Sofology - Bolton Avaliações 

2.868
•
O TrustScore é 5 de um total de 5

4,9

Middlebrook Retail Park, BL6 6JA Bolton, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Friendly, helpful staff who went out of their way to help make our decision easier. John made the experience more pleasurable.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Found two sofas we liked and the staff sorted us out talking us through the process, delivery, sent for colour samples Good service

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Huge range in lovely settings to help bring the vision to life. Helpful staff - professional, approachable, not at all pushy. Good quality product that feels built to last with a care package to subst... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Middlebrook Retail Park, BL6 6JA, Bolton, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.868)

13.858 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very good

Very good, made to feel welcome when we walked in to the store, left to browse the range and only when we wanted to ask a question did we need to make contact with sales person.

18 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Very helpful in the store

Very helpful in the store. Put everything into an online basket so we could go home and confirm measurements.

17 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Avaliado com 5 de um total de 5 estrelas

Great store, great staff

We went to Middlebrook with the intention of buying a new sofa. Walking into Sofology after being in most of the other sofa retailers there was just a different, comfortable feeling about it.
We focused on an asymetric design which we'd not seen anywhere else. The ones in store were too big for our space but we were helped by Noshine who advised us on the smaller size. She was so friendly, helpful and informative but without putting us under any pressure. We left to consider others but on our return, Noshine helped us again and we finalised our choice and placed the order. This is our second purchase from them and we are replacing one of the sofas we bought from there 12 years ago. There's nothing wrong with the one we are replacing apart from we want something different.

15 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Noshin was very knowledgeable about the…

Noshin was very knowledgeable about the type of sofa we were looking for. She was professional and courteous and great brand ambassador for Sofology!

15 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Thank you so much for your 5-star review ⭐⭐⭐⭐⭐

Avaliado com 5 de um total de 5 estrelas

Overall experience was incredibly easy…

Overall experience was incredibly easy and professional service

12 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

The staff at Middlebrook were fantastic…

The staff at Middlebrook were fantastic , extremely helpful and delightful . We visited three times just to make sure our purchase was going to be exactly what we wanted . Megan was wonderful and Ash was perfect to order with . The store is set our superbly and perfect for sofa hunting.

12 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

We were made to feel comfortable & no…

We were made to feel comfortable & no pressure was put on us. Ash the salesman really informative.

12 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Service was great

Great experience anf lovely staff.

11 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, even helped entertain the kids whilst we made decisions! Can’t wait to get our new sofa and chair! Huge shout out to Harrison for his brilliant service.

11 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Thank you so much for your 5-star review!

Avaliado com 5 de um total de 5 estrelas

Noshin was amazing

Noshin was amazing. We came back especially to see her. Very helpful and knowledgable.

11 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Thank you so much for your 5-star review!

Avaliado com 5 de um total de 5 estrelas

Ash was really helpful with our…

Ash was really helpful with our measurements and found is a perfect 4 seater sofa. Thank you!

11 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Very helpful left us alone until we…

Very helpful left us alone until we were ready the guy who sorted everything for us was very helpful his name was Ash..5 out of 5 cheers.

10 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience buying a sofa set from middlebrook. Nosheen was informative and not overbearing at all. Enjoyed the process and left feeling very confident in decision.

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

What an amazing review, thank you so much for taking the time to write this 😊

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful

Friendly and helpful

10 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Having visited countless sofa sales…

Having visited countless sofa sales shops we felt Sofology had some really good quality choices at a competitive price. We were served by a lady named Noshine who was so friendly helpful. Noshine also had really good product knowledge and gave us very helpful advice. Would not hesitate to recommend, thank you so much for your help

8 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Thank you so much for your kind review! We’re really pleased to hear you found great quality options at a competitive price and that Noshine provided such friendly, knowledgeable service. We’ll be sure to pass on your lovely feedback to her. Thank you for the recommendation - it truly means a lot 😊

Avaliado com 5 de um total de 5 estrelas

Friendly helpful staff

Friendly helpful staff, Ella was relaxed and explained everything really well
The sofa is comfortable and stylish and a fabulous colour can’t wait for it to be delivered

7 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thank you for your review. Another great review for Ella, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

First visit here our sales assistant…

First visit here our sales assistant Ash was very knowledgeable and polite and helpful.We bought sofa and 2 chairs

7 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Nosheem was fantastic in store in…

Nosheem was fantastic in store in Bolton. Thanks so much for your help.

2 de janeiro de 2026
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

What an amazing review, thank you so much for taking the time to write this 😊

Avaliado com 1 de um total de 5 estrelas

Appalling experience with still no solution

Hi all, I’m writing this review 12 weeks after purchasing my sofa. I have still not received it and no update as to when it’s coming! The most annoying part is they “guaranteed” it me for Christmas which is a big reason in me paying so much money. I couldn’t ask family to come round when I only had 2 camping chairs for me and my girlfriend. It ruined our festive period. I’ve been on the phone 2 times since then but every time I try to speak to their shockingly bad customer service team I get pushed off and told I’ll get a phone call back in 1-5 days which both times hasn’t happened. I urge you to think about buying a sofa from this company as my experience with them has been a horrible one with still no solution.

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Sofology - Bolton

Resposta da Sofology - Bolton

Hi Ben, we are sorry to hear this. Please send an email to social.media.complaints@sofology.co.uk, including your details, and we will chase this up for you.

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