I have had the bag about a month and it's falling apart on the inside. When I reached out, they did respond quickly but basically said sorry not sorry that your bag is damaged and that they have a one... Ver mais
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Veja o que dizem as avaliações
I stumbled upon pink clove completely by accident while browsing for new clothes online. All of the clothing items I ordered fit beautifully, the only reason I’m not giving 5 stars is the shoes I... Ver mais
A empresa respondeu
I ordered two dresses which unfortunately didn't fit properly. They were sent back using the Royal Mail tracking labels provided and were delivered back to Pink Clove on 17th August. I have STILL NO... Ver mais
First order delivered to work without problem but had to return 2 dresses. One a size 20 was too SMALL the other a size 18 was too BIG. Second order requested to be next day delivery to home... They... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Pinkclove.co.uk is home to a fantastic range of plus size clothing for women in sizes 16-28. We have got you covered with our plus size range from gorgeous dresses through to tops, playsuits and jumpsuits to chunky knitwear. Discover our selection of stylish, comfortable yet affordable plus size range to wear for any occasion. Celebrate and embrace your curves with Pink Clove.
Informações de contato
Shaw Road, WV10 9LE, Wolverhampton, Reino Unido
- pinkclove.com
1,7
Muito Ruim
2 mil avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bad service
Ordered a skirt in 2 sizes just to make sure. Both where way to small. Doesn't do your confidence any good especially when they claim to be plus size. Returned next day and 13 days later still no confirmation to say the items have been returned. Emailed in and was told. To wait a full 14 days before raising a mother query. Easy enough to take money but not to return. Won't buy from here again
19 de dezembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Adele,
I am so sorry to hear about your recent experience with us, please be assured your feedback has been passed on regarding the sizing for review.
Please don't hesitate to get in touch if you have not received a refund from your return or if you have any further questions.
Our friendly Customer Care team is always on hand to help.
James
Pink Clove
This is not a online store for plus size
This is not a online store for plus / curve sizes I went up a size (22) item came and It was more like a 12
Very small inconsistent sizing
Returned item same day I received a still not had a refund or a email to say they have recieved ,quite disappointed
15 de dezembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Kerry,
I'm so sorry to hear the sizing wasn't good for you.
Please could you email us on help@pinkclove.co.uk so we can check whether your return has been received in our warehouse?
Madina
Pink Clove
The sizing was really inconsistent
The sizing was really inconsistent, 2 dresses the same size one was miles too small the other miles too big. The third dress they sent was completely different colour from the photo. It also was not hemmed around the neckline and felt like it was unravelling, and the fabric was really thin.
Returned all of them but they deducted postage from my refund which wasn't fair considering one of the items wasn't even what I ordered and the sizing was so off.
Told them the dress was the wrong colour and was asked for photo proof...surely they can compare their own stock the photo and see for themselves. Couldn't sent photo anyway as returned everything straight back.
Have not received my postage refund despite cancelling and returning within the returns period which is breach of consumer regularions. Out of pocket for incorrect and poor quality items so won't order again and don't recommend them.
11 de dezembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi,
I am so sorry to hear about your experience from us and this is not the service we aim to provide our customers.
I can see that a full refund has been authorised for you and I'm sorry for any inconvenience this has caused.
If there is anything else we an help with please get in touch.
James
Pink Clove
Resposta da Pink Clove
Hi Jill,
Thank you for leaving us a 5* review.
Amazing to hear you're pleased with our service and your items are great.
Thank you for being a valued customer and I hope you continue to shop with us in the near future.
Madina
Pink Clove
Material is thin
Material is thin. For customers outside of U.K. you’re loosing money if the item doesn’t fit because you have to pay the shipping cost to return the item. Shipping alone will likely be more than what you originally paid for the item. So you’re essentially stuck with whatever you order or come out of pocket again to ship it back. Really sucks! Lesson learned, won’t order again because of the quality of the material and the inability to return it if you live in the U.S.
Wish I would’ve known before I ordered!
19 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Shirrelle,
I am so sorry to hear about your recent experience with us.
Please be assured this has been passed onto our relevant team for review.
Thank you for being a valued customer and I'm sorry to hear you'll not be shopping with us again.
James
Pink Clove
All items good and the one return was…
All items good and the one return was easy. And refund returned with out question
19 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Anita,
Thank you for leaving us a 5* review.
It's great to hear how easy your order and return was with us.
Thank you for being a valued customer and I hope you continue to shop with us in the near future.
James
Pink Clove
Quick and smooth service from start to…
Quick and smooth service from start to finish although I did find d that some of the clothes I ordered where a little tight in places. I went to order the next size up and they were not available which disappointed me. Sent my returns back and was refunded with 5 days. Good service throughout but was disappointed with sizing and not.being able to get a size 20 as was sold out.
19 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Maria,
Thank you for leaving us a 5* review.
It's great to hear you've found the service quick and smooth and our returns policy efficient!
Thank you for being a valued customer and I hope you continue to shop with us in the near future.
James
Pink Clove
Very good
Very good nice clothes and God price and is free to send back .that is good.
18 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi,
Thank you for leaving us a 5* review.
It's great to hear you're finding the clothing nice and prices good.
Thank you for being a valued customer and I hope you continue to shop with us in the near future.
James
Pink Clove
Fast delivery great dress fit very true…
Fast delivery great dress fit very true to size perfect
18 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Claire,
Thank you for leaving us a 5* review.
It's great to hear you've found the clothing true to size and delivery fast.
Thank you for being a valued customer and I hope you continue to shop with us in the near future.
James
Pink Clove
Jeg skal sende noget retur
Jeg skal sende noget retur , men de reagere ikke
Så derfor handler jeg ikke der mere
!!!
18 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hej Elisabeth,
Jeg er så ked af at høre, at du ikke har modtaget et svar fra vores team.
Kontakt os med vores kundeserviceteam med eventuelle spørgsmål, da de hjælper mere end dem.
https://pinkclove.co.uk/pages/contact-us
James
Lyserøde fedd
I bought a red puffer jacket size 22…
I bought a red puffer jacket size 22 from you it was tiny. When I checked it fitted several. People who were size 14. Very poor service I won't be shopping again with u
18 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Aileen,
Thank you for leaving us a review.
I'm sorry to hear about your recent experience with us and please be assured your feedback has been passed on for review.
Please get in touch with our customer care team with any queries as they'll be more than happy to help.
https://pinkclove.co.uk/pages/contact-us
James
Pink Clove
Easy transaction
Easy transaction.
Good returns process.
18 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Shirley,
Thank you for leaving us a 5* review.
It's great to hear how easy your order was to place with us.
Thank you for being a valued customer and I hope you continue to shop with us in the near future.
James
Pink Clove
Clothes I found are quiet small fitting
18 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Mandy,
Thank you for leaving us a review.
I'm sorry to hear you've found the clothing to be small fitting.
Please be assured your feedback has been passed on for review.
James
Pink Clove
Fantastic fitting clothes
Fantastic fitting clothes, at great price and fast delivery .
18 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Anne,
Thank you for leaving us a 5* review.
It's great to hear you're finding the fit perfect and prices great!
Thank you for being a valued customer and I hope you continue to shop with us in the near future.
James
Pink Clove
I have bit received my order
I have bit received my order. Even thought Hermes says I have and provided a signature. My neighbours haven’t received anything and I and massively disappointed given the amount I have watched influencers on YouTube big up everything. It’s not your issue but it’s the delivery service your company uses.
17 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Louise,
I'm so sorry to hear about your delivery issue with Hermes.
Please get in touch with our customer care team as they'll be more than happy to help.
https://pinkclove.co.uk/pages/contact-us
James
Pink Clove
Good service/speedy delivery
17 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Henryla,
Thank you for leaving us a review.
It's great to hear you've found the service good and delivery service fast.
Thank you for being a valued customer and I hope you continue to shop with us in the near future.
James
Pink Clove
First order and very happy with my…
First order and very happy with my purchase
17 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Georgina,
Thank you for leaving us a 5* review.
It's great to hear how happy you are with your recent purchase from us.
Thank you for being a valued customer and I hope you continue to shop with us in the near future.
James
Pink Clove
Send dress back very poor material
16 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Wendy,
Thank you for leaving us a review.
We're so sorry to hear you've found the quality poor and that you've returned this item back to us for a refund.
Thank you for being a valued customer and I do hope that this does not deter you from shopping with us in the future.
James
Pink Clove
Clothes are good quality at a good…
Clothes are good quality at a good price. They fit really well and are different to the plus sizes you find in other places.
16 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Stephanie,
Thank you for leaving us a 5* review.
Great to hear you're loving your clothing from us and finding the quality good.
Thank you for being a valued customer and I hope you continue to shop with us in the near future.
James
Pink Clove
Love my dresses would go a size bigger…
Love my dresses would go a size bigger as I had been told an fits perfect x
16 de novembro de 2019
Avaliação não solicitada
Resposta da Pink Clove
Hi Barbara,
Thank you for leaving us a 5* review.
Great to hear you're loving your dress from us!
Thank you for being a valued customer and I hope you continue to shop with us in the near future.
James
Pink Clove
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