but rain had ruined some of the paper wrap. Luckily the black painted angle trim was OK.
Perhaps cling film it first.
12 de agosto de 2022
Fast and efficient
7 de agosto de 2022
The service was excellent
The service was excellent and I received my good very quickly.
5 de agosto de 2022
High quality with fast delivery.
5 de agosto de 2022
Extremely Quick Service
Extremely Quick Service, they stock Quality items, always in stock,
3 de agosto de 2022
Quick delivery but watch out for colours.
Goods arrived quickly, however the colour references on the website look very different live. Hence I needed to return. Wasn't happy to pay return postage since the colour variation wasn't my fault.
2 de agosto de 2022
Excellent quality
We needed some anti-slip mats for our father's flat to help keep him safe. Mafson had the best selection of sizes and colours. The mats arrived quickly and as described. We've even ordered another.
1 de agosto de 2022
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