Manta Sleep Avaliações 485

O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I bought a Manta Sleep eye mask for my husband for Christmas and he's loved it every day since. We've washed it a few times and during the most recent wash we experienced a quality issue with the eye... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Die Manta Sleep Schlafmaske hat meinen Schlaf wirklich deutlich verbessert. Die Maske sitzt angenehm weich, ohne zu drücken, und verdunkelt komplett – selbst bei Tageslicht oder auf Reisen. Besonder... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been using manta for a little while now and it’s made a huge difference in my sleep quality. The material is super soft and comfortable, and it blocks out light really well without feeling too ti... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

AMAZING PRODUCT. From a product standpoint 5 STAR. Giving an overall rating of 3 because only 1 of the two masks I ordered arrived. Still waiting on resolution from the other mask. The mask does n... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

Manta Sleep is the world's #1 sleep accessory brand, with 2+ million happy customers worldwide. We know how frustrating it is when you can't get a good night's sleep. So we've spent the last 10+ years building sleep masks and accessories that change the game for light sleepers. And to ensure 100% satisfaction, we offer a 60-day money-back guarantee worldwide, with free and easy returns.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

485 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Courier didn't deliver my product to me despite marking it as delivered. Manta immediately shipped a new one out which arrived promptly.

3 de março de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for sharing your experience. While delivery issues are outside our control once a package leaves our facility, we’re always here to make it right when something goes wrong.

We’re glad our team could quickly get a replacement on the way and ensure it reached you promptly. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

I like my Manta pro sleeping mask

I like my Manta pro sleeping mask. It is different from a conventional sleep mask. The mask does not put pressure on my eyes and blocks out light at my nose bridge. I find it comfortable to sleep with it on my face.

3 de março de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for the great feedback! We’re glad you’re enjoying your Manta PRO Sleep Mask and noticing the difference, especially the zero eye pressure and full blackout around the nose bridge.

Comfort and complete darkness are exactly what we design for, so it’s great to hear it’s working well for you. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Replaced and old silk model.-Bought…

Replaced and old silk model.-Bought this sleep mask for my wife. She had an old silk model that she had used forever. She loves this one and pledges to take care of it.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

We love hearing this, thank you for sharing! It’s great to know the new mask is a worthy replacement for her longtime silk favorite.

Wishing her many more years of great sleep ahead, and we truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

This is my second purchase from them

This is my second purchase from them. I have migraines and these sleep masks help so much.

7 de fevereiro de 2026
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you so much for your continued support. We’re really glad to hear the masks have been helpful for you, especially when it comes to managing migraines. That means a lot to us.

Wishing you many more restful, comfortable nights ahead.

Avaliado com 1 de um total de 5 estrelas

Waste Waste Waste. Shame on you, Manta BS

Umm what is the difference between this and the 184820814 other white noise sound machines on the market...nothing except the pricetag. Waste of money and high hopes. TBH the sound machines on amazon are far superior.

31 de outubro de 2025
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for sharing your honest feedback. Our white noise machine is intentionally designed with carefully engineered, non-looping sounds and hardware built specifically for consistent, high-quality sleep audio. We understand there are many options on the market, and preferences can vary.

If you’re open to it, we’d be happy to learn more about your experience and see if there’s anything we can do to help. Feel free to reach out to us at support@mantasleep.com.

Avaliado com 5 de um total de 5 estrelas

Excellent customer support!

Excellent customer support!

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for the great feedback! We’re thrilled to hear you had an excellent experience with our customer support team. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Incredible customer support

I purchased a previous gen mask and after wearing it for two months, I didn't like it, and wanted to get a new one. Well, not only did they refund my money, but they had me keep the old one! Perfect service.

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for the incredible feedback! We’re glad our team could make the process simple and helpful while you found the right fit.

It means a lot to hear you had such a positive experience. We truly appreciate your support and for giving Manta Sleep a try.

Avaliado com 5 de um total de 5 estrelas

Eye mask is good

Eye mask is good. Sound machine is fantastic!I would buy both again.

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for the great feedback! We’re glad you’re enjoying the sleep mask, and love hearing that the white noise machine is a standout for you.

It means a lot that you’d buy both again. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Great customer service @ high product…

Great customer service @ high product quality, reasonable price.

22 de fevereiro de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for the kind words! We’re glad you’re happy with both the product quality and the support you received. Providing great value and reliable customer care is always our goal. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Top Tier Customer Support

My white noise machine stopped working and customer support quickly got a replacement out to me. Have been using this and the sleep mask for years and cant imagine sleeping without them.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for the great feedback! We’re glad our team could quickly get a replacement white noise machine out to you and keep your sleep routine uninterrupted.

It means a lot to hear you’ve been using our products for years and can’t imagine sleeping without them. We truly appreciate your continued support.

Avaliado com 5 de um total de 5 estrelas

Excellent customers service

I had ordered two masks, and after several tries, concluded that we were not a good fit. This has nothing to do with the quality of the product but more with my very 'messy' way of sleeping. I shared my concern with a customer service representative who offered a refund. We had a very honest, friendly, constructive email exchange. I could really feel that they are genuinely interested in their customers' satisfaction.

22 de fevereiro de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for the thoughtful review. We appreciate you giving the masks a genuine try and sharing such honest feedback. Sleep styles can be very personal, and we’re glad our team could make the experience constructive and straightforward.

It means a lot to hear that you felt supported and valued, that’s exactly what we aim for. Thank you for your kind words and for giving Manta Sleep a chance.

Avaliado com 4 de um total de 5 estrelas

Customer service experience

I bought the bestseller bundle and after about a month of wearing the pro sleep mask, I realise it wasn't for me. I emailed asking about returning just that one mask as the other two were working great for me. They processed the refund for that particular eye mask and said for avoiding inconvenience I could keep it and gift it if I so pleased. Really happy with their customer service experience.

22 de fevereiro de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for sharing your experience! We’re glad the Bestseller Bundle is working well overall and that our team could make the return process for the PRO mask simple and convenient.

We truly appreciate your kind words about our customer service and your support, it means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Solid support experience

I purchased the Manta SOUND Sleep Mask and ultimately realized it wasn’t the right fit for me as a side sleeper. The Bluetooth components ended up pressing on my ears after a few weeks.

That said, I was genuinely impressed with Manta’s customer support. They responded quickly, clearly explained my options under the guarantee, and handled everything professionally and efficiently. Erica was especially responsive and easy to work with, which made the process straightforward and stress free.

While this particular model didn’t work for me, the overall experience left a positive impression. I’m actually considering trying a different version to see if it’s a better fit.

Customer service like that goes a long way.

25 de novembro de 2025
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for the thoughtful review. The Manta SOUND Sleep Mask is designed with ultra-thin, adjustable speakers to support side-sleep comfort, but fit and feel can still vary depending on individual sleep position and preferences. That’s exactly why we offer different models, to help everyone find their ideal setup.

We’re especially glad to hear that one of our Customer Success Agents made the process smooth and straightforward. That’s exactly the experience we aim to provide. If you decide to try another version, we’re confident we can help you find one that’s a better fit.

Thanks again for your support.

Avaliado com 5 de um total de 5 estrelas

Game Changer absolutely

Game Changer-Truly a wonderful nights sleep now. Fits great and super comfortable. Highly recommend.

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Love hearing this, thank you! We’re thrilled the mask has been a game changer for your sleep and that you’re finding it comfortable and a great fit. We truly appreciate the recommendation and your support.

Avaliado com 5 de um total de 5 estrelas

There Are Good Folks Left Out There

After my experience with them, I am a forever Manta Sleep customer. Not only are their products quality, but their customer service is phenomenal. My house burned and we lost everything, including a Manta noise machine I had never gotten to use. I contacted the company and they sent me a new one free of charge. There really are still good folks out there.

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for sharing your story. We’re truly grateful for your kind words and honored to have been able to help in a small way during such a difficult time. Your support means a lot to our team, and we’re glad to have you as part of the Manta Sleep community.

Avaliado com 2 de um total de 5 estrelas

I really want to love my manta sound… but!

I really want to love my manta sound mask. I've had my eye on one for ages after going through various amazon equivalents.. my partner saw me looking longingly at one online and he gifted it to me as a christmas present. I am a super light sleeper so its a really thoughtful and useful gift. I got it, I used it for a week, fab all round. Then it came to charging it. It would not charge at all. Gutting. I wrote manta sleep an email detailing how it had given me a me a renewed sleep experience but needed a replacement due to my mask being faulty. They responded quickly with some troubleshooting tips which I tried... but to no avail. So I emailed them back. No response. I emailed again, perhaps they'd missed my email over the busy period. Nothing. As of writing this review, I have emailed a third time but I am extremely disappointed with the customer service levels here. Manta offer a no quibble return ( which i dont even want, I just want a sleep mask that I can charge and use!) I feel I am having to put so much effort in just to get a faulty product sorted out that was bought a little over 2 months ago.
Sort it out Manta. I trusted you.

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for sharing this feedback. We’re glad to hear the Manta SOUND Sleep Mask made such a positive difference to your sleep, but this follow-up experience is not the standard we aim to provide. Our team is always here to make sure faulty products are resolved quickly and with as little effort as possible.

Could you please provide your order number so we can locate your details and sort this out for you right away? We’ll make sure you’re taken care of.

Avaliado com 1 de um total de 5 estrelas

I ordered the Manta PRO sleep mask

I ordered the Manta PRO sleep mask, it lasted about 8 months, then the velcro securing the cups to the band stopped working. My boyfriend has the standard one, which has a different velcro - normal velcro, and it's in better shape. Save your money, either buy the cheapest one, or, "myhalos" sleep mask on amazon is my preferred sleep mask. Better full blackout

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for sharing your feedback and for giving the Manta PRO Sleep Mask a try.

The adjustable hook-and-loop closure on the strap is designed to provide a fully personalized fit, and all of our masks are made with high-quality materials to ensure they last longer than most alternatives on the market. With regular use, factors like frequency, care, and environment can naturally impact how materials wear over time.

Manufacturing defects typically appear within the first six months, which is why our warranty is structured around that timeframe to make sure every customer is supported. After extended daily use, components may simply be experiencing normal wear.

If you’d like our team to take a closer look at your mask, we’re happy to help — just reach out with your order details.

Avaliado com 5 de um total de 5 estrelas

Love the product

Love the product. I'm a side sleeper, and a light sleeper. Almost anything wakes me up so I needed a comfortable sleep mask that could keep up sounds/music and still let me lay my head flat.

I recently purchased the Gen 2 sleep mask after my dog ate my Gen 1. The new Gen 2 fixed a lot of the design problems with Gen 1. However, they seem to be finicky with charging. My first one just stopped charging. I submitted a form on the website and the first message I got was the product was on its way. Customer service was responsive, friendly, and want to ensure I was satisfied.

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

We love hearing that the Manta SOUND Sleep Mask (New Gen) is delivering for you, especially as a side and light sleeper. That’s exactly what it’s built for: zero pressure, total blackout, and comfort that lasts all night.

For clarity, the mask includes a built-in NTC thermistor safety feature, which allows charging only within a 0–45°C temperature range. If the room is too cold or too warm, charging may temporarily pause. It’s a built-in safeguard designed to protect the battery and extend the life of your mask.

We’re also glad our Customer Success Team was able to step in quickly. Taking care of our customers is a top priority. If you ever need help troubleshooting or have questions, you can reach us anytime at support@mantasleep.com
.

Avaliado com 5 de um total de 5 estrelas

Great customer service

The earplugs didn't work for me (not enough sound isolation) but when I reached out to support got a super quick and friendly response to help with my return.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you for sharing your experience. While the earplugs weren’t the right fit for your needs, we’re glad our team could provide a quick and friendly return experience. We truly appreciate your feedback and support.

Avaliado com 5 de um total de 5 estrelas

THE BEST sleep masks

THE BEST sleep masks, hands-down!
That is, it nothing else to add.

13 de outubro de 2025
logotipo da Manta Sleep

Resposta da Manta Sleep

Thank you so much for the amazing feedback! We’re thrilled to hear you think our sleep masks are the best. We truly appreciate your support.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais