I bought a Manta Sleep eye mask for my husband for Christmas and he's loved it every day since. We've washed it a few times and during the most recent wash we experienced a quality issue with the eye... Ver mais
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I bought a Manta Sleep eye mask for my husband for Christmas and he's loved it every day since. We've washed it a few times and during the most recent wash we experienced a quality issue with the eye... Ver mais
A empresa respondeu
Die Manta Sleep Schlafmaske hat meinen Schlaf wirklich deutlich verbessert. Die Maske sitzt angenehm weich, ohne zu drücken, und verdunkelt komplett – selbst bei Tageslicht oder auf Reisen. Besonder... Ver mais
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I’ve been using manta for a little while now and it’s made a huge difference in my sleep quality. The material is super soft and comfortable, and it blocks out light really well without feeling too ti... Ver mais
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AMAZING PRODUCT. From a product standpoint 5 STAR. Giving an overall rating of 3 because only 1 of the two masks I ordered arrived. Still waiting on resolution from the other mask. The mask does n... Ver mais
A empresa respondeu
Manta Sleep is the world's #1 sleep accessory brand, with 2+ million happy customers worldwide. We know how frustrating it is when you can't get a good night's sleep. So we've spent the last 10+ years building sleep masks and accessories that change the game for light sleepers. And to ensure 100% satisfaction, we offer a 60-day money-back guarantee worldwide, with free and easy returns.
Estados Unidos
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Excellent customer service. Courier didn't deliver my product to me despite marking it as delivered. Manta immediately shipped a new one out which arrived promptly.

Resposta da Manta Sleep
I like my Manta pro sleeping mask. It is different from a conventional sleep mask. The mask does not put pressure on my eyes and blocks out light at my nose bridge. I find it comfortable to sleep with it on my face.

Resposta da Manta Sleep
Replaced and old silk model.-Bought this sleep mask for my wife. She had an old silk model that she had used forever. She loves this one and pledges to take care of it.

Resposta da Manta Sleep
This is my second purchase from them. I have migraines and these sleep masks help so much.

Resposta da Manta Sleep
Umm what is the difference between this and the 184820814 other white noise sound machines on the market...nothing except the pricetag. Waste of money and high hopes. TBH the sound machines on amazon are far superior.

Resposta da Manta Sleep
Excellent customer support!

Resposta da Manta Sleep
I purchased a previous gen mask and after wearing it for two months, I didn't like it, and wanted to get a new one. Well, not only did they refund my money, but they had me keep the old one! Perfect service.

Resposta da Manta Sleep
Eye mask is good. Sound machine is fantastic!I would buy both again.

Resposta da Manta Sleep
Great customer service @ high product quality, reasonable price.

Resposta da Manta Sleep
My white noise machine stopped working and customer support quickly got a replacement out to me. Have been using this and the sleep mask for years and cant imagine sleeping without them.

Resposta da Manta Sleep
I had ordered two masks, and after several tries, concluded that we were not a good fit. This has nothing to do with the quality of the product but more with my very 'messy' way of sleeping. I shared my concern with a customer service representative who offered a refund. We had a very honest, friendly, constructive email exchange. I could really feel that they are genuinely interested in their customers' satisfaction.

Resposta da Manta Sleep
I bought the bestseller bundle and after about a month of wearing the pro sleep mask, I realise it wasn't for me. I emailed asking about returning just that one mask as the other two were working great for me. They processed the refund for that particular eye mask and said for avoiding inconvenience I could keep it and gift it if I so pleased. Really happy with their customer service experience.

Resposta da Manta Sleep
I purchased the Manta SOUND Sleep Mask and ultimately realized it wasn’t the right fit for me as a side sleeper. The Bluetooth components ended up pressing on my ears after a few weeks.
That said, I was genuinely impressed with Manta’s customer support. They responded quickly, clearly explained my options under the guarantee, and handled everything professionally and efficiently. Erica was especially responsive and easy to work with, which made the process straightforward and stress free.
While this particular model didn’t work for me, the overall experience left a positive impression. I’m actually considering trying a different version to see if it’s a better fit.
Customer service like that goes a long way.

Resposta da Manta Sleep
Game Changer-Truly a wonderful nights sleep now. Fits great and super comfortable. Highly recommend.

Resposta da Manta Sleep
After my experience with them, I am a forever Manta Sleep customer. Not only are their products quality, but their customer service is phenomenal. My house burned and we lost everything, including a Manta noise machine I had never gotten to use. I contacted the company and they sent me a new one free of charge. There really are still good folks out there.

Resposta da Manta Sleep
I really want to love my manta sound mask. I've had my eye on one for ages after going through various amazon equivalents.. my partner saw me looking longingly at one online and he gifted it to me as a christmas present. I am a super light sleeper so its a really thoughtful and useful gift. I got it, I used it for a week, fab all round. Then it came to charging it. It would not charge at all. Gutting. I wrote manta sleep an email detailing how it had given me a me a renewed sleep experience but needed a replacement due to my mask being faulty. They responded quickly with some troubleshooting tips which I tried... but to no avail. So I emailed them back. No response. I emailed again, perhaps they'd missed my email over the busy period. Nothing. As of writing this review, I have emailed a third time but I am extremely disappointed with the customer service levels here. Manta offer a no quibble return ( which i dont even want, I just want a sleep mask that I can charge and use!) I feel I am having to put so much effort in just to get a faulty product sorted out that was bought a little over 2 months ago.
Sort it out Manta. I trusted you.

Resposta da Manta Sleep
I ordered the Manta PRO sleep mask, it lasted about 8 months, then the velcro securing the cups to the band stopped working. My boyfriend has the standard one, which has a different velcro - normal velcro, and it's in better shape. Save your money, either buy the cheapest one, or, "myhalos" sleep mask on amazon is my preferred sleep mask. Better full blackout

Resposta da Manta Sleep
Love the product. I'm a side sleeper, and a light sleeper. Almost anything wakes me up so I needed a comfortable sleep mask that could keep up sounds/music and still let me lay my head flat.
I recently purchased the Gen 2 sleep mask after my dog ate my Gen 1. The new Gen 2 fixed a lot of the design problems with Gen 1. However, they seem to be finicky with charging. My first one just stopped charging. I submitted a form on the website and the first message I got was the product was on its way. Customer service was responsive, friendly, and want to ensure I was satisfied.

Resposta da Manta Sleep
The earplugs didn't work for me (not enough sound isolation) but when I reached out to support got a super quick and friendly response to help with my return.

Resposta da Manta Sleep
THE BEST sleep masks, hands-down!
That is, it nothing else to add.

Resposta da Manta Sleep
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