Jimmy at the Brent Cross branch was absolutely amazing! He went above and beyond to help us, even staying back after his shift to show us around, accommodate everything we needed, and make sure ou... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
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Veja o que dizem as avaliações
Hi Mariana, I just wanted to say a big thank you for your time, patience and for taking the time to explain everything so clearly. Your detailed explanation really helped me, especially because... Ver mais
A empresa respondeu
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Ver mais
A empresa respondeu
Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- também em
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de Móveis
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Reino Unido
4,8
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service and advice
Excellent service and advice from Sajjad, thank you!
18 de dezembro de 2025
Resposta da Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
I met with Philip on two occasions to…
I met with Philip on two occasions to discuss various options. I fond him extremely helpful, knowledgeable & he was a pleasure to deal with. Thanks again Philip.
16 de dezembro de 2025
Resposta da Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Raza made the experience so easy and…
Raza made the experience so easy and was super helpful in assisting with our purchase! Even more so since this was our first time buying a sofa!
4 de dezembro de 2025
Resposta da Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Raza, we will make sure to pass this on! Have a nice day.
The workers were very helpful and…
The workers were very helpful and knowledgeable
15 de dezembro de 2025
Resposta da Sofology - Brent Cross
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Thank you Jimmy
My experience in Sofology Brent Cross was fantastic and it was all down to Jimmy! He was so helpful and so patient and we ended up leaving with a sofa that we absolutely love. Never felt like a salesman, it was more like buying from a friend. I'll definitely be back!
15 de dezembro de 2025
Resposta da Sofology - Brent Cross
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Resposta da Sofology - Brent Cross
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Resposta da Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Philip, we will make sure to pass this on! Have a nice day.
Great customer service
Great customer service, felt like we were talking to an old friend rather than a salesperson. Looked at a bunch of different sofas and he helped us decide on the best one for us, considering space, colour and other important factors.
7 de dezembro de 2025
Resposta da Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Jay was amazing!
11 de dezembro de 2025
Resposta da Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Got lots of help from Raza
Got lots of help from Raza, he’s amazing! Great costumer services and was so patient and helpful. Highly recommend.
9 de dezembro de 2025
Resposta da Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review!😊
Resposta da Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Was very helpful and friendly and I was…
Was very helpful and friendly and I was advise what it’s perfect for me
2 de dezembro de 2025
Resposta da Sofology - Brent Cross
Thank you so much for your 5-star review!
Great sofas and amazing customer service
We appreciated the help we got from Jimmy when we purchased a lovely sofa.
Great experience, very recommended .
Maria and Rui
3 de dezembro de 2025
Resposta da Sofology - Brent Cross
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Jay at the Brent Cross store was…
Jay at the Brent Cross store was incredible and made the whole ordering process so simple! Thank you so much.
1 de dezembro de 2025
Resposta da Sofology - Brent Cross
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Resposta da Sofology - Brent Cross
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Resposta da Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review!😊
Resposta da Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service and products.
28 de novembro de 2025
Resposta da Sofology - Brent Cross
Thanks for the 5 star review Vijay. We hope you found the perfect sofa 😊
Good experience
Jay was very nice and he explained everything to us in details
28 de novembro de 2025
Resposta da Sofology - Brent Cross
Thanks for your review Mr Boci. We hope you found the perfect sofa! 😊
Exceptional Service from Jimmy Made All the Difference
I recently purchased a sofa and had an outstanding experience, thanks to the exceptional help from Jimmy. From the start, Jimmy took the time to go through all the options with us. He patiently explained the different styles, fabrics, sizes, and features, making sure we found exactly the right sofa for our needs.
Jimmy listened carefully to what we wanted and guided us to the perfect sofa that matched both our style and practical requirements. On top of helping us find the right piece, he worked hard to get us a great deal, ensuring we received excellent value for our purchase.
Jimmy’s professionalism, attention to detail, and commitment to customer service made the entire process smooth and enjoyable. He truly went above and beyond to make sure we were completely satisfied. I would highly recommend working with Jimmy to anyone shopping for furniture. His knowledge and personalized service make all the difference.
22 de novembro de 2025
Resposta da Sofology - Brent Cross
Thank you so much for your wonderful review! We’re thrilled to hear that Jimmy helped you find the perfect sofa. Your kind words about his professionalism and service mean a lot, and we’ll be sure to pass them on to him.
Enjoy your new sofa, and thank you for choosing us! 💛
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