Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Placed two bedding orders and had multiple faults – two pillow cases (replaced), a fitted sheet with stitching coming apart, and a duvet cover where the zip failed after just over a year. I'd... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

After one night grey pillow case has permanent dark oily mark from my head. Can't leave it on display and customer services have since ignored my further communication after suggesting I wash them fir... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been using this bedding for more than 2 years now and absolutely love it. I have two complete sets plus pillows and duvet, it's the most comfortable bedding to sleep on, so silky soft, better th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy to order, a lot cheaper than some other companies and wow so lovely to sleep on, I have a wool duvet and mattress topper which are just amazing but were being done an injustice by having a cotton... Ver mais

Detalhes da empresa

  1. Loja de Roupas de Cama

Escrito pela empresa

Paragon Bamboo is a young and innovative company with decades of experience behind it. The company was created and launched in 2018 to design and manufacture innovative, premium quality products from an organic, sustainable and renewable natural resource – products which, at the end of their useful life, can be composted, therefore our products are helping to reduce landfill. An exhaustive testing criterion on fabrics from across the globe resulted in a comprehensive range which currently includes 100% bamboo bed linen, duvets, mattress protectors, bamboo pillows with a 100% bamboo filling and bamboo towels. But our thirst for organic and recyclable innovation has not stopped, we continue to test and explore new concepts which will result in our range of bamboo products continuing to grow. We aim to meet the growing demand for recyclable and compostable fabrics. All of the bamboo we use in our fabrics is organically grown without the need for additional water and without the use of pesticides and fertilizers. All of the bamboo fabric used in making our products meets the OEKO-TEX Standard 100 product class, making our products suitable for infants as well as adults.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

129 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 11% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

So soft and such lovely colours.

So soft and such lovely colours.
My son was having problems with cotton being itchy, so we thought we would try bamboo and he was delighted by the range of colours. We got samples first and now have a sheet and pair of pillowcases.
Disappointed that something comes in black but I was unable to find out what it is. Very high prices so I hope this stuff will wear well. So far, so soft and comfy. I like the satiny finish too.

17 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bamboo Throw

We had this bamboo throw at a hotel that we recently stayed at. It was lovely, it was a hot night and my husband just had this on him. I looked at the label and found it was from Paragon and so went on line and ordered the same. I just wish it came in different colours as I would certainly purchase more! Lovely product.

19 de junho de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Stock issues

I cannot give more than 2 stars because the pillowcases are out of stock, so I only got half of what I want. Sheet has been delivered, but I have put it in the cupboard, waiting for pillowcases to match!
I have guests coming, I will use my cotton bedding.

11 de junho de 2023
Avaliação não solicitada
logotipo da Paragon Bamboo

Resposta da Paragon Bamboo

Hi Sally, thank you for leaving a review. We're sorry to hear you are not impressed with our stock levels. We are managing it as best as possible and are striving to have shorter out-of-stock periods. We are restocking at the end of the month. I hope we can win your favour back. Thank you :)

Avaliado com 5 de um total de 5 estrelas

Silky smooth!!!

I never write reviews but oh my god these sheets are on another level!! Every night I get into bed I have to say “these are so silky smooth” I love them so much. Never going back to cotton again!!! Also bought single sized for my daughter who hates blankets and being too hot and she is loving them too! Even keeping the sheets on top of her for once. Thank you :)

2 de julho de 2023
Avaliação não solicitada
logotipo da Paragon Bamboo

Resposta da Paragon Bamboo

Hi Felicity, thank you so much for taking the time to leave us a review! We're so glad you and your daughter love our products. Thank you :)

Avaliado com 1 de um total de 5 estrelas

Awful customer services ..

Awful customer services ... I've bought 3 bed sets from this company, 2 for myself and 1 for my daughter so have spent well over £300 with them ... the 1st one, 15 months ago. The duvet cover start to show loose threads last week so I sent photos to the sales team ... he was obviously a relative of the 3 directors as they all have the same surname, he emailed me back saying it was past the 6 months guarantee term so he couldn't help. I wrote back pointing out that only this particular item out of 3 bed sets had loose threads so it was obvious that there was a manufacturing flaw. I'd followed the washing instructions rigidly and all the other items in the bedsets were fine. I also pointed out that regardless of the item being outside the guarantee period, the company still have a duty of care to 'supply goods that will last a reasonable length of time', according to trading standards and consumer rights information on a customer's statutary rights. I believe that good quality bed linen should last more than 15 months without showing flaws in the fabric. He wrote back without addressing any of my concerns, and just repeated his first reply about the 6 months guarantee. I found his emails an insult to my intelligence and extremely dismissive ... a company that cares about it's customers and it's reputation does NOT respond to a customer in this way, ignoring the obvious flaw in the product and using a short 6-month guarantee as a get-out clause. I will continue to call out Paragon Bamboo Ltd until my issue is resolved ... in my opinion, this particular person needs retraining ... and he shouldn't be allowed to interact with customers until he learns to treat them respectfully! Below is one of the photos I sent to him ... there are 4 more but it seems as if I can only attach one!
If I had the choice my recent experience would be ZERO stars but had to click on 1 in order to comment!

4 de abril de 2023
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais