We came into your bolton store 3 times to look at the same sofa that we just couldn't make a decision on, each time we were greeted by Taneesha, she was so helpful and knowledgeable and extremely pat... Ver mais
A empresa respondeu
Middlebrook Retail Park, BL6 6JA Bolton, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We came into your bolton store 3 times to look at the same sofa that we just couldn't make a decision on, each time we were greeted by Taneesha, she was so helpful and knowledgeable and extremely pat... Ver mais
A empresa respondeu
Great choice of quality sofas, staff really friendly and helpful, gave us time and space to make our decision and could not have been more helpful, answered all our questions and are a credit to the c... Ver mais
A empresa respondeu
Harrison the sales person was so helpful. He explained everything in detail. Nothing was to much trouble well done
A empresa respondeu
The whole experience from start to finish was really good we was looked after and the staff made you feel welcome, we found our couch and it was a breeze straight forward and all we have to do now is... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Middlebrook Retail Park, BL6 6JA, Bolton, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The salesman was very informative
and polite. Didn’t push too hard for the sale. Explained delivery time and commencement of payment.

Resposta da Sofology - Bolton
Attention to detail, Friendly, Good links to other stores,

Resposta da Sofology - Bolton
Great customer service by all staff. Very approachable

Resposta da Sofology - Bolton
We was offered help and also left to make our own decisions.
We always use sofology.

Resposta da Sofology - Bolton
We went in looking for a chair idea. Something different from our sofa and found a lovely little idea in the 50% off display section. John was very helpful explaining what this was. After going around 3 shops, we decided to go with this Keswick love seat chair, big enough to fit 2 , so ideal for the extra space we required. Very happy with our purchase and the service provided today at Sofology Middlebrook and with Johns knowledge

Resposta da Sofology - Bolton
very helpful lady with no pressure talked me through everything credit to the company

Resposta da Sofology - Bolton
We were well advised and looked after by Noshine. She was very knowledgeable and went above and beyond to make sure that we made a good choice of sofa. She took a lot of time to show us round and take us through the purchase. Excellent customer service!!!

Resposta da Sofology - Bolton
Great service from the team and especially Ash at the Middlebrook store. Very happy with the advice and our purchase. Would certainly recommend Sofology Bolton.

Resposta da Sofology - Bolton
Ash was very professional, made us feel very welcome and comfortable.

Resposta da Sofology - Bolton

Resposta da Sofology - Bolton
We wanted a sofa that had a quickk delivery laura went above and beyond to help us couldnt have asked for a better service

Resposta da Sofology - Bolton
We had a really good experience ordering two sofas from Sofology Bolton in the January sale. One of the sofas we chose was new in and the colour swatches hadn’t arrived. I left my details and received an email a few days later that they were now in stock.
I really like how there is a display next to each sofa showing sofa configurations and large swatches of material which you can remove and lay on the sofa side by side to compare colours and materials. This is much easier than in a book and I found this really useful to compare and decide.
Ellie served us and was very helpful, as was her colleague, the store manager I believe, who helped with measurements and telling us how the sofa comes apart to check it would fit through our doorways. All of the staff were very helpful and not at all pushy. We decided to order a second sofa as it could be delivered at the same time and would be covered by the insurance policy saving quite a lot of expense.
Really looking forward to receiving our sofas in approx 11 weeks time!

Resposta da Sofology - Bolton
Great service from Megan and the team, we are returning customers for the second time. 👌

Resposta da Sofology - Bolton
Already given a review for the grest service from Ash when we purchased our sofa yesterday! Then I rang back today to change my mind again.!! Ash was busy so Megan amended my order, she was very helpful with nothing seemed too much trouble. So thankyou very much. Great service.

Resposta da Sofology - Bolton
We have been looking for a while and liked a few Sofology options. But the non hard sell approach by Ellie and the store manager allowed us to get the help we needed, offering other suggestions and also giving us space and time to decide. Thank you both. Can’t wait for them to arrive now!

Resposta da Sofology - Bolton
Ash was very pleasant and allowed us to browse without being harassed. He was on hand when we had questions and was very knowledgeable. No pressure and even though we did it walk out twice to look at other options he was friendly and said he would be happy to help when we come back in

Resposta da Sofology - Bolton
Ash the sales man was great made buying experience a breeze thanks

Resposta da Sofology - Bolton
Advice on entering was really helpful. Left to browse until we had a couple of questions.Its refreshing to have someone who was knowledgeable and not intrusive. Couldn’t rate the service enough it was a pleasure doing business with Ash.

Resposta da Sofology - Bolton
Excellent shopping experience for our new sofas. The staff member who assisted us, Noshin, was extremely helpful, as was her manager. Both could not do enough to assist us from measuring the (now purchased) sofa, to turning it upside down so its mechanism could be seen to assess if it would go through our narrow hall. No pressure from anyone. You were left to browse until you requested assistance which I loved. Pleasant, polite, happy in their role.
You have outstanding members of staff at Middlebrook Sofology store.

Resposta da Sofology - Bolton
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.