From the very start to the finish the whole team were amazing. They were all very helpful and gave us good advice and were happy to make any changes we asked for. Our outdoor kitchen is amazing; all o... Ver mais
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Veja o que dizem as avaliações
There was a delay in my order due to the product being discontinued but outdoor domain Did everything they could to rectify the problem. Offered the next better bbq at no extra charge and had it shi... Ver mais
We wanted a new barbeque and had selected a Quasar 6 burner model. Several nearby retailers sold it but were either out of stock or were unable to provide delivery. By accident I came across Outdoors... Ver mais
Purchased a Fontana Forni Mangiafuoco pizza oven from Outdoors Domain in late 2021. Less than three years later and the spark arrestor is collapsing as the spacers were clearly made of mild s... Ver mais
Detalhes da empresa
Sobre Outdoors Domain
Informação fornecida por fontes externas variadas
About us
Outdoors Domain is an Australian owned and operated business that has been offering our customers quality products and exceptional service since 2008 in-store and 2010 online at OutdoorsDomain.com.au. Our retail outlet and offices are located in Melbourne's eastern suburbs and are staffed by a dedicated team who all enjoy and share a love of the great outdoors.
Our credo is simple, we aim to provide you with a seamless and secure online shopping experience, with access to a massive range of products, all at great prices, which you can view and buy from the comfort of your home. We dispatch 99% of orders within 24 hours and offer exceptional customer service that does not stop once we receive payment.
We're 100% Australian owned & operated We're an experienced online retailer with more than 10,000 satisfied customers We promise exceptional customer service from friendly and professional staff We dispatch 99% of orders in 24 hours We have service agents Australia-wide
Informações de contato
28 Lionel Road, 3149, Mount Waverley, Austrália
- 1300 794 839
- info@outdoorsdomain.com.au
- outdoorsdomain.com.au
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What an amazing experience we had with Outdoor Domain.
From the very start to the finish the whole team were amazing. They were all very helpful and gave us good advice and were happy to make any changes we asked for. Our outdoor kitchen is amazing; all our family and friends love it. We were kept update to date every step of the way; they were on time with delivery and installation. Would totally recommend using Outdoor Domain.
Friendly knowledgeable staff who went…
Friendly knowledgeable staff who went the extra mile always with a smile. Great range of products and great prices.
Still waiting for a response on fixing…
Still waiting for a response on fixing the pizza oven. One email about do we have battery in correct, sent reply and have had no response.
Staff are always friendly and very…
Staff are always friendly and very helpful
Recommend this seller
Product exactly as described which was promptly shipped I would recommend this seller
Chris and his team were great to deal…
Chris and his team were great to deal and accommodating with some questions we had
Great sales team
Sales team had expert product knowledge.
Great price.
Delivery driver went above and beyond to help.
Excelled in rectifying the problem
There was a delay in my order due to the product being discontinued but outdoor domain Did everything they could to rectify the problem. Offered the next better bbq at no extra charge and had it shipped from Melbourne as fast as they could, even let us pick it up a bit after hours as we were late due to traffic. Excellent communication and care to customers.
Thanks
Amy
Excellent product and service
Excellent product and service.
1 stop shop for your outdoor area.
Highly recommended
Quality Outdoor Kitchen and great customer service …
Rozi at Outdoors Domain was extremely helpful in our early enquiries and in guiding us through the Outdoor Kitchen and BBQ options when we visited the showroom. We elected to do a self assemble which is very doable if you are a bit handy and have time not to rush. Our only hiccup was some missing bolt fittings on the bottom of the BBQ (factory issue) which meant we could not screw in the levelling legs, however Outdoor Domain organised for their installers to come out and rectify the issue with mounting blocks (which are probably more stable). Very happy with the end result!
Great Service
Really impressed with their customer service.
Jon has been extremely helpful offering great customer service through the entire process, order, shipping, post sales.
Definitely reccomend.
It was really easy to order what I…
It was really easy to order what I wanted online and it was delivered within a few days. Unfortunately I had been sent the wrong product but it was easy to lodge a query using the online chat form and I soon received a reply from a staff member Jonathan. He was very helpful and arranged for the correct product to be sent out and I received this just in time for Christmas. Overall great service to rectify the mistake.
New barbeque purchase
We wanted a new barbeque and had selected a Quasar 6 burner model. Several nearby retailers sold it but were either out of stock or were unable to provide delivery. By accident I came across Outdoors Domain. They had stock, could provide delivery (at reasonable cost), and in a short period. Rachael took my details over the phone, promised to call me back, and did so, matching the best price we had been offered. Delivery was made as promised .
Very happy 😊
Super helpful staff (thank you Jon!). The items arrived as described and on time. Was a very pleasant experience :)
Staff very helpful…..
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