Pippit Avaliações 32

We’ve been using the Pippet.ai CapCut partner app for our business, and while the product itself has potential, the overall experience has been extremely frustrating. The support is terrible — it’s been more than six months, and we are still unable to receive proper invoices for our payments.

For a business tool, this is simply unacceptable. The app could be great, but without reliable customer service and legally compliant invoicing, it’s not usable for professional purposes.

Impossible to unsubscribe from emails.
Just mark them as spam to get rid of them.

These guys keep sending me spam emails and make it almost impossible to unsubscribe or even delete my account.

URGENT REFUND TRACKING FAILURE - CASE OVERDUE.

I urgently require the **Acquirer Reference Number (ARN)** for three transactions totaling approximately **16,259.97 EGP** from Pippit (CapCut).

The situation is:
1. **Refund Confirmed:** The seller confirmed the refund was issued on **October 18, 2025**.
2. **Funds Missing:** The funds have **NOT** reached the cardholder's bank account (FAB).
3. **Refusal to Provide ARN:** Both the seller and PayPal refuse to provide the ARN, which is the only document needed to track the money stuck in the banking network.
4. **External Chargeback Started:** I have formally escalated this via an **External Chargeback** through my bank (FAB), and the merchant confirmed the process is in progress.

**Action Required:** Please immediately provide the ARN for the following transactions to resolve the stuck funds:
* **ID 1 (Oct 10):** 2MR81568M66046327
* **ID 2 (Oct 11):** 5L852342X1025844E
* **ID 3 (Oct 12):** 47B28242P0933154M

#PayPalSupport #CapCut #ExternalChargeback #FABBank #ConsumerProtection

They said they gave me a refund for subscription fees but they couldn't verify the amount, always said they will update me in my inbox on the site but never got a single message. I never received the refund despite reaching out to them over ten times trying to get them to look into it. Now I have to do a charge back w/ my CC.

The tool itself is useless but it took me several tens of mails to customer service to just delete my account. They can not identify my account from my email they ask me about my id. I send screenshot of the problem, but still customer service is asking for what is the problem. Finally I was able to delete my account and unsubscribe from everything but still they are spamming my mail. There is no unsubscribe option in their marketing mails.

Support non-existent for payment problem.

Apparently because I downloaded CapCut (big mistake), Pippit started sending me spam and now I can't unsubscribe. Their emails don't have an unsubscribe link!

This useless extension of CapCut is just more gimmicky AI tools that anyone who is serious about video will find no use for, and the "credits" system is designed to siphon as much money out of you as possible.

I thought I had washed my hands of it when I unsubscribed from their emails and deleted my account, but no. I get spam from them constantly with no way to unsubscribe, and am met with a 404 page if there ever is a link to manage my "subscription".

You will never escape this god forsaken website. Yes, you can flag the emails as spam, but they won't stop coming, and you can't stop them from coming. I have nothing positive to say about this plague of a website.

Worst company ever. DO NOT GIVE THEM YOUR E-Mail because they will spam you for life. Yes for life. I've deleted my account already 10 times (yes ... the account is still there ... ) and deactivated all notifications 5 times and they still SPAM me every single day. Spammers and scammers.

I subscribed to the Pippit Starter Plan, which includes 1,800 points to use for their services. I’ve had the plan for a few months, although I don’t use it very often. I expected that as long as I’m paying for the subscription, I could use the service anytime during the active period.

On August 11, I tried to use the app, but it showed I had 0 points available — meaning I couldn’t use any services. I checked my credit card, and the August payment had already been debited.

I contacted support via chat twice:
• The first time, they said they would “investigate” and it would take a few days.
• The second time (today), no matter how I explained the problem, the replies felt like a copy-paste robot response: “Yes, yes, I will reflect this to headquarters.”

This left me wondering — is Pippit really a good company and a good app to use?
Maybe the app itself works well most of the time, but if you run into an issue and need help, it seems like no one truly cares or takes action. If I had known the support would be this unhelpful, I would have thought twice before subscribing.

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