Redspot Car Rentals Avaliações 

Very happy with our experience, graham at check in was great, was clear with communication and very knowledgeable. Would use Redspot again.

If I could give a zero I would
Waited for 1.5 hours for a car I had pre booked from cairns airport
I only had day hire so booked from 9.30-6pm
Left airport at 11am , half the day was over
Not happy
Was not the fault of desk staff however whoever manages car returns needs to communicate with others and could of let me know to get another car or cancel my hire to go with another company
Unfortunately I was not the only customer waiting for cars.
However at other times people got off plane , got luggage and got their cars immediately
Do not recommend

Todo perfecto. Excelente atención en el Check-in (nos atendió Rhi y fue muy amable), y facilidad para devolver el coche. Coche en perfectas condiciones.

I had a great experience renting a car through Redspot at Kings Cross. I rang to check a couple of things before I booked online and the service in the phone was excellent. I found the price extremely competitive and actually cheaper than I what I expected to pay. The range of cars is great and the service at the counter inside The Holiday Inn, from Matt, Matthew and Cameron to be warm friendly and professional. I would definitely make this place my preferred car rental company in Sydney. It’s very close to the city in a very accessible location. 5 Stars!!

They did a charge that was wrong on my deposit and they told me in a case that is going to be refund and I still waiting after more than one month, the messages on the case were deleted and I called like 4 times and always they said that they are going to send a message to the central but nothing is being resolved

Super easy pick up and drop off and excellent pricing

I was really impressed with my recent redspot experience. I normally stick with the bigger brands, but during school holidays everyone else hiked prices so significantly that I gave red spot a go. The car was beautiful, clean and very new. Pick up was quick and easy and staff really pleasant. Drop off was fast and located in airport was extremely convenient.

Staff at Brisbane city were amazing to deal with. I hired a car from them on two occasions during my holiday. They were welcoming, helpful, and professional. Great customer service.

The process of hiring the car was easy. Pick up & drop off were a breeze. The staff were amazing and great communication.
The car was beautifully clean.
Pricing was excellent - I look at many hire places and this one was the best price.

Thank you to Lillia. Great service.

I rented a car online, paid in advanced and at the pick-up was charged nearly $100 for deposit. After almost 2 weeks without getting the deposit back, I called the 1300 line and someone from the Melbourne Airport Location answered the phone, and when I asked about the deposit that associate was very rude to me, she started trying to gaslight me, and making very sarcastic comments and even yelling at me over the phone. I was verbally assaulted and without getting the deposit back. Terrible customer service.

I had a very disappointing experience. Despite having a booking, I did not receive the vehicle until two hours after the scheduled pickup time.

More concerning, I noticed that an additional charge was deducted from my account a few days after I returned the vehicle. I have contacted the company several times via both email and phone to request an explanation, but I have not received any response.

The lack of communication and customer support is unacceptable. Overall, the service was unprofessional, and I would not recommend it.

Beware of extra costs that are far more than other rental car companies. Redspot charge local drivers, local license holders a humungous $1000 deposit and international driver's just $100 deposit to hire a vehicle. This is an utter joke. Redspot say that this is due to risk. I would have thought that international driver's would have been the higher risk category, driving in unfamiliar environments and with the high number of visas being overstayed, which could impact on car return. This $1000 deposit for local drivers vs $100 for international driver's is a massive and unnecessary barrier for local drivers to be able to access a rental vehicle. Redspot please urgently review this and make access to your rental vehicles fair and stop penalizing access for local license holders. Redspot advertise alot on 2GB Ben Fordham and I thought I would try them out but at $1000 deposit with the car rental costs still on top of that, it is beyond belief when we are already living in a cost of living crisis. With this pitfall and disadvantage for local Australian drivers, 2GB should review their advertising support for Redspot. It is just not fair that an international driver can hire a car with a $100 deposit but as a local drivers I need $1000 deposit!

Awful car, gave it to us with a flat tire. We drove 1km and we couldn’t drive any further because of it, we called and told them. Guess what? They blamed it on us and refused to pay for a new tire. In the backseat, the pullout table opened so that there was a drink holder. In the drink holder was old, crusty food. Because there was food there were ants!!! We had ants just roaming around in there! Worst rental car I’ve ever been in! TRUST ME, DO NOT HIRE FROM THIS COMPANY!!! 😡🤮

Very easy to book and lovely people to deal with. Will def use them again when I return to Canberra

Well priced, friendly staff. When I went to pick up the car the computer system was down Australia wide and the staff members were so apologetic for the situation.

The car has been perfect very good car and very reasonably priced. If there is anything that could be improved its the check in process as we got there then had to wait 30-45 mins in a que to get our car which wasn’t ideal especially with a tired 2 year old. Staff were very nice and helpful though they were doing their best

Friendly efficient staff. Thanks for your assistance. We’ll be back

The Staff were very rude/sarcastic on arrival.