Brevitt-Rieker Ltd Avaliações 

571
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The manager of the Barnstaple shop's customer care is outstanding! When I realised I'd bought and come home to Bristol with the wrong size shoes she made it easy for me to return them for a swap. The... Ver mais

Avaliado com 1 de um total de 5 estrelas

I bought a pair of remonde shoes less than twelve months ago. These shoes have only received seasonal weekend wear and both heels have clean identical splits straight through the material - a structu... Ver mais

Avaliado com 5 de um total de 5 estrelas

After a few years sterling service I needed to replace my Rieker trainers. I found exactly what I was looking for in the sale, ordered and my new, comfy trainers were speedily delivered. My go-to bran... Ver mais

Avaliado com 5 de um total de 5 estrelas

Customer service in The Vale Evesham shopping centre I've had in the past shoes with poor finishes from Reiker. However the customer service in this Reiker shop was 110 per cent Having flat f... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Calçados
  2. Loja de Bolsas
  3. Loja de Sapatos
  4. Loja de Malas e Bolsas
  5. Atacadista de Calçados

Escrito pela empresa

Rieker & remonte | Online UK Store | Shoes, Boots, Sandals & Bags


Informações de contato

  • 36 Compass Point, LE16 9HW, Market Harborough, Reino Unido

  • rieker.co.uk

4,2

Muito Bom

O TrustScore é 4 de um total de 5

571 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 52% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(571)

89 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The manager of the Barnstaple shop's…

The manager of the Barnstaple shop's customer care is outstanding! When I realised I'd bought and come home to Bristol with the wrong size shoes she made it easy for me to return them for a swap. Then she followed up at the postoffice when the replacements didn't reach me. After several messages and conversations we worked out the parcel had been taken from my doorstep and she arranged for head office to post me another pair. Sheila was warm and friendly throughout, replying quickly and taking action reliably. The best service possible- huge thank you!

19 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Recommended

After a few years sterling service I needed to replace my Rieker trainers. I found exactly what I was looking for in the sale, ordered and my new, comfy trainers were speedily delivered. My go-to brand for stylish and comfortable town shoes.

25 de agosto de 2026
Avaliado com 1 de um total de 5 estrelas

Structural failure in heel

I bought a pair of remonde shoes less than twelve months ago. These shoes have only received seasonal weekend wear and both heels have clean identical splits straight through the material - a structural failure that clearly indicates a major manufacturing defect rather than standard wear and tear. I was told by the retailer that Remonde have refused any repair/ replacement or refund. I will not buy this brand again.

26 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good service

As always, prompt delivery

27 de julho de 2026
logotipo da Brevitt-Rieker Ltd

Resposta da Brevitt-Rieker Ltd

Thanks for your review we hope to see you again soon! Enjoy the new shoes!

Avaliado com 5 de um total de 5 estrelas

Great shoes.

Great shoes, perfect for me to wear on a cruise. I ordered a block heel as it is perfect for me as I need comfort whilst walking around the ship. They are good quality, I am very pleased with my purchase which arrived promptly.

27 de julho de 2026
logotipo da Brevitt-Rieker Ltd

Resposta da Brevitt-Rieker Ltd

Thanks for your review we hope to see you again soon! Enjoy the new shoes!

Avaliado com 5 de um total de 5 estrelas

Customer service in The Vale Evesham…

Customer service in The Vale Evesham shopping centre
I've had in the past shoes with poor finishes from Reiker.
However the customer service in this Reiker shop was 110 per cent
Having flat feet and a hammered toe is always troublesome. Not for these assistants !
BRILLIANT service. Very patient . Took a while for the correct fitting, but we got there
Big thankyou.
Trust the quality of the shoes 'finish' has improved and meets proffesional service i recieved.

31 de julho de 2026
Avaliação não solicitada
logotipo da Brevitt-Rieker Ltd

Resposta da Brevitt-Rieker Ltd

Thanks for your review we hope to see you again soon! Enjoy the new shoes!

Avaliado com 5 de um total de 5 estrelas

Simplicity of delivery and returns…

Simplicity of delivery and returns process and clear communication from dpd

25 de junho de 2026
logotipo da Brevitt-Rieker Ltd

Resposta da Brevitt-Rieker Ltd

Thanks for your review we hope to see you again soon! Enjoy the new shoes!

Avaliado com 4 de um total de 5 estrelas

good value

shoes were good value at discounted price

25 de junho de 2026
logotipo da Brevitt-Rieker Ltd

Resposta da Brevitt-Rieker Ltd

Thanks for your review we hope to see you again soon! Enjoy the new shoes!

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, prompt delivery and loved my sandals. Look fab and very soft and comfortable!

25 de junho de 2026
logotipo da Brevitt-Rieker Ltd

Resposta da Brevitt-Rieker Ltd

Thanks for your review we hope to see you again soon! Enjoy the new sandals!

Avaliado com 5 de um total de 5 estrelas

Lovely comfy sandals

Lovely comfy sandals. Got them in the sale at a great price. Perfect!

27 de maio de 2026
logotipo da Brevitt-Rieker Ltd

Resposta da Brevitt-Rieker Ltd

Thanks so much for the Review, We hope you enjoy your new Sandals!

Avaliado com 2 de um total de 5 estrelas

Very disappointed

I had initially looked online to check about free returns and hadn’t noticed at the bottom of message it said not applicable to NI. My delivery of three pairs of trainors arrived today, the box is ripped open and the shoe boxes are slightly damaged. I kniw this isn’t the fault of company, just DPD. One pair fits and the others are too big and feel hard. It turns out DPD don’t have a place anywhere in NI for me to drop them off and Reiker don’t allow a free return label to be used either which just seems so unfair. Much as I usually wear Rieker and was looking for an online store as my local shoe shop has just closed down I just won’t be purchasing from them again. Tried the online chat for some assistance and it was
off-line and no telephone number anywhere either so if you have a problem you are very much left on your own.

26 de maio de 2026
Avaliação não solicitada
logotipo da Brevitt-Rieker Ltd

Resposta da Brevitt-Rieker Ltd

Hi,
It does state on our Returns Policy regarding NI not being a free returns service.
Our online chat is fully working and i have just checked messages and cannot see anything from your name. All of our Customer Service Contact Details are on our website :)

Avaliado com 5 de um total de 5 estrelas

I love shopping here

I love this shop - I love Rieker and Remonte shoes - and the staff are brilliant, not to mention patient when I'm trying on almost every shoe in the shop! Yes, I did find something I like that fits well 😄 Thank you Liz, you were wonderful!

5 de maio de 2026
Avaliação não solicitada
logotipo da Brevitt-Rieker Ltd

Resposta da Brevitt-Rieker Ltd

Thank you so much for your lovely feedback.

We’re really pleased to hear how much you enjoy shopping with us and that you’ve found styles you love from Rieker and Remonte. It’s especially nice to hear such kind words about Liz and the service you received in store—your comments will be shared with her and the team.

We look forward to welcoming you back again soon.

Avaliado com 2 de um total de 5 estrelas

Problem within hours of purchase with…

Problem within hours of purchase with glue holding the inner sole.
After that, there was incredibly fast wear on the soles with little walking. Beyond economical repair due to the shoes design.
On the positive side, they were comfortable to wear.

12 de maio de 2026
Avaliação não solicitada
logotipo da Brevitt-Rieker Ltd

Resposta da Brevitt-Rieker Ltd

I’m sorry to hear that you experienced issues shortly after purchase, particularly with the insole and the wear on the soles.

This is not the experience we would expect, and we take feedback regarding potential manufacturing concerns seriously. In order for us to investigate this properly, please could you provide clear photographs of the affected areas along with your order or receipt details.

We’re glad to hear that the shoes were comfortable to wear, and we appreciate you taking the time to share your feedback.

Once we have the additional information, we will be able to advise on the next steps.

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